- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Accomplished Assistant Manager with 2 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
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Ascena Retail Group – West Palm Beach, FL,
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored security and handled incidents calmly.
- Mentored 10 member sales team in applying effective sales techniques and delivering top-notch customer service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Bd (Becton, Dickinson And Company) – Fresno, CA,
- Maintained productivity and quality standards at all times.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Operated cash register, collected payments and provided accurate change
- Assisted with purchases, locating items and signing up for rewards programs
- Promoted specific item options to drive sales and achieve add-on purchases
Relintless – City, STATE,
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Updated daily logs with regular shift activities and incident details.
- Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Wrapped pallets in shrink wrap prior to loading.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Identified defective, incorrect or missing merchandise and promptly reported to supervisor
- Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records
- Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked
Afni – City, STATE,
- Detailed payment options and transferred customers to billing department for payment or further questions regarding bill.
- Educated customers on current promotions, upgrades or new offerings available under current plan.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Researched issues through identification of similar past problems and recommended most appropriate solution.
- Documented and detailed calls and complaints using call center's CRM database.
- Responded to customer comments and questions via LiveChat during 8 hour shifts.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
Southern Union State Community College - Wadley, AL
Handley High School - Roanoke, AL
- Association for Project Management (APM)
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Resume Overview
School Attended
- Southern Union State Community College
- Handley High School
Job Titles Held:
- Assitant Manager
- Cashier/Service Representative
- Warehouse Worker
- Customer Service Agent/Call Center Representative
Degrees
- Some College (No Degree)
- High School Diploma
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