assistant program director resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary
Highly seasoned and sympathetic social and human service worker with an excellent work ethic. Quickly adept at providing human services support to a variety of diverse populations in terms of age and race. Strong background in building relationships with clients and organizations in the community.

 Effective leader

Efficient multi-tasks

High organizational and problem-solving skills.

Sound written and oral communication skills.

Basic computer skills to maintain trainings as assigned

Conflict resolution

Healthy meal preparation


Have ability to learn new procedures quickly.

Excellent abilities to provide social services to diverse                    procedures populations.

Consistently meet goals

Work History
05/2016 to Current Assistant Program Director Hearst Communications | Fremont, CA,

Provide direct supervision to the Awake Overnight staff. Assist the Program Coordinator in the general running of the program. Assist the Program Coordinator in the management of the budget and the daily program schedule. Assume Program Coordinator responsibilities in the absence of the Coordinator. Develop and implement all habilitation, whole life, and other service plans.

  • Delivered client assessments for those struggling with addiction or relationship issues and implemented strategies based on client needs.
  • Involved clients' family members in planning social service programs.
  • Managed caseload of Number patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Encouraged patients to discuss experiences in group and individual settings.
  • Created and cultivated project guidelines and leveraged student feedback to create and launch Type program that was widely received by all stakeholders.
  • Observed and monitored client behavior and responses to treatment.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Completed one-on-one counseling with broad range of clients suffering from Type and Type diseases and issues.
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
  • Offered and documented treatment consent forms in patient health records.
  • Worked in tandem with university leaders and health officials to foster positive student experiences and promote opportunities that enabled students to consider mental health field as career option.
  • Used Type methodologies to help patients during therapy sessions.
  • Integrated Type program, utilizing student feedback to boost organization's overall mission and objectives.
  • Prescribed and monitored psychiatric medications and recommended clinical interventions for acute conditions.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Utilized positive uncertainty and multi-systemic family systems therapy to encourage clients and help to handle ambiguity, accept inconsistencies and trust intuition in decision-making.
  • Applied array of different methodologies to assist patients with therapy.
  • Led educational seminars and lectures at local community mental health centers to expand awareness of mental health symptoms and issues.
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.
  • Ran individual therapy and family therapy sessions for children ages Number to Number.
01/2014 to 04/2017 Program Specialist Advocate South Middlesex Opportunity Council/Family Shelter. | City, STATE, Work cooperatively with staff to ensure a safe, respectful and comfortable atmosphere within the Triage program environment. Complete all tasks in support of effective program operation as assigned by the Shift Supervisor or member of the management team. Provide support in meal preparation and services as assigned. Take an active and participatory role in directly relating to clients throughout the course of the shift in a respectful and dignified manner.
05/2010 to 02/2015 Direct Support Professional Golden Living-Nursing Home | City, STATE,
  • Assisted disabled clients to support independence and well-being.
  • Developed rapport to create safe and trusting environment for care.
  • Maintained clean, safe and well-organized patient environment.
  • Supervised daily activities and provided assistance to staff.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted with daily living activities, running errands and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Maintained entire family's schedule and organized events.
02/2010 to 08/2014 nursing assistant/home health aide Company Name | City, State,

Maintains patient stability by checking vital signs and weight Help clients in their daily personal tasks, such as bathing or dressing. Provide basic health-related services according to a client's needs, such as checking vital signs or administering prescribed medication at scheduled times.; testing urine; recording intake and output information. Provides patient comfort by utilizing resources and materials; transporting patients Documents actions by completing forms, reports, logs, and records. Maintains work operations by following policies and procedures. Protects organization's value by keeping patient information confidential.

Expected in 06/2009 High School Diploma | Haverhill High school, Haverhill, MA GPA:
Expected in 06/2017 Associate of Arts | Human Services University Of Phoenix , Boston, MA and online clases. GPA:
Expected in 05/2010 Associate of Arts | Nursing Assistant/Home Health Aide. Commonwealth Nursing SChool, Lowell, MA GPA:

Early Childhood Education License by EEC. Maintains Safety in Crisis Certificate.(MSC).Certification Nursing Assitantant (CNA).Certification Home Health Aide (HHA). First Aid/CPR Certification. Medication Administration Program(MAP). Human Rights officer certified (HRO), Fire safety Officer certified (FSO).Complete one year program in Human services courses.

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Resume Overview

School Attended

  • Haverhill High school
  • University Of Phoenix
  • Commonwealth Nursing SChool

Job Titles Held:

  • Assistant Program Director
  • Program Specialist Advocate
  • Direct Support Professional
  • nursing assistant/home health aide


  • High School Diploma
  • Associate of Arts
  • Associate of Arts

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