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Associate Cashier Resume Example

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JM

ASSOCIATE CASHIER
Summary

I'm currently a stay at home mom. My youngest is about to start school and I am ready to go back to work. I'm outgoing, trust worthy, and reliable. I am a busy body, very self motivated, and a hard worker.

Skills
  • In-store support
  • POS systems knowledge
  • Friendly and outgoing
  • Active listener
  • Visual displays
  • Marketing knowledge
  • Display resetting
Education and Training
GEDVilla Rica High SchoolVilla Rica,GA,05/2011
Experience
Dollar GeneralAssociate Cashier | Buchanan, GA04/2019 to 08/2019
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Worked closely with front-end staff to assist customers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Counted product stock to maintain inventory records.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Distributed new merchandise efficiently to different departments.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Counted product stock to maintain inventory records.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
Holiday InnHousekeeper | Douglasville, GA02/2013 to 08/2014
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Swept and vacuumed floors, hallways and stairwells.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Swept and damp-mopped private stairways and hallways.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
  • Hand dusted and wiped clean office furniture, fixtures and window sills.
  • Changed and laundered sheets, removing stains by using [Type] cleaner to restore all linens to pristine condition.
  • Trained [Number] new employees to meet all quality and efficiency goals, boosting customer satisfaction rating [Number]%.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal.
  • Spot cleaned carpets using industrial carpet cleaner.
  • Dusted ceiling air conditioning diffusers and ventilation systems.
  • Draped and folded guests' clothing, paired shoes and neatly arranged toiletries.
  • Supplied guests with extra towels and toiletries when requested.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Cleaned rooms to satisfaction of over [Number] daily clients.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
  • Cleaned, sanitized and restocked bathrooms every [Timeframe] to keep facilities fresh.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Reported all maintenance issues to the housekeeping status board.
  • Organized supplies for efficient use based on expected customer needs.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
Apollo Retail SpecialistsMerchandiser | Tampa, FL04/2011 to 10/2013
  • Created merchandise displays based on planogram.
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Planned product displays to increase sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Returned items to shelves and maintained organized appearance.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Built effective relationships with each store to develop superior customer satisfaction.
  • Organized and located inventory and updated store spreadsheets.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across [Number] locations.
  • Maximized potential for sales cycle success through effective promotions placement and eye-catching product displays.
  • Displayed appropriate signage for products and sales promotions.
  • Assisted [Job title] by communicating with retail merchants via phone and email.
  • Printed various labels and tags for all merchandise.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Communicated and coordinated execution of planogram with store management.
  • Placed prices and descriptive signage to enhance displays and promote items.
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Resume Overview

Companies Worked For:

  • Dollar General
  • Holiday Inn
  • Apollo Retail Specialists

School Attended

  • Villa Rica High School

Job Titles Held:

  • Associate Cashier
  • Housekeeper
  • Merchandiser

Degrees

  • GED

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