LiveCareer-Resume

assisstant manager resume example with 13 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished Assistant Manager with 8+ years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Agile and adaptable manager with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Business planning
  • Training
  • Cost Control
  • Operations management
  • Negotiation
  • Search Engine Optimization
  • Staff Management
Work History
Assisstant Manager, 04/2014 - Current
Cinemark Little Rock, AR,
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Monitored security and handled incidents calmly.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Helped increase UWC membership sales over 10% from each month in prior year.
  • Consistently won 'Top UWC Salesman' multiple months for Fuller Ave wash location and at least once as 'Top Regional UWC Salesman'.
General Grounds Maintenance , 05/2009 - 04/2014
St. Patrick's Parish City, STATE,
  • Used trimmers and chainsaws for grounds maintenance, to clear brush and for tree removal.
  • Enhanced visibility and improved shapes of trees and bushes with proper pruning.
  • Maximized water conservation by checking sprinkler spray angles and testing performance of digital controllers.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
  • Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.
  • Removed overgrowth, hazards and debris from common pathways to improve usability.
  • Installed stonework according to landscape design plan and client specifications.
  • Maintained grounds including trimming, weeding and general clean-up.
  • Followed planned landscaping designs to determine locations for sod, sown grass, flowers and foliage.
  • Applied weed-control and pest-killing chemicals to lawns to protect growth and improve attractiveness.
  • Diagnosed problems with equipment and performed regular maintenance to keep equipment functional.
  • Built carts and other transportation devices for maintenance use.
  • Applied floor stripper, wax, polish, and finish to classroom floors over summer months.
  • Did plenty of heavy lifting with classroom furniture over summer months to transport it all around during remodeling phases and floor maintenance.
  • Helped in setting up for festivals and big church events.
  • Repaired and remodeled church and steeple as well as repaired church bell on multiple occasions.
  • Helped in maintaining church interior as well as several other buildings surrounding it on Parish grounds.
  • Performed many other miscellaneous tasks around grounds that should have been outside of job description at time.
  • Managed to complete over 20+ tasks per day and even took on tasks that were supposed to be many jobs for Supervisor position.
Motorcycle Training Specialist, 05/2008 - 05/2016
Lifeline Camps City, STATE,
  • Maintained updated Operational Motorcycle knowledge through teaching and hands-on training.
  • Collaborated with others to discuss new camper opportunities.
  • Recognized by management for providing exceptional customer service.
  • Handled all delegated tasks, including Motorcycle Test Readiness and One-on-One Training.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers and staff when face-to-face or through phone conversations.
  • Conducted classroom, field, and one-on-one off-road motorcycle training with classroom sizes of 20 - 30 students/campers each year.
  • Was recognized by Senior Staff to be promoted through 'Junior Camp Counselor' to 'Senior Camp Counselor' and was given own camp cabin to be in charge of.
  • Was tasked with giving long speeches to all campers and staff members over their improvement and individual accomplishments.
Education
Bachelor of Science: Information Systems And Network Security, Expected in 05/2024
-
Ferris State University - Big Rapids, MI
GPA:
Status -
  • Major in Network Security
  • Major in Computer Systems Penetration Testing
  • Minor in Digital Forensics
  • Minor in Business Administration
Associate of Science: Computer Science And General Education Credits, Expected in 05/2017
-
Grand Rapids Community College - Grand Rapids, MI
GPA:
Status -
  • Minored in German
  • Minored in Business
  • Minored in Network Security
High School Diploma: , Expected in 05/2013
-
Rockford High School - Rockford, MI
GPA:
Status -
  • Received Blood Donation Scholarships to put towards college.
  • Graduated with 3.7 GPA
Certifications
  • Off-Road and Street Motorcycle Training - 2009
  • UWC Membership Salesman, Mister Car Wash - 2016
  • Management Training, Mister Car Wash - 2016

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Resume Overview

School Attended

  • Ferris State University
  • Grand Rapids Community College
  • Rockford High School

Job Titles Held:

  • Assisstant Manager
  • General Grounds Maintenance
  • Motorcycle Training Specialist

Degrees

  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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