Highly analytical business professional with over 18 years of programming experience including support, enhancement, design, testing, and implementation and over 24 years of client relations experience including consultation, training, negotiating, processes definition, and business planning.
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ERP system implementation and support, Design, development and maintenance of governance processes, responsive, accessible and intuitive user interface development, SAP Suite on HANA implementation, SAP Enterprise Portal, SAP SLCM module, SAP Workflow technology, Custom Enhancements in the SAP ECC Environment, Object-Oriented Programming using ABAP.
Design, develop, test, and implement new applications within the University's SAP SLCM system; provide system support in the areas of academic structure, audit catalogs, online catalog, admissions, etc.; served as lead developer in the development of the University's original Degree Audit system and the new enhanced system including gathering user interface requirements, developing code, coordinating testing, training users and documenting the system; served as project manager for the University's new online Admission Applications system and the Undergraduate Supplemental Application System including the development of several web dynpro applications, a letter of recommendation system and a committee interface; automated the Provost Scholar acknowledgement/tracking system; developed an online Academic Suspension and Dismissal Appeals Request system.
Responsible for designing, implementing and managing of several business processes supported by IT for Interface with functional business users across the campus to take on work requests, negotiate terms & conditions and timelines. Architected & implemented several projects including the intranet portal for the university community and also dealt with the enterprise data warehouse implementation and the mobile strategy for the university. Involved in mentoring analysts, helping them succeed & overcome challenges and managed competing requests from stakeholders by understanding and setting priorities.
Supported, enhanced, designed, tested and implemented batch and online computer applications including initial project research; provided consultation, estimates, design expertise, and training to a variety of users at multiple locations; wrote system documentation, user documentation, project proposals and project updates; served as project lead on a major project to automate the student invoicing system; developed a program to exchange data between the school's mainframe and Follett bookstore; maintained application to create student's 1098-T documents; provided over seven years of support to the Accounting Department including support for inventory control, journal entries, federal reporting, collections, and invoices.
Researched, completed and submitted Federal and State applications for 501(c)3 Tax Exemption, Employee Id, and Corporation Documents; created marketing tools including flyers, pamphlets, press releases, newspaper ads and websites; installed and maintained computer system including all software and hardware; performed general administrative duties including light bookkeeping and maintaining membership databases, equipment inventory and the official calendar of events.
Supported, created, and implemented batch and online mainframe applications; provided consultation, estimates, design expertise, and training; wrote system documentation, project proposals and project updates.
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