Assistant Manager And Yoga Instructor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

People-focused professional with years of experience working in roles that require excellent communication skills and personable customer service . Focused on surpassing expectations and driving team success. Enthusiastic about the prospect of working with prospective students in the field of Higher Education and the Arts and eager to grow and learn in this new environment. Motivational approach and upbeat nature. Forward-thinking and innovative with diplomatic communication style focused on maximizing engagement and satisfaction.

  • Excellent communication skills
  • Customer Service
  • Excellent phone manner
  • Kind and Compassionate
  • Motivated team player
  • Strong work ethic
  • Organized
  • Sales experience
Work History
Assistant Manager and Yoga Instructor, 01/2017 to Current
Yoga Shala SacramentoCity, STATE,
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Handled customer service by dealing with membership sales, technical issues, answering customer questions both in person, on the phone and via email
  • Used a variety of technology on a daily basis, including scheduling daily Zoom virtual classes, troubleshooting any difficulties members encounter and looking for new ways to streamline processes remotely.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction
  • Kept work organized and safe to promote efficiency and team safety
  • Completed more than 500 hours of teacher training, including 3 months living in an Ashram in Thailand, honing skills in listening, remaining grounded amid stress and staying balanced through conflicting demands.
  • Assisted Owner in interview process of prospective employees and provided feedback.
Co Owner Manager of Stockmarket Events, 01/2014 to 01/2016
Goodstock ProductionsCity, STATE,
  • Started a business to celebrate the talent of local artists, makers and musicians, which still runs in Stockton, CA
  • Supervised onsite team of 100 vendors,and worked closely with local artists, caterers, craftspeople, photographers and musicians
  • Fulfilled contractual obligations, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination
  • Co-Led Interior design decisions and numerous projects including murals by local artists.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions
  • Cultivated and managed relationships with key clients, vendors and community partners - involving a heavy volume of calls, emails and in-person meetings.
  • Developed and deepened relationships with key customers by closely monitoring projects, providing information and resolving concerns
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement
  • Reviewed financial aspects of product development, such as budgets, expenditures and research and development
  • Coordinated news releases, media responses, press packets and placement of stories in local trade publications
  • Drafted and managed print, online and social media communications designed to promote company brand, image and values
  • Contributed ideas to concept development, strategic planning and business operations
Manager Huddle Co-work, 08/2014 to 09/2015
Huddle LLCCity, STATE,
  • Managed day to day operations of a successful co working space
  • Specialized in sales of memberships and office spaces
  • Coordinated events, and conferences on a weekly basis
  • Maintained optimal supply levels and purchased new materials
  • Oversaw office records in accurate, thorough and confidential manner
  • Handled communications, sales and billing
  • Worked alongside artists and tech innovators
Manager Cafe Lua, 01/2011 to 10/2013
Cafe LuaCity, STATE,
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service
  • Orchestrated positive customer experiences at all stages by overseeing every area of Cafe operations
  • Handled business administration functions such as payroll, cash register counting and supply ordering
  • Kept cafe in full compliance with health code standards and achieved consistent high scores
  • Set schedules for a staff of 20 by planning and designating shifts and hours
Master of Arts: History, Expected in 09/2009
The University of Edinburgh, - Scotland, U.K
  • My final dissertation on the role of women in the Civil Rights Movement in Mississippi was awarded the prize for History that year. I continue to educate myself and work towards making my workplace and community more equitable.
  • Minored in French, I speak and understand conversational French and if desired I would improve my language skills.
  • I am an avid reader and traveler, I love to bike and hike, especially in the Sierras and Coastal Marin. I love to garden and have an interest in interior design.

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Resume Overview

School Attended
  • The University of Edinburgh,
Job Titles Held:
  • Assistant Manager and Yoga Instructor
  • Co Owner Manager of Stockmarket Events
  • Manager Huddle Co-work
  • Manager Cafe Lua
  • Master of Arts

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