LiveCareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Website, Portfolio, Profiles
  • https://Claireclemens.com/
  • https://www.linkedin.com/in/Jessicaiam-Claire-1749bb122/
Professional Summary

Driven Construction and Asset Management Consultant. Business acumen related to building materials, within the multifamily, single family and commercial real estate sectors. With 17+ years specializing in renovation and construction. Adept at cultivating strong relationships among residents, employees and families. Dedicated to employee retention while creating a positive culture.

Skills
  • Highly experienced individual in this profession with knowledge of property market trends across the nation
  • Ability to lead a large team with efficient leadership and motivation
  • Calm and confident individual with an ability to work with a positive approach under the most competitive and stressful conditions
  • Skilled in using a wide range of computer applications as well as other digital tools used in modern business organizations
  • Report writing
  • Maintenance & Repair
  • Creates a positive work culture specializing in employee retention.
  • Extensive knowledge of customer service, accounting, human relations and management
  • Portfolio Management
  • Possess extensive working knowledge of Microsoft Word, Microsoft Excel, all Social Media Platforms, Yieldstar, LSR, YARDI, Enrtata, OneSite and more.
  • Investment advising
  • Excellent work ethic
Work History
01/2022 to Current Regional Pro Sales Manager Apple Inc. | Montgomery, AL,
  • Achieved regional sales objectives by developing successful strategies and servicing accounts to strengthen business relationships.
  • Increased sales in portfolio by 470%
  • #1 Pro Salesman companywide 28+ weeks in a row
  • Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
  • Finalized sales contracts with high-value customers.
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
01/2020 to Current Asset Manager George Mason University | Fairfax, VA,
  • Manage a portfolio of 26 assets with wide range of tenants from Student Housing to Multifamily.
  • Consultant with 3+ Asset Management companies throughout the country
  • Worked directly with Universities and Student housing as a concierge
  • Delivered contracts of 50 to 250 guaranteed leases on a consulting basis per asset
  • Managed any development performed on assets
  • Manage the marketing and communication strategy
  • Set KPI's and management strategies
  • Maintained performance of assets and make sure all processes are in place
  • Prepared investment strategies to potential investors, tailoring services to fit needs
  • Applied investment knowledge to constantly upgrade investment portfolio content.
  • Oversaw more than $150,000,000.00 in total assets with consistently high returns and client satisfaction
11/2017 to 12/2019 Community Director Merck Kgaa | Charlotte, NC,
  • Responsible for overseeing of 414 units.
  • Increased occupancy from 87.6% to 97.9%.
  • Developed and implemented unique and engaging activities for residents
  • Decreased avg. Turnover time from 16 days to 4 days.
  • Oversaw facilities maintenance and repairs to improve resident quality of life
  • Responsible for interior renovation scheduling of entire property.
  • Created and developed new and unique sales strategies in an oversaturated market.
  • Designed effective Daily Task Lists for entire staff.
  • Handled 3-day notices, lockouts and evictions.
  • Managed rent collection process.
  • Supervised leasing and maintenance team of 9 members.
  • Responsible for handling budgets and accounts of property.
06/2015 to 11/2017 Property Manager Envision Healthcare | Salem, VA,
  • Raised EGI from $189,317 to $213,875 in 5 months.
  • Increased rates an average of 18.5% for new leases, 9.5% for renewal leases.
  • Improved miscellaneous income by 7.2%, increased NOI by 13%.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
  • Responsible for scheduling and managing the renovation of 380 Units.
  • Reduced spending by 7% via negotiation of services and tighter spending control.
  • Maintained bad debt under 1.0% and aged delinquency under 0.5%.
  • Increased traffic on social media reviewing sites by 25%.
  • Responsible for billing and receiving of all contractors.
  • Handled 3-day notices, rental evictions.
  • Supervised leasing and maintenance staff of 8 employees.
  • Responsible for handling budgets and accounts of the Property.
05/2005 to 06/2015 Regional Manager Company Name | City, State,
  • Developed and implemented clear policies and procedures covering 6 locations spread across California and Texas
  • Penetrated new markets by investigating competitor products, services and trends.
  • Mentored and guided 6 Property Managers on proper processes and methodologies.
  • Reduced financial discrepancies by managing P&L to remain under budget with on-time project completion.
  • Directed the day-to-day operations to include maximizing occupancy rates and profit performance for six communities composed of 1,380 units and 33 employees.
  • Responsible for the hiring and training of Property Managers and their staff.
  • Managed new construction.
  • Developed and executed plan for 2 lease-ups.
  • Responsible for handling budgets and accounts of the organization.
  • Oversaw all administrative and recordkeeping functions
Education
Expected in 05/2003 Associate of Arts | Real Estate Principles California Career College, Manteca, CA, GPA:
Affiliations

Property of the Year 2005, 2008, 2015, 2017, 2019

Property Manager of the Year 2005, 2009, 2015

Languages
English:
Native or Bilingual
Negotiated:
Spanish:
Professional Working
Negotiated:

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Resume Overview

School Attended

  • California Career College

Job Titles Held:

  • Regional Pro Sales Manager
  • Asset Manager
  • Community Director
  • Property Manager
  • Regional Manager

Degrees

  • Associate of Arts

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