Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Over 4 years experience serving in luxury restaurants and 2 years experience in Customer Service.
Skills
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Work History
Assistant Waiter, 09/2014 - Current
Ruth's Chris Steak House, Inc. – Seattle, WA,
Ruth's Chris Steak House, Inc. – Seattle, WA,
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Set dining tables according to type of event and service standards.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Developed and maintained positive working relationships with others to reach business goals.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Provided friendly and attentive service.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Server, 10/2012 - 08/2014
Hyatt Hotels Corp. – Gainesville, FL,
Hyatt Hotels Corp. – Gainesville, FL,
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Developed and maintained positive working relationships with others to reach business goals.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Provided friendly and attentive service.
Front Desk Representative, 10/2010 - 08/2012
Cache Creek Casino Resort – Brooks, CA,
Cache Creek Casino Resort – Brooks, CA,
- Greeted and welcomed all hotel guests with a smile.
- Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
- Greeted, registered and assigned rooms to guests of the hotel.
- Made and confirmed reservations.
- Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
- Verified customers' credit and established how the customer would pay for the accommodation.
- Computed bills, collected payments and made change for guests.
- Recommended top dining and entertainment options for guests in the Ibiza area.
Waitress, 02/2008 - 09/2010
Famous Place – City, STATE,
Famous Place – City, STATE,
- Skillfully promoted items on beverage lists and bar specials.
- Consistently provided professional, friendly and engaging service.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Developed and maintained positive working relationships with others to reach business goals.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Provided friendly and attentive service.
Education
MBA: Economics, Expected in 2012
University of Oradea - Oradea, Romania
University of Oradea - Oradea, Romania
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School Attended
- University of Oradea
Job Titles Held:
- Assistant Waiter
- Server
- Front Desk Representative
- Waitress
Degrees
- MBA
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