Talented educational executive professional with a Masters degree in Business Administration, proficient in Microsoft suites, Banner, Cognos, Chrome River and Degree Works. Over 24 years of college education in every area of college education including registration, advising, schedule build, student success, faculty training and program management. Experienced in project management, career building, guidance and student leadership.
I have extensive background in strategic planning and faculty, staff, stakeholder and student relations. Private and state federal budgeting and educational management experience which including accounting, human resources, management and student affairs. Professional focused on promoting a healthy, diverse and efficient work environment while ensuring accuracy,accountability and student success. 15 years of executive management and executive level administrative experience. Great at multi-tasking with extensive project management experience from concept to development. Action-oriented and result driven with a strong ability to communicate effectively with technology, student records, student and parent relations, faculty and business audiences. Use of Six Sigma Principles to accurately and efficiently complete projects.
Highly focused on delivering excellent service and support in busy settings.
Planning, direction, organization and implementation of educational programs
Develop internal compliance
Oracle People Soft
Building and troubleshooting. Project management
Research, risk management, sales
Management of administrative staff
Contracts, employee performance and compensation
Communication with internal/external entities
Budget maintenance and tracking
Student admissions review and data management
Admissions and Scholarship review committee
Degree Works
Banner, Chrome River and COGNOS software
Coordinate meetings and interdepartmental functioning
Direct or conduct recruitment, hiring and training of personnel
Develop and maintain computerized record management systems to store and process Microsoft Suite
Establish objectives and evaluative or operational criteria for units they manage
Develop and implement organizational policies and procedures
Lead and directly supervise a core team of 30+ individuals
Responsible for oversight of coordinated efforts between departments
Document management
Experience
08/2018 to Current
Assistant to the Chair of Biological Sciences Sam Houston State University – City, STATE,
Manage a team of 40 faculty, 30 student employees and 10 staff members
Faculty and physician training coordinator
Proactively identified and solved complex problems impacting operations management, student success and business direction
Records management
Course over-rides
Student Graduate Success Team Member
Graduation Coordinator
Course and Curriculum development
Lead Institutional policy and procedure committee
Serve as committee member for curriculum build
Managed external contacts for Biology and kept track of periodic communication needed for priority contacts
Designed PowerPoint presentations for monthly divisional meetings
Admissions and Scholarship review committee Degree Works
Serve as panel committee member for admission and scholarships
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents
Liaised between Executive Chair and faculty
Managed sensitive information with discretion while providing administrative support to executive teams
Collaborated with other administrative team members, human resources and finance department on special projects and events
Negotiated contracts, closed agreements and supported sales team in new product launches
Assisted clients through email, phone, online presentations, screen-share and in-person meetings
Generated over $100,000 in revenue by implementing revenue account that would allow for sales for Biology manuals written by staff and lab coordinators
Liaison between stakeholders and representatives
Developed, deployed and maintained robust training programs accomplishing department and facility goals
Offered subject matter expertise on curriculum design, selection and purchasing
Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning
08/2007 to 07/2016
Clinical Manager And Records DirectorBaylor College Of Medicine – City, STATE,
Faculty training and project management
Prepare financial statements and set departmental budgets
Monitor and reconcile departmental financials
Proactively identified and solved complex problems impacting operations management and business direction
Oversaw various projects from conceptualization to completion
Provided onsite training
Admissions and Scholarship review committee
Degree Works
Created communication strategies to meet client objectives
Oracle People soft
Devised training programs to close gaps in nurse and staffs’ competencies
Interviewed applicants and made recommendations for new hires
Improve policies and procedures through development, implementation, revision and evaluation of new protocols
Introduced new departmental policies and oriented staff to facilitate adoption of changes
Delivered documents to the board such as income records, balance sheets and cash flow statements
12/2007 to 12/2008
Medical Educational Coordinator Baylor College Of Medicine – City, STATE,
Student Registrar
Student Graduation Liaison
Degree Works
Identified appropriate solutions to minimize issues and quickly solve problems
Curriculum design
Measure student achievement and promote effective teaching methods
Ensure curriculum meets government standards and school goals
Monitor compliance
Faculty training
Test proxy
Student employee manager
08/1995 to 12/2007
Director of Student Records Tulane University – City, STATE,
Director of Student Records and Registration.
Records review and tracking.
Student success project manager.
Led training for faculty and staff on student records and student course planning.
Develop policy and procedures for student registration, course catalogs and student records evaluation.
Improved student educational plans by advising on course selection, progress plans and career decisions.
Strategically implemented methods for streamlining processes, controlling costs and modernizing operations.
Collaborated with teachers to understand and improve classroom conditions.
Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
Successfully led key projects which resulted in implementation of electronic student records.
Monitored multiple databases to keep track of all student registration patterns and implement streamline processes to ensure student success.
Planned and executed student graduation and commencement activities.
Education and Training
Expected in
Master of Business Administration: University of Phoenix - , GPA:
Expected in
Nursing And Healthcare Education : Business And Healthcare University of Phoenix - Tempe, AZ GPA:
Expected in 2007
Bachelor of Science: Social Sciences Tulane University - New Orleans, LA, GPA:
Expected in 2005
Certificate: Marketing Tulane University - New Orleans, LA GPA:
Expected in 2005
Certificate: Management Tulane University - New Orleans, LA GPA:
Expected in 2005
Certificate: Healthcare Business Tulane University: Freeman School of Business - New Orleans, LA, GPA:
Expected in 2005
Certification: Human Resources Management Tulane University - New Orleans, LA, GPA:
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