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Assessments Division Manager Resume Example

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ASSESSMENTS DIVISION MANAGER
Professional Summary

Conscientious and compassionate Asset and Human Resources professional with a drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.

Accomplishments
  • 2019 Air Force Achievement Medal; awarded for outstanding service on Buckley AFB provided over $50M in operational development and asset risk avoidance.
  • 2019 Lance P. Sijan Essay Contest Winner; winning essay based on strategic space operations, space defense, and tactical space offensive strategies.
  • 2018 Airmen Leadership School Graduate; 2 month course on leadership, management, and resiliency.
Skills
  • Conflict Resolution
  • Training And Development
  • Company Organization
  • Equal Opportunities Facilitation
  • WorkForce Improvements
  • Interpersonal Communications
Work History
October 2019-CurrentAssessments Division Manager | Department Of Defense | Seal Beach , CA
  • Space Delta (DEL) 2 leader for assessment and management division; which defines/integrates higher headquarters (HHQ) instruction into delta-level policies/guidance for 11 units
  • Manages 8-member Self-Assessment Program (SAPM) that enforces HHQ requirements, steers corrective action plans (CAPs), and certifies compliance across 33 additional duties
  • 21 Operations Group (OG) SAPM for 8 squadrons and 48 wing and commander inspection programs
  • Established clear and consistent policies and procedures.
  • Supervises Wing Inspection Team (WIT) inspections and Self Assessment Verifications for Space DEL 2units by coordinating, planning, and execution of delta, garrison, and HHQ expectations
  • Subject matter expert (SME) for USAF Major Graded Areas (MGAs) that are vital to WIT member operational advancements and readiness for 3 areas and 8 squadrons and commanders
  • Analysis for delta operational discrepancies, cultivating and reporting deficiency data to senior leaders to initiate CAPs and further operational decision making processes
  • Manager for 99-member evaluation program by coordinating quarterly courses and instructing 7 mission related lessons for multiple members
  • Lead manager and point-of-contact for DEL 2's first foreign distinguished visitor tour; showcased DEL 2's allied appearance, helping usher mission expansion to two new foreign countries
September 2018-October 2019Noncommissioned Officer In-Charge, Scheduling | United States Air Force | City , STATE
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 14-member management team with related direct reports.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Planned and resourced personnel and logistics for 13 operational component exercises resulting in 5 entry-level scheduling personnel trained to act quickly in critical roles.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, processes, employee knowledge and vacations.
  • Boosted group production 65% by devising and deploying improved strategical approach.
  • Prepared and managed work schedules, vacation and sick time accurately on monthly basis.
  • Reported office morale, workload, and employee satisfaction to senior leadership on weekly basis.
September 2016-October 2018Scheduling Assistant | United States Air Force | City , STATE
  • Established collection capability of critical state-of-health information supporting Space-Based Infrared System (SBIRS) satellite constellation.
  • Guaranteed deconfliction for AF Satellite Control Network (AFSCN) and dedicated ground sites to maintain operational capabilities.
  • Scheduled all daily command and control supports, to include payload calibrations, eclipse commanding, and special maneuvers, with USAF allied partners.
  • Synchronized technical intelligence tasking and satellite maintenance to minimize negative impacts to missile warning system.
  • Developed crew instruction file which alerted 204 members of 5 necessary antenna realignments that ensured no degradation during critical maintenance.
September 2014-October 2016Ground System Operator | United States Air Force | City , STATE
  • Performed ground communication system configurations to optimize SBIRS operations.
  • Processed Infrared (IR) information flow that ensures valid battlespace characterization for 130 thousand warfighters.
  • Conducted satellite information in support of state-of-health for $3.2B Defense Support Program (DSP)
  • Executed software and hardware configurations on SBIRS and AFSCN equipment.
Education
September 2020Bachelor of Arts: PsychologyAshford University, City, State
  • Graduated with 3.47 GPA
  • Dean's List all semesters between 2017 - 2019
  • Coursework in social psychology, industrial/organizational psychology and interpersonal communications
September 2020Associate of Applied Science: Air And Space TechnologyCommunity College Of The Air Force, City, State
Affiliations
  • American Red Cross Volunteer - Disaster relief
  • Medical Reserve Corps, El Paso County, Volunteer - Disaster relief
Certifications
  • Certified CPR/AED, American Red Cross - Sept 2020 - 2022
Volunteering
  • USAF First Sergeant Association, Operation Warm Hearts - Donation based volunteering, gathering money to help Airmen and their families in difficult financial situations
  • Care and Share Food Bank (Colorado Springs, CO) - Inspecting/sorting/packing food for distribution, bulk food processing, off-loading and sorting food at the receiving dock, and/or refrigerator sorting and packing.
  • Pikes Peak United Way - Distribution of food to families in need, helped 2,175 families in one distribution event.
  • Ronald McDonald House - Helped maintain housing for sick children and their families.
  • Food Bank of the Rockies (Denver, CO) - Inspecting/sorting/packing food for distribution, bulk food processing, off-loading and sorting food at the receiving dock, and/or refrigerator sorting and packing.
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Resume Overview

School Attended

  • Ashford University
  • Community College Of The Air Force

Job Titles Held:

  • Assessments Division Manager
  • Noncommissioned Officer In-Charge, Scheduling
  • Scheduling Assistant
  • Ground System Operator

Degrees

  • Bachelor of Arts : Psychology
    Associate of Applied Science : Air And Space Technology

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