Assessments Division Manager Resume Example
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ASSESSMENTS DIVISION MANAGER
Professional Summary
Conscientious and compassionate Asset and Human Resources professional with a drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.
Accomplishments
- 2019 Air Force Achievement Medal; awarded for outstanding service on Buckley AFB provided over $50M in operational development and asset risk avoidance.
- 2019 Lance P. Sijan Essay Contest Winner; winning essay based on strategic space operations, space defense, and tactical space offensive strategies.
- 2018 Airmen Leadership School Graduate; 2 month course on leadership, management, and resiliency.
Skills
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Work History
October 2019-CurrentAssessments Division Manager | Department Of Defense | Seal Beach , CA
- Space Delta (DEL) 2 leader for assessment and management division; which defines/integrates higher headquarters (HHQ) instruction into delta-level policies/guidance for 11 units
- Manages 8-member Self-Assessment Program (SAPM) that enforces HHQ requirements, steers corrective action plans (CAPs), and certifies compliance across 33 additional duties
- 21 Operations Group (OG) SAPM for 8 squadrons and 48 wing and commander inspection programs
- Established clear and consistent policies and procedures.
- Supervises Wing Inspection Team (WIT) inspections and Self Assessment Verifications for Space DEL 2units by coordinating, planning, and execution of delta, garrison, and HHQ expectations
- Subject matter expert (SME) for USAF Major Graded Areas (MGAs) that are vital to WIT member operational advancements and readiness for 3 areas and 8 squadrons and commanders
- Analysis for delta operational discrepancies, cultivating and reporting deficiency data to senior leaders to initiate CAPs and further operational decision making processes
- Manager for 99-member evaluation program by coordinating quarterly courses and instructing 7 mission related lessons for multiple members
- Lead manager and point-of-contact for DEL 2's first foreign distinguished visitor tour; showcased DEL 2's allied appearance, helping usher mission expansion to two new foreign countries
September 2018-October 2019Noncommissioned Officer In-Charge, Scheduling | United States Air Force | City , STATE
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 14-member management team with related direct reports.
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Planned and resourced personnel and logistics for 13 operational component exercises resulting in 5 entry-level scheduling personnel trained to act quickly in critical roles.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, processes, employee knowledge and vacations.
- Boosted group production 65% by devising and deploying improved strategical approach.
- Prepared and managed work schedules, vacation and sick time accurately on monthly basis.
- Reported office morale, workload, and employee satisfaction to senior leadership on weekly basis.
September 2016-October 2018Scheduling Assistant | United States Air Force | City , STATE
- Established collection capability of critical state-of-health information supporting Space-Based Infrared System (SBIRS) satellite constellation.
- Guaranteed deconfliction for AF Satellite Control Network (AFSCN) and dedicated ground sites to maintain operational capabilities.
- Scheduled all daily command and control supports, to include payload calibrations, eclipse commanding, and special maneuvers, with USAF allied partners.
- Synchronized technical intelligence tasking and satellite maintenance to minimize negative impacts to missile warning system.
- Developed crew instruction file which alerted 204 members of 5 necessary antenna realignments that ensured no degradation during critical maintenance.
September 2014-October 2016Ground System Operator | United States Air Force | City , STATE
- Performed ground communication system configurations to optimize SBIRS operations.
- Processed Infrared (IR) information flow that ensures valid battlespace characterization for 130 thousand warfighters.
- Conducted satellite information in support of state-of-health for $3.2B Defense Support Program (DSP)
- Executed software and hardware configurations on SBIRS and AFSCN equipment.
Education
September 2020Bachelor of Arts: PsychologyAshford University, City, State
- Graduated with 3.47 GPA
- Dean's List all semesters between 2017 - 2019
- Coursework in social psychology, industrial/organizational psychology and interpersonal communications
September 2020Associate of Applied Science: Air And Space TechnologyCommunity College Of The Air Force, City, State
Affiliations
- American Red Cross Volunteer - Disaster relief
- Medical Reserve Corps, El Paso County, Volunteer - Disaster relief
Certifications
- Certified CPR/AED, American Red Cross - Sept 2020 - 2022
Volunteering
- USAF First Sergeant Association, Operation Warm Hearts - Donation based volunteering, gathering money to help Airmen and their families in difficult financial situations
- Care and Share Food Bank (Colorado Springs, CO) - Inspecting/sorting/packing food for distribution, bulk food processing, off-loading and sorting food at the receiving dock, and/or refrigerator sorting and packing.
- Pikes Peak United Way - Distribution of food to families in need, helped 2,175 families in one distribution event.
- Ronald McDonald House - Helped maintain housing for sick children and their families.
- Food Bank of the Rockies (Denver, CO) - Inspecting/sorting/packing food for distribution, bulk food processing, off-loading and sorting food at the receiving dock, and/or refrigerator sorting and packing.
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Resume Overview
School Attended
- Ashford University
- Community College Of The Air Force
Job Titles Held:
- Assessments Division Manager
- Noncommissioned Officer In-Charge, Scheduling
- Scheduling Assistant
- Ground System Operator
Degrees
- Bachelor of Arts : Psychology
Associate of Applied Science : Air And Space Technology
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