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assistan manager resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic Assistant Manager offers over [Number] years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output.

Forward-thinking [Job Title] with proven history of leadership, planning and problem solving. Adept collaboration with [Job title] to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Merchandising
  • Closing and contract negotiations
Experience
12/2016 to 11/2017
Assistan Manager Circle K Stores, Inc. Chicago, IL,
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Completed inventory audits to identify losses and project demand.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
06/2011 to 05/2015
Assistant Manager Liberty Healthcare Corporation Alexandria, VA,
  • Completed inventory audits to identify losses and project demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Supported sales management initiatives to optimize business development.
  • Assisted [Job title] in evaluating employee performance and cultivating improvement initiatives.
  • Managed schedules, payroll and recordkeeping.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
06/1999 to 05/2015
Mental Health Technician Pen Bay Medical Center City, STATE,
  • Verified patient health history and contact information for chart accuracy.
  • Supported patients by identifying and addressing mental health challenges.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Provided excellent service to patients through personable communication.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Effectively managed daily charting for each patient.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
  • Provided client assessments upon admission and discharge.
Education and Training
Expected in
: Nursing
UMA - Augusta, ME
GPA:

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Resume Overview

School Attended

  • UMA

Job Titles Held:

  • Assistan Manager
  • Assistant Manager
  • Mental Health Technician

Degrees

  • Some College (No Degree)

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