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Assistant Program Director Resume Example

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ASSISTANT PROGRAM DIRECTOR
Professional Summary

Talented Program Assistant with 8+ years of experience. Creative approach to program development that enhances daily life. Excellent communication, interpersonal and decision-making abilities. Skillfully coordinate daily activities for optimal program execution.

Skills
  • Innovative Program Development
  • Certified Dementia Care Practitioner
  • Team Leadership
  • First Aid/CPR
  • Business operations
  • Problem resolution
  • Communications
  • Customer service
  • Relationship development
  • Training and mentoring
Work History
Assistant Program Director, 12/2018 to Current
Evergeen Center – Wilmington, DE
  • Develop programs that provide opportunities for emotional expression and social interactions.
  • Develop meaningful activities that target the client's strengths, addressing the needs of the total person.
  • Remediate and rehabilitate a person's level of functioning in life activities designed to restore motor, social and cognitive skills.
  • Utilize an interdisciplinary approach to care; consulting nursing and outside contractors for and optimal care plan.
  • Coordinate small and large group programming based on participant's interest that encourage expression of thoughts.
  • Facilitate a therapeutic art program that concentrates on inner experience, feelings, perceptions and imagination.
  • Provide enriching live entertainment including musical groups and guest speakers with specific interests and talents.
  • Plan off-site excursions to area museums, parks, restaurants and points of interest.
  • Assist with the training of interns, nursing students and volunteers.
  • Mediate disputes between staff and program participants and coach new volunteers.
  • Assist in the development of an individual care plan for the center participants.
  • Maintain a family-centered approach by updating caregivers about the events of the day and how their loved one responded.
Community Life Assistant, 03/2012 to 11/2018
Rockland Place – Wilmington, DE
  • Strategized to improve resident care while continually communicating with the director to advocate for resident needs.
  • Improved awareness and response conditions of residents with dementia, by developing stimulating activities.
  • Conducted tours, orientation and educational sessions for residents, families and fellow professionals.
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Transported residents to various activities and events outside of the community.
  • Possessed the confidence needed to establish and develop new community partnerships.
  • Acted as a role model leading staff in taking a pro-active approach in the daily operations of community life.
  • Developed an inspiring approach that facilitated new teaching methods of Watermark University Classes.
  • Employed maximum effective contact with the resident to ensure a positive level of affection, joy, love and recognition was embrace at all times.
Owner/Operator/Manager Director, 07/2006 to 01/2012
Pemberton Pharmacy & Gifts – Salisbury, MD
  • Developed creative design for award winning boutique pharmacy.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Maintained the management of seasonal display rotation and department inventory.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Used knowledge of market trends to create value-added solutions resulting in increase in revenues.
  • Managed employees by supervising daily tasks.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in creative innovation.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Remained up-to-date on current trends and attended over 3 trade shows per year to view and purchase merchandise for resale.
  • Set, enforced and optimized internal policies to maintain efficiency.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Education
Associate of Arts: Arts AdministrationCabrini University - Wayne, PA
Accomplishments

Certified Dementia Care Practitioner 2014-present

Christiana Care Diamond 2019

Activity Professional of the year Nomination

Delaware Health Care Facilities Association 2017

Noble Caregiver in Assisted Living

Award Nomination 2018

Thrive Award Watermark Communities 2013, 2014, 2015

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Resume Overview

Companies Worked For:

  • Evergeen Center
  • Rockland Place
  • Pemberton Pharmacy & Gifts

School Attended

  • Cabrini University

Job Titles Held:

  • Assistant Program Director
  • Community Life Assistant
  • Owner/Operator/Manager Director

Degrees

  • Associate of Arts : Arts Administration

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