LiveCareer-Resume

assitant manager resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated ability to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies. Results-focused Supervisor offering 10 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Results-focused Supervisor offering 10 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Results-focused Supervisor offering 10 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Skills
  • Managerial finance
  • Project manager supervision
  • Organized managerial style
  • Mitchell on demand Manager
  • Developing managers
  • Skilled community-based case manager
  • Team leadership and coaching
  • Maximizing profitability
  • Relationship building and management
  • Customer-oriented
  • Hourly shift management
  • Database Management
  • Staff Management
  • Mathematical aptitude
  • Operations
  • Systems and software programs
  • Opening and closing procedures
  • Merchandising
  • POS systems
  • Personnel development
  • Goals and performance
  • Staff training and development
  • Sales expertise
  • Financial operations management
  • Vendor management
  • Training and development
  • Bank deposit procedures
  • Order processing
  • Merchandising expertise
  • Product and service sales
  • Accurate money handling
  • Excellent customer service skills
  • Customer Relations
  • Training and mentoring
  • Store displays
  • ServSafe Manager
  • Effective managerial techniques
  • Project manager supervision
  • Manager support
  • Managerial experience
Work History
Assitant Manager, 09/2016 to 12/2016
Express, Inc.Troy, MI,
  • Worked with clients to provide competitive commercial banking solutions and retail financing plans.
  • Offered competitive commercial banking solutions and retail financing options.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for team meetings.
  • Resolved problems, improved operations and provided exceptional client support.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Increased customer satisfaction by resolving daily issues.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored employee performance and developed improvement plans.
  • Coached team on effective upselling and cross-selling methods.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Increased sales revenues b 100% over day by promoting complementary products and educating customers about store promotions.
Biscayne Petroleum, 02/2010 to 08/2016
Victory Petroleum Inc.City, STATE,
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Developed team communications and information for Company meetings.
  • Resolved Daily problems, improved operations and provided exceptional client support.
  • Monitored social media and online sources for industry trends.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with to customers to understand needs and provide excellent service.
  • Transported to customer locations
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled 50 calls per 100 to address customer inquiries and concerns.
Bp Gas Station, 07/2000 to 07/2006
Private OwnerCity, STATE,
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved Daily problems, improved operations and provided exceptional client support.
Education
Profesional En Terapia Ocupacionl: Graduated, Expected in 07/1994 to Universidad Manuela Beltran - Bogota, Colombia,
GPA:
High School Diploma: , Expected in 11/1988 to Instituto Louis De Broglie - Bogota,Colombia,
GPA:

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Resume Overview

School Attended

  • Universidad Manuela Beltran
  • Instituto Louis De Broglie

Job Titles Held:

  • Assitant Manager
  • Biscayne Petroleum
  • Bp Gas Station

Degrees

  • Profesional En Terapia Ocupacionl
  • High School Diploma

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