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Assitant Manager Resume Example

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ASSITANT MANAGER
Summary

Customer-oriented sales manager with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.

Skills
  • Effective Retail Sales Manager
  • Sales strategy development
  • Sales analytics
  • Sales and marketing expertise
  • Commission-based sales experience
  • Sales methods and techniques
Experience
02/2020 to Current
Assitant ManagerCompany Name － City, State
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed inventory audits to identify losses and project future demands.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Delegated daily tasks to team members to optimize team productivity.
  • Evaluated employee performance and developed improvement plans.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
06/2016 to Current
Ship From Store + Operations AssocaiteCompany Name － City, State
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Educated customers on product and service offerings
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Performed basic maintenance on warehouse machines and arranged for repair or replacement when needed.
  • Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Coordinated multiple receiving and warehousing operations simultaneously without sacrificing quality and supported outgoing shipping in response to observed needs.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
10/2017 to 09/2019
Sales ManagerCompany Name － City, State
  • Compiled weekly monetary reports and records for store managers
  • Monitored incoming customer traffic to determine appropriate staffing
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency
  • Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Monitored multiple databases to keep track of all company inventory
05/2017 to 05/2018
Key HolderCompany Name － City, State
  • Managed store operation duties, including counting cash drawers and checking equipment for proper functioning to maintain optimal performance levels
  • Planned and updated work schedules for optimal coverage of expected business needs
  • Managed stock demands, employee shift schedules and opening and closing operations and adapted professionally to all unexpected changes
Education and Training
Expected in 05/2021
Bachelor of Science: BiologyWestern Connecticut State University － City, State
09/2019
Pharmacy Technician CertifiedYNHH Pharmacy Technician Training Program
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Resume Overview

School Attended

  • Western Connecticut State University
  • YNHH Pharmacy Technician Training Program

Job Titles Held:

  • Assitant Manager
  • Ship From Store + Operations Assocaite
  • Sales Manager
  • Key Holder

Degrees

  • Bachelor of Science : Biology
    Pharmacy Technician Certified

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