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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Developed marketing professional with continuous progressive experience across a broad range of marketing activities. Proven ability to combine vision, creativity and project management, aiming to find solution to the impossible. Areas of expertise include: Strategic Business Planning Team Building, Leadership Communication Promotion Management Branding, Rebranding Event Management Project Management Campaign Management Operations Management
Qualifications
Microsoft Office, FrontPage, Essbase, Olap Reports, UNIX References available upon request
Accomplishments
Professional Experience
04/2011 to 10/2015 Assistant Buyer Back Country Store | Nashville, , Greece
  • Vidalis Supermarkets is a Greek Company that occupies 400 persons in 14 stores in Cyclades islands and had a turnover of 44.000.000€.
  • In 2015 the company has sold its shares to INKA Ltd.
  • As a member of Buying department my key responsibilities were: Built the appropriate procedure method to deliver the final excel file with product offers based on strategic marketing and business planning Coordinated and presented the strategic planning report for new product launch to the General Management Division Managed the operations process of product offers Negotiated with national and multinational key suppliers and developed relationships to allocate best possible price and offer of the product.
  • Increased sales and profit Developed the product promotion agenda from ground up and approved production samples Identified, executed and communicated seasonal merchandise strategies Retrieved, managed and answered to all customer complaints through database Coordinated research projects, data collection, competitor's analysis, monitor sales revenues Produced sales report and analysed sales revenue.
03/2008 to 04/2011 Marketing Specialist Assurant | Merrillville, , Greece
  • Atlantic Supermarkets was a Greek Company with 4000 employees and 200 stores all around Greece.
  • It was a family owned company since 1980.
  • As a member of Marketing team my key contributions included: Redesigned and introduced the new promotional campaign strategy through an integrated marketing plan Organised corporate events, secured sponsorships and promotional gifts, organised new store openings and awards ceremony Developed the brand activation plan, prepared the presentations for marketing and sales teams Lead in marketing concept creation with management team and advertising agencies.
  • Position the brand to achieve the highest level of customer satisfaction.
  • Formulated and ensured implementation of competitive market intelligence strategies Liaising on a daily basis with customers and suppliers Worked with the sales team to maintain and update pricing / listing details Developed and launched discounts, samples, gifts, coupons and contests Measured advertisement effectiveness and optimised if needed Coordinated staff members who created and delivered advertisements Selected agencies to partner with.
03/2004 to 03/2008 Assistant Marketing Manager Ben E Keith Co | Alpine, , Greece
  • Key contributions included: Selected the appropriate channels of communication, established a single plan of prioritised propositions considering, TV, Radio, Internet, Outdoor advertisement, Newspapers and in store activities such as merchandising, seasonal offers and taste promotion Designed and developed the production of the fortnight catalogue offers, seasonal sales and Christmas magazine, through cooperation with external suppliers , such as photographers, printing agencies, graphic designers and advertisement agencies Managed the strategic plan for loyalty program and direct mail Maintained and updated the content of the website in a daily basis Booked advertisement space and time with local and national newspapers and TV channels.
03/2003 to 03/2004 Customer Relations Officer Eurobank S.A | City, , Greece
  • Eurobank Group is a European banking organisation with total assets of € 73.8 billion and 16,662 employees.
  • More than 500 points of sale and 820 ATMs all over Greece.
  • Being a member of the customer relations office team my key contributions included:.
  • Communicated with customers and cooperated with internal Divisions to successfully handling complaints.
  • Retrieved, registered and managed customer complaints.
  • Monitored internal CRM system and updated complaint reports.
  • Supported the update of Website content and design.
01/2002 to 03/2003 Electronic Platform Coordinator Business Exchanges For Retail S.A | City, , Greece
  • Business Exchanges for Retail was a subsidiary company of Eurobank Group, that offered an E-Commerce platform with Electronic Invoices.
  • As a member of the sales team my key contributions included:.
  • Cooperated with sales team, collected data of Business to Business customers and presented platform utilities.
  • Managed and updated CRM system.
  • Coordinated the agenda of the sales team.
Education and Professional Training
Expected in 2001 Master's Degree | Marketing Electronic Commerce Portsmouth University, , GPA:
Marketing Electronic Commerce
Expected in 2000 Master's Degree | International Business Aston University, , GPA:
International Business
Expected in 1999 Bachelor of Modern Languages | University of Central, , Lancashire GPA:
Expected in 1996 Greek (native), English(fluent), French (fluent)and Spanish(intermediate level) | Greek French Private School of Ursulines, Athens, GPA:
Skills
advertisements, advertising, banking, business planning, competitive, concept, content, CRM, customer relations, customer satisfaction, data collection, database, direct mail, E-Commerce, English, Essbase, French, FrontPage, General Management, graphic, Greek, marketing plan, marketing, market, marketing and sales, merchandising, excel, Microsoft Office, office, Newspapers, Olap, presentations, pricing, profit, promotion, Radio, research, Retail, sales, Spanish, strategy, strategic, strategic marketing, strategic planning, TV, UNIX, utilities, website, Website content
Languages

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Resume Overview

School Attended

  • Portsmouth University
  • Aston University
  • University of Central
  • Greek French Private School of Ursulines

Job Titles Held:

  • Assistant Buyer
  • Marketing Specialist
  • Assistant Marketing Manager
  • Customer Relations Officer
  • Electronic Platform Coordinator

Degrees

  • Master's Degree
  • Master's Degree
  • Bachelor of Modern Languages
  • Greek (native), English(fluent), French (fluent)and Spanish(intermediate level)

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