ASA - Business Analyst Resume Example
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ASA - BUSINESS ANALYST
Professional Summary
Work History
Firstservice Residential - ASA - Business AnalystLong Beach , CA02/2015 - Current
- Orchestrated productive workflow for processing request for protected information;
Orchestrated productive workflow for processing request for protected information;
Periodically mapped process activities to identify options that rectify operational inefficiencies/stagnant workflow;
Served and support to analysts
Drafted HIPAA procedures and Authorization form that support business processes;
Collaborated with Medicaid management to develop and implement project elicitation plan;
Reviewed 1000 records per year and authorized release of protected information respond to development requests
Documented business workflows and developed requirements for functional improvements and enhancements
Improved employee engagement by conducting training classes, holding personal meetings and leading special projects;
Executed system configurations based on specific HIPAA business requirements.
Identified areas of applications in need of software updates, system changes, or functionality changes to ensure electronic filing of all possibilities;
Documented process flows and developed requirements for - Worked with engineering department to launch automated solutions for electronic filing eligibility transactions, leading to 90% decrease in physical storage of files.
- Created and executed , including new system introductions and existing product development.
- Met end-user goals by supporting strategic planning initiatives for processing applications.
- Performed root cause analysis of protected data to develop counter-strategy and improve efficiency of workflow.
- Worked with cross-functional resources to implement direct marketing programs to increase customer base.
- Pinpointed inefficiencies in business processes and recommended improved policies.
- Reconciled and reported record discrepancies to prepare for monthly database maintenance; mass document table.
- Determined current and deferred tax provisions in accordance with FAS 109 for publicly-traded clients through careful calculations and close study of tax code.
- Identified and analyzed business strategy implications for growing companies to increase longevity.
- Conducted root cause analyses to formulate countermeasures to business missteps and improve operations.
Charter Spectrum - Project ManagerDuluth , MN06/2011 - 04/2015
- Automated office operations by managing correspondence, records, and data communications;
- Provided continuous project monitoring, tracking, and management;
Prepared and submitted weekly progressing reports;
Aided senior leadership during Executive decision-making process by delivering weekly compliance;
Forecasted, scheduled, and monitored project time-lines and performance;
Trained and mentored team members to ensure adherence to regulations;
Recruited and hired top-level talent for various job positions;
Established and cultivated external professional working relationships;
Conducted project meetings to increase communication and strengthen external links;
Defined project plans and managed workflow to meet deadlines on or before schedule;
Aligned project specifications, programs, and phase deliverables across 50 teams members and external parties to ensure conformance with user needs and client requirements;
Spearheaded smooth transition of projects from pre-development to design and construction phases by implementing processes and overseeing milestones
Iheartmedia, Inc. - Senior Business AnalystNorth Canton , OH06/2008 - 06/2011
- Derived business rules from project objectives to deliver software specifications for usability and functionality;
Mapped current business practices and processes to offered recommendations for improvement;
Created workflow diagrams and Gantt charts to demonstrate methods and time-line;
Assessed impact of business processes on users and stakeholders to evaluate potential areas for improvement;
Analyzed operations, data, and system to identify discrepancies for troubleshooting and corrective action;
Collaborated with Medicaid department heads regarding project details;
Orchestrated smooth and effective flow of protected information;
Reviewed 1000 records and supporting documents to approve release of secure information requests;
Researched and resolved issues regarding integrity of mass databases;
Applied problem-solving skills to analyze and resolve issues impacting business operations
Ms. - Business AnalystCity , STATE12/2002 - 06/2008
- Improved Indexing system by adding new features;
Tracked feedback and researched resolutions for common concerns;
Collected, defined and analyzed business requirements;
Helped deploy system enhancements to improve operations;
Delivered in-depth training for 50 sessions imparting knowledge of best practices for protecting data and minimizing errors;
Gathered, reviewed and reported on findings;
Boosted information sharing by enhancing interfaces between computer systems;
Consolidated business rules for system enhancements;
Created and maintained standard operating procedures governing system functions and features;
Assessed business needs and problem areas to develop solution;
Monitored tasks of employees to assess information processing and performance to gauge business functions and inefficiencies;
Designed flowcharts and diagrams to describe and layout logical operational steps;
Skills
Business process mapping
Business Requirements analysis
Data collection and analysis
Business planning
- Needs assessments
- Workflow analysis
- Business requirements matrixes
- Project Management
- Staff training and development
- Business systems analysis
- Forecasting and planning
- User Acceptance Testing
- Requirements gathering
Education
02/2019University of PhoenixCity, StateMaster of Science: Information Technology
- Continuing education/scheduled testing in:
- Project Management Certification
- Business Analysis Certification
- Member of Project Management Institute
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Resume Overview
School Attended
- University of Phoenix
Job Titles Held:
- ASA - Business Analyst
- Project Manager
- Senior Business Analyst
- Business Analyst
Degrees
- Master of Science : Information Technology
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