Adaptable, hardworking, skillful, and passionate professional with excellent organizational and problem-solving abilities. Eager to contribute to the growth of the company while being an integral part of your team.
Skills
Process improvement
Team management
Supervision
Customer service
Organization
Administrative support
Team building
Communications
Relationship development
Problem resolution
MS Office
Inventory management
Planning and coordination
First Aid/CPR
Education and Training
Expected in
Associate of Applied Science: Massage Therapy High Tech Institute - Kansas City, MO, GPA:
Expected in 2006
High School Diploma: Cass Midway - Cleveland, Mo, GPA:
Experience
09/2019 to Current
Assistant Day Coordinator Truelieve – Venice, CA,
Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Created agendas and communication materials for team meetings.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Leveraged Excel to input and compile data gathered from various sources.
Improved operations by working with team members and clients to find workable solutions.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Prevented patient injuries by providing necessary restraints and appropriate supports.
Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to IDD patients.
Administered medications and collected specimens to assist with diagnostic and treatment protocols.
Monitored client's well-being, safety and comfort under direction of nurse.
Administered necessary medications as directed by care plan.
Improved patient outlook and daily living through compassionate care.
Facilitated best care by developing strong and trusting rapport with patient.
Supervised medication administration, personal hygiene and other activities of daily living.
Monitored and reported clients' progress.
Maintained clean and well-organized environment to promote client happiness and safety.
Oversaw, directed and hired day program staff.
Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
Coordinated travel arrangements and accommodations on behalf of clients.
Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
02/2018 to 09/2019
Assistant Store ManagerMrci Worksource – Minnetonka, MN,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Delegated assignments based on team strengths to optimize floor coverage and service levels.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Assessed, optimized and elevated operations to target current and expected demands.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
05/2011 to 02/2018
Direct Support ProfessionalLakemary Center – City, STATE,
Prevented patient injuries by providing necessary restraints and appropriate supports.
Administered medications, collected specimens or drew blood to assist with diagnostic and treatment protocols.
Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to IDD patients.
Enhanced patient wellbeing by supporting participation in recreational activities.
Monitored client's well-being, safety and comfort under direction of nurse.
Administered necessary medications as directed by care plan.
Improved patient outlook and daily living through compassionate care.
Facilitated best care by developing strong and trusting rapport with patient.
Supervised medication administration, personal hygiene and other activities of daily living.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Monitored and reported clients' progress.
Maintained clean and well-organized environment to promote client happiness and safety.
Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
Prepared food and helped patients eat to support healthy nutrition.
Checked mail and shopped for groceries.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Helped clients with personal needs from exercise to bathing and personal grooming.
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