assistant to the chair of biological sciences resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Talented educational executive professional with a Masters degree in Business Administration, proficient in Microsoft suites, Banner, Cognos, Chrome River and Degree Works. Over 24 years of college education in every area of college education including registration, advising, schedule build, student success, faculty training and program management. Experienced in project management, career building, guidance and student leadership.
I have extensive background in strategic planning and faculty, staff, stakeholder and student relations. Private and state federal budgeting and educational management experience which including accounting, human resources, management and student affairs. Professional focused on promoting a healthy, diverse and efficient work environment while ensuring accuracy,accountability and student success. 15 years of executive management and executive level administrative experience. Great at multi-tasking with extensive project management experience from concept to development. Action-oriented and result driven with a strong ability to communicate effectively with technology, student records, student and parent relations, faculty and business audiences. Use of Six Sigma Principles to accurately and efficiently complete projects.

Highly focused on delivering excellent service and support in busy settings.

  • Project Management
  • Strategic college education administrator
  • Accounting, administrative, budgets, conferences, management
  • Six Sigma, staffing, training programs
  • Planning, direction, organization and implementation of educational programs
  • Develop internal compliance
  • Oracle People Soft
  • Building and troubleshooting. Project management
  • Research, risk management, sales
  • Management of administrative staff
  • Contracts, employee performance and compensation
  • Communication with internal/external entities
  • Budget maintenance and tracking
  • Student admissions review and data management
  • Admissions and Scholarship review committee
  • Degree Works
  • Banner, Chrome River and COGNOS software
  • Coordinate meetings and interdepartmental functioning
  • Direct or conduct recruitment, hiring and training of personnel
  • Develop and maintain computerized record management systems to store and process Microsoft Suite
  • Establish objectives and evaluative or operational criteria for units they manage
  • Develop and implement organizational policies and procedures
  • Lead and directly supervise a core team of 30+ individuals
  • Responsible for oversight of coordinated efforts between departments
  • Document management
08/2018 to Current Assistant to the Chair of Biological Sciences Sam Houston State University | City, STATE,
  • Manage a team of 40 faculty, 30 student employees and 10 staff members
  • Faculty and physician training coordinator
  • Proactively identified and solved complex problems impacting operations management, student success and business direction
  • Records management
  • Course over-rides
  • Student Graduate Success Team Member
  • Graduation Coordinator
  • Course and Curriculum development
  • Lead Institutional policy and procedure committee
  • Serve as committee member for curriculum build
  • Managed external contacts for Biology and kept track of periodic communication needed for priority contacts
  • Designed PowerPoint presentations for monthly divisional meetings
  • Admissions and Scholarship review committee Degree Works
  • Serve as panel committee member for admission and scholarships
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
  • Liaised between Executive Chair and faculty
  • Managed sensitive information with discretion while providing administrative support to executive teams
  • Collaborated with other administrative team members, human resources and finance department on special projects and events
  • Negotiated contracts, closed agreements and supported sales team in new product launches
  • Assisted clients through email, phone, online presentations, screen-share and in-person meetings
  • Generated over $100,000 in revenue by implementing revenue account that would allow for sales for Biology manuals written by staff and lab coordinators
  • Liaison between stakeholders and representatives
  • Developed, deployed and maintained robust training programs accomplishing department and facility goals
  • Offered subject matter expertise on curriculum design, selection and purchasing
  • Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning
08/2007 to 07/2016 Clinical Manager And Records Director Baylor College Of Medicine | City, STATE,
  • Faculty training and project management
  • Prepare financial statements and set departmental budgets
  • Monitor and reconcile departmental financials
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Oversaw various projects from conceptualization to completion
  • Provided onsite training
  • Admissions and Scholarship review committee
  • Degree Works
  • Created communication strategies to meet client objectives
  • Oracle People soft
  • Devised training programs to close gaps in nurse and staffs’ competencies
  • Interviewed applicants and made recommendations for new hires
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes
  • Delivered documents to the board such as income records, balance sheets and cash flow statements
12/2007 to 12/2008 Medical Educational Coordinator Baylor College Of Medicine | City, STATE,
  • Student Registrar
  • Student Graduation Liaison
  • Degree Works
  • Identified appropriate solutions to minimize issues and quickly solve problems
  • Curriculum design
  • Measure student achievement and promote effective teaching methods
  • Ensure curriculum meets government standards and school goals
  • Monitor compliance
  • Faculty training
  • Test proxy
  • Student employee manager
08/1995 to 12/2007 Director of Student Records Tulane University | City, STATE,
  • Director of Student Records and Registration.
  • Records review and tracking.
  • Student success project manager.
  • Led training for faculty and staff on student records and student course planning.
  • Develop policy and procedures for student registration, course catalogs and student records evaluation.
  • Improved student educational plans by advising on course selection, progress plans and career decisions.
  • Strategically implemented methods for streamlining processes, controlling costs and modernizing operations.
  • Collaborated with teachers to understand and improve classroom conditions.
  • Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
  • Successfully led key projects which resulted in implementation of electronic student records.
  • Monitored multiple databases to keep track of all student registration patterns and implement streamline processes to ensure student success.
  • Planned and executed student graduation and commencement activities.
Education and Training
Expected in to 01/2013 to Master of Business Administration | University of Phoenix, , GPA:
Expected in to to Nursing And Healthcare Education | Business And Healthcare University of Phoenix, Tempe, AZ GPA:
Expected in 2007 to 01/2007 to Bachelor of Science | Social Sciences Tulane University, New Orleans, LA, GPA:
Expected in 2005 to 01/2011 to Certificate | Marketing Tulane University, New Orleans, LA GPA:
Expected in 2005 to 01/2005 to Certificate | Management Tulane University, New Orleans, LA GPA:
Expected in 2005 to 01/2005 to Certificate | Healthcare Business Tulane University: Freeman School of Business, New Orleans, LA, GPA:
Expected in 2005 to 01/2005 to Certification | Human Resources Management Tulane University, New Orleans, LA, GPA:

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • Tulane University
  • Tulane University
  • Tulane University
  • Tulane University: Freeman School of Business
  • Tulane University

Job Titles Held:

  • Assistant to the Chair of Biological Sciences
  • Clinical Manager And Records Director
  • Medical Educational Coordinator
  • Director of Student Records


  • Master of Business Administration
  • Nursing And Healthcare Education
  • Bachelor of Science
  • Certificate
  • Certificate
  • Certificate
  • Certification

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