LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Service-oriented cashier manages highly accurate cash registers by processing cash, card and check payments without error. Security minded approach with excellent communication, organizational and multitasking abilities. Highly flexible in scheduling and committed to stellar attendance.

Energetic Cashier with 10 plus years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boost sales by explaining current promotions, relating to customers and building rapport.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Efficient customer service experience offering at least 10 years of experience in fast-paced environments. Committed to assisting customers with questions and resolving issues. Punctual employee with excellent interpersonal abilities.

Skills
  • POS systems
  • Credit and cash transactions
  • CRM
  • Loss prevention
  • Issue resolution
  • Payment processing
  • Customer assistance
  • Sales Techniques
  • Money Management
  • Customer Service
  • Cash register operation
  • Product Knowledge
  • Cash drawer balancing
  • Cash counting machine operations
  • Customer order recording
  • Customer greeting
  • Coin counting
  • Cash management
  • Product recommendations
  • Merchandise restocking
  • Friendly & Helpful Customer service
  • Always answering the phone with a smile
  • Filing
  • Organized
  • Quick and efficient learner
Experience
Associate Cashier, 08/2018 - 05/2020
Burlington Coat Factory Corporation El Cajon, CA,
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Received payments for pictures and prom dresses and issued receipts
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Operated cash register, collected payments and provided accurate change.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Processed numerous transactions per day with exceptional accuracy.
  • Assisted swith completing end-of-day counts and securing funds to prevent loss or theft.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Assisted customers with account updates, new service additions and promotional offers.
Administrative Assistant, 09/2018 - 09/2018
Mastec Johnstown, CO,

This was a temporary fill in a friend called and ask me to do . It was fast pace learning , learned to use a telephone switchboard , organize and file documents, helped with payroll .

  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Client Service Representative, 10/2016 - 09/2018
Federated Hermes, Inc. Boston, MA,
  • Managed and updated physical and digital client account information to keep records accurate and current.
  • Balanced needs of multiple clients simultaneously using a computer and in fast-paced retail environment.
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Promoted client satisfaction by working with operational teams in proper resolution of service issues.
  • Educated clients on how to conduct transactions with convenient online solutions.
  • Greeted incoming customers to provide immediate, friendly and knowledgeable support.
  • Researched issues and made quick decisions to achieve efficient and effective resolutions.
  • Delivered high level of service to clients to both maintain and extend relationships for future business opportunities.
  • Shared detailed information regarding services to help customers make decisions.
  • Scheduled and confirmed appointments based on customer availability.
  • Tracked down sources of special products and services to meet customers' special needs.
  • Processed customer account changes.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Documented conversations with customers to track requests, problems and solutions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Engaged customers with proactive strategies to understand needs and develop successful solutions.
Carhop / Cook / Prep , 07/2008 - 10/2010
Sonic City, STATE,
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Executed proper techniques when preparing menu item ingredients.
  • Kept stations stocked and ready for use to maximize productivity.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Made all meals in accordance with company standards and requirements.
  • Adhered to all regulatory standards regarding safe and sanitary food prep.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Dressed, seasoned and garnished appetizers and salads to prepare for food service.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Cooked food following specific measurements and
  • Offered support to other stations in high-volume shifts or as needed
  • Assisted with dining room tasks by removing soiled dishes during meal service and returning to kitchen for washing.
  • Completed more than 100 orders each shift with focus on quality and efficiency.
  • Maintained quality and freshness of food by rotating stock each delivery
  • Assisted with training and development of new talent.
  • Grilled and deep fried various foods, including meats, potatoes and fish.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Verified proper food preparation by regulating temperature of ovens, broilers, grills and roasters.
Education and Training
GED: , Expected in 09/2012
-
Wchs - Waverly , Tn
GPA:

I got my GED in 2012

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Resume Overview

School Attended

  • Wchs

Job Titles Held:

  • Associate Cashier
  • Administrative Assistant
  • Client Service Representative
  • Carhop / Cook / Prep

Degrees

  • GED

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