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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Over 4 years experience serving in luxury restaurants and 2 years experience in Customer Service.

Skills
  • Organized and efficient server
  • Quick problem solver
  • Committed team player
  • High energy
  • Flexible schedule capability
  • Top-tier, full-service dining background
  • Guest relations professional
  • Cash handling expert
  • Up-selling capability
  • Organised 
  • POS systems
  • Food and beverage services
  • Exemplary customer service
Work History
Assistant Waiter, 09/2014 - Current
Ruth's Chris Steak House, Inc. Seattle, WA,

  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Set dining tables according to type of event and service standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Provided friendly and attentive service.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.


Server, 10/2012 - 08/2014
Hyatt Hotels Corp. Gainesville, FL,
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.


Front Desk Representative, 10/2010 - 08/2012
Cache Creek Casino Resort Brooks, CA,
  • Greeted and welcomed all hotel guests with a smile.
  • Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
  • Greeted, registered and assigned rooms to guests of the hotel.
  • Made and confirmed reservations.
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Verified customers' credit and established how the customer would pay for the accommodation.
  • Computed bills, collected payments and made change for guests.
  • Recommended top dining and entertainment options for guests in the Ibiza area.

Waitress, 02/2008 - 09/2010
Famous Place City, STATE,
  • Skillfully promoted items on beverage lists and bar specials.
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Provided friendly and attentive service.

Education
MBA: Economics, Expected in 2012
-
University of Oradea - Oradea, Romania
GPA:

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Resume Overview

School Attended

  • University of Oradea

Job Titles Held:

  • Assistant Waiter
  • Server
  • Front Desk Representative
  • Waitress

Degrees

  • MBA

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