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Associate Director of Application Development & Integration / Systems Analyst Manager Resume Example

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ASSOCIATE DIRECTOR OF APPLICATION DEVELOPMENT & INTEGRATION / SYSTEMS ANALYST MANAGER
Career Overview

Highly analytical business professional with over 18 years of programming experience including support, enhancement, design, testing, and implementation and over 24 years of client relations experience including consultation, training, negotiating, processes definition, and business planning.

Areas of Expertise
  • Strategy, Vision and Leadership
  • All aspects of Software Development Life Cycle
  • Negotiation, mediation and consensus building
  • Relationship Management
  • ERP Solutions & Analytics
  • Higher education process automation
  • Requirements Gathering & Troubleshooting
  • Hands on with Agile development practices
  • Prioritization and decision making skills
  • Multitasking in Fast-paced Environments
  • Articulate Oral and Written Communication
  • Experienced at Problem Isolation & Resolution
  • Social Glue: Mentoring & team building skills
  • Translating project goals to tasks for staff
Technical Skills

ERP system implementation and support, Design, development and maintenance of governance processes, responsive, accessible and intuitive user interface development, SAP Suite on HANA implementation, SAP Enterprise Portal, SAP SLCM module, SAP Workflow technology, Custom Enhancements in the SAP ECC Environment, Object-Oriented Programming using ABAP.

Accomplishments
  • Negotiate and schedule enhancement requests to existing applications & services, check points with analysts working on enhancements or new projects and helped them overcome road blocks if any
  • Proactively work with other units in the activities like SAP ERP upgrades, including planning production downtimes, testing of patches, evaluating newer functionality from the vendor and dealing with issues if any
  • Assisted in budget planning and preparation for personnel, equipment and travel every fiscal year.
  • Enterprise Portal Implementation and maintenance: architect the portal and the applications it hosts to be responsive, accessible and intuitive to use.
  • ERP Suite on HANA Implementation: Leadership during the procurement and all aspects of implementation, testing, integration and go live of the ERP Suite on HANA implementation with the help of spot consulting
  • Presented at international SAP conferences and forums, namely HERUG
  • Provided leadership to staff when solving crucial problems with innovative solutions
  • Created & maintain an environment that is positive where analysts can trust and depend on each other and work cohesively as a unit; Play the role of a social glue, bringing all the staff from across teams together.
  • Negotiated and found solutions addressed all concerns set forth by business owners on different projects and initiatives.
  • Led effort to automate degree requirements verification and graduation process by enhancing SAP's Degree Audit system to include additional functions (i.e. calculation of percent of completion, audit finalization, etc.) required by the Registrar Office and various Schools/Colleges.
  • Successfully worked with several SAP ERP technologies including SAP ECC, enterprise portal (SAP EP), business data warehouse (SAP BW), Student Life Cycle Management (SAP SLCM) module and the web services platform SAP Netweaver Gateway:
  • Provided support for the development of a mobile app satisfying the University's need for a mobile strategy that assisted admissions recruiters service perspective students.
  • Understood the market trends and helped management to make the right decisions in strategic investments for software and for future products
  • Ensured strong morale among the employees, found the right people to handle critical projects and worked to hire talent people so as to avoid losing a project due to a lack of resource
  • Skillfully wrote several ABAP reports and functions as assigned
  • Productively designed & developed a very complicated web interface that was needed for online grade change requests, academic standing appeals, and XXXXXX
  • Created the opportunities that allowed to progress into a managerial role
  • Automated admissions process
  • Collaborated with all degree-granting departments to implement SAP's automated Degree Audit system.
  • Collaborated with several departments on campus to develop a supplemental admissions application system that allows students to apply to multiple specialized programs using one interface while allowing program administrators to manage each of their application pools separately.
Work Experience
Associate Director of Application Development & Integration / Systems Analyst Manager07/2011 to CurrentCoosa Valley Credit UnionRome , GA

Design, develop, test, and implement new applications within the University's SAP SLCM system; provide system support in the areas of academic structure, audit catalogs, online catalog, admissions, etc.; served as lead developer in the development of the University's original Degree Audit system and the new enhanced system including gathering user interface requirements, developing code, coordinating testing, training users and documenting the system; served as project manager for the University's new online Admission Applications system and the Undergraduate Supplemental Application System including the development of several web dynpro applications, a letter of recommendation system and a committee interface; automated the Provost Scholar acknowledgement/tracking system; developed an online Academic Suspension and Dismissal Appeals Request system.

Systems Analyst I, II, III07/2007 to 06/2011VisaCharlotte , NC

Responsible for designing, implementing and managing of several business processes supported by IT for Interface with functional business users across the campus to take on work requests, negotiate terms & conditions and timelines. Architected & implemented several projects including the intranet portal for the university community and also dealt with the enterprise data warehouse implementation and the mobile strategy for the university. Involved in mentoring analysts, helping them succeed & overcome challenges and managed competing requests from stakeholders by understanding and setting priorities.

Systems Analyst09/1998 to 07/2005Department Of DefenseHampton , VA

Supported, enhanced, designed, tested and implemented batch and online computer applications including initial project research; provided consultation, estimates, design expertise, and training to a variety of users at multiple locations; wrote system documentation, user documentation, project proposals and project updates; served as project lead on a major project to automate the student invoicing system; developed a program to exchange data between the school's mainframe and Follett bookstore; maintained application to create student's 1098-T documents; provided over seven years of support to the Accounting Department including support for inventory control, journal entries, federal reporting, collections, and invoices.

Information Specialist03/2003 to 07/2007AmentumFort Campbell , KY

Researched, completed and submitted Federal and State applications for 501(c)3 Tax Exemption, Employee Id, and Corporation Documents; created marketing tools including flyers, pamphlets, press releases, newspaper ads and websites; installed and maintained computer system including all software and hardware; performed general administrative duties including light bookkeeping and maintaining membership databases, equipment inventory and the official calendar of events.

Data Processing Analyst01/1991 to 06/1992Shell Oil CompanyCity , STATE

Supported, created, and implemented batch and online mainframe applications; provided consultation, estimates, design expertise, and training; wrote system documentation, project proposals and project updates.

Education and Training
BBA: Management Information Systems1990University of West FloridaCity, State, USA
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Resume Overview

School Attended

  • University of West Florida

Job Titles Held:

  • Associate Director of Application Development & Integration / Systems Analyst Manager
  • Systems Analyst I, II, III
  • Systems Analyst
  • Information Specialist
  • Data Processing Analyst

Degrees

  • BBA : Management Information Systems 1990

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