Associate Director of Application Development & Integration / Systems Analyst Manager Resume Example

Highly analytical business professional with over 18 years of programming experience including support, enhancement, design, testing, and implementation and over 24 years of client relations experience including consultation, training, negotiating, processes definition, and business planning.

ERP system implementation and support, Design, development and maintenance of governance processes, responsive, accessible and intuitive user interface development, SAP Suite on HANA implementation, SAP Enterprise Portal, SAP SLCM module, SAP Workflow technology, Custom Enhancements in the SAP ECC Environment, Object-Oriented Programming using ABAP.

• Negotiate and schedule enhancement requests to existing applications & services, check points with analysts working on enhancements or new projects and helped them overcome road blocks if any
• Proactively work with other units in the activities like SAP ERP upgrades, including planning production downtimes, testing of patches, evaluating newer functionality from the vendor and dealing with issues if any
• Assisted in budget planning and preparation for personnel, equipment and travel every fiscal year.
• Enterprise Portal Implementation and maintenance: architect the portal and the applications it hosts to be responsive, accessible and intuitive to use.
• ERP Suite on HANA Implementation: Leadership during the procurement and all aspects of implementation, testing, integration and go live of the ERP Suite on HANA implementation with the help of spot consulting
• Presented at international SAP conferences and forums, namely HERUG
• Provided leadership to staff when solving crucial problems with innovative solutions
• Created & maintain an environment that is positive where analysts can trust and depend on each other and work cohesively as a unit; Play the role of a social glue, bringing all the staff from across teams together.
• Negotiated and found solutions addressed all concerns set forth by business owners on different projects and initiatives.
• Led effort to automate degree requirements verification and graduation process by enhancing SAP's Degree Audit system to include additional functions (i.e. calculation of percent of completion, audit finalization, etc.) required by the Registrar Office and various Schools/Colleges.
• Successfully worked with several SAP ERP technologies including SAP ECC, enterprise portal (SAP EP), business data warehouse (SAP BW), Student Life Cycle Management (SAP SLCM) module and the web services platform SAP Netweaver Gateway:
• Provided support for the development of a mobile app satisfying the University's need for a mobile strategy that assisted admissions recruiters service perspective students.
• Understood the market trends and helped management to make the right decisions in strategic investments for software and for future products
• Ensured strong morale among the employees, found the right people to handle critical projects and worked to hire talent people so as to avoid losing a project due to a lack of resource
• Skillfully wrote several ABAP reports and functions as assigned
• Productively designed & developed a very complicated web interface that was needed for online grade change requests, academic standing appeals, and XXXXXX
• Created the opportunities that allowed to progress into a managerial role
• Automated admissions process
• Collaborated with all degree-granting departments to implement SAP's automated Degree Audit system.
• Collaborated with several departments on campus to develop a supplemental admissions application system that allows students to apply to multiple specialized programs using one interface while allowing program administrators to manage each of their application pools separately.