assistant manager in training resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

SKILLS Branch: National gaurd Service Country: United States Rank: E2 November 2017 to August 2018 It taught me how to be disciplined as a young woman and how live as a young women. It taught me to be a leader and fighter but most importantly strong. Commendations: I broke my leg in two different places that’s why I’m no longer serving.

Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Experienced individual offering dedication and service expertise developed over 5 years of related experience. Successfully organize transaction documentation, handle funds and maintain records. People-person with positive and well-organized nature.

Dedicated individual with 6years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives.

  • Training (4 years)
  • Microsoft Word (10+ years)
  • Team Building (3 years)
  • Word (10+ years)
  • Inventory (1 year)
  • Hostess (2 years)
  • Customer Service (4 years)
  • Assistant Manager Experience (1 year)
  • Management (2 years)
  • Military Experience (2 years)
  • English (10+ years)
  • Multilingual (3 years)
  • Data Entry (2 years)
  • Cash Handling (5 years)
  • Conflict Management (Less than 1 year)
  • Recruiting (Less than 1 year)
  • Sales Experience (3 years)
  • Inventory Control
  • Leadership
  • Security
  • Retail Management
  • Retail Sales
  • Interviewing
  • Research
  • Merchandising
  • Loss Prevention
  • Pricing
  • Communication (4 years)
  • Writing Skills (4 years)
  • Negotiation (4 years)
  • Money Handling (4 years)
  • Sales Experience (4 years)
  • Time Management
  • Microsoft Office (10+ Years)
  • Assistant Manager,
  • Call Center,
  • Cash Handling,
  • Cashier,
  • Computer literacy,
  • Conflict Management,
  • Content,
  • Customer Service,
  • Customer service skills
  • , Data Entry,
  • Dependable,
  • English,
  • Features,
  • Focus,
  • Inventory,
  • Inventory Control,
  • Leadership Skills,
  • Team Building,
  • Leadership, Loss Prevention, Merchandising,
  • Microsoft Excel, Money, Microsoft Office, Microsoft Outlook, MS Word, Word, Microsoft Word,
  • Negotiation,
  • POS,
  • Pricing,
  • Speaking,
  • Reading,
  • Receiving,
  • Recruiting,
  • Research,
  • Retail,
  • Retail Management,
  • Retail Sales,
  • Sales,
  • Sales Experience,
  • Scheduling,
  • Strategy,
  • Time Management,
  • Typing,
  • Verbal Communication,
  • Written
  • , Writing Skills
  • POS systems
  • Cash register operation
  • Security monitoring
  • Cash management
  • Loss prevention
  • Customer greeting
  • Customer assistance
  • Product recommendations
  • Issue resolution
  • Knowledge of wine and spirits
  • Staff mentoring
  • Merchandise restocking
  • Scanner operations
  • Credit and cash transactions
  • Payment processing
  • Liquor regulations and compliance
  • Coin counting
  • Customer order recording
  • Cash counting machine operations
  • ID verification
  • Cash drawer balancing
Cashier / Curbside , 01/2021 to Current
Culvers RestaurantNewnan, GA,
  • Operated cash register, collected payments and provided accurate change.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Processed 100 transactions per day with exceptional accuracy.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues with cash registers, card scanners and printers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Inspected items for damage and obtained replacements for customers.
Assistant Manager in Training, 11/2020 to 01/2021
Trek Bicycle CorpSanta Rosa, CA,
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Cross-trained in every store role to maximize operational knowledge.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Increased customer base and market share by promoting product through diverse channels.
Sales Lead, 06/2020 to 06/2020
C&S Wholesale GrocersPearl City, HI,
  • To work the register and ring the items up one by one.
  • 2.
  • To make sure the customer was happy with their experience.
  • 3.
  • To restock the shelves once they were empty and to recover the items to the front.
  • 4.
  • To scan items in off the trucks when they came.
  • 5.
  • To make sure the store was clean after every shift.
Shift Manager, 08/2018 to 11/2020
Sonic Drive-InLees Summit, MO,
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Generated reports to assess performance and make adjustments.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Increased customer base and market share by promoting product through diverse channels.
  • Optimized productivity, streamlined program efficiency, and boosted profitability.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Handled over $9,000 in funds each day in fast-paced environment.
  • Spearheaded training initiatives to improve employee performance and bottom-line business results.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
Carhop, 12/2016 to 08/2018
Sonic DriveInCity, STATE,
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.
  • Verified orders and bagged items for easy transport.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed Carhop training program in3 days and excelled .
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Answered product and order questions accurately and professionally.
  • Reported issues with customers and orders to supervisors.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Education and Training
: Criminal Justice, Expected in 2021 to Southern Arkansas University Tech - Camden, AR
High school: , Expected in 2019 to Fordyce High School - Fordyce, Camden, AR
Sonic Crew Member sonic manager in training Sonic Drive-In -, Always made sure the carhops were working hard and making sure my store was in order. Being aware of what’s happening around me at all times.
Willing to relocate: Anywhere
Additional Information
  • 8505971898 #readytowork , Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • Southern Arkansas University Tech
  • Fordyce High School

Job Titles Held:

  • Cashier / Curbside
  • Assistant Manager in Training
  • Sales Lead
  • Shift Manager
  • Carhop


  • High school

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