Arkansas Workforce Center Career Advisor Resume Example
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ARKANSAS WORKFORCE CENTER CAREER ADVISOR
Summary
I am honest, reliable, committed and motivated to succeed within any task at hand. I thrive both under pressure, and at a steady pace. I have exceptional customer service, case management, organizational, and decision making skills. My strong work ethic, professional demeanor, and great initiative allow me to continue to motivate myself to achieve and overcome obstacles as they come. I am driven, and love using my degree to ensure that I have all the skills necessary to provide the public with rewarding services.
Skills
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Experience
08/2019 - CurrentArkansas Workforce Center Career Advisor3M Companies | Fresno , CA
- Project Management/Project Set Up
- HRSA Primary Care Project Knowledge
- Worked with the Arkansas Workforce Center to co-enroll participants.
- Worked with local Juvenile Facility to enroll participants into training programs.
- Managed 30 plus cases ongoing.
- Managed students academic progress, mental health and sociability through ongoing individual assessments.
- Worked collectively with education professionals to deliver in-school counseling support for identified students.
- Counseled students in career planning, job placement, and academic goals.
- Encouraged students in educational and career planning workshops with peers.
- Followed-up with outside mental health service providers to coordinate in-school support.
- Set up recruitment events such as job fairs and speaking at school functions that were targeted towards Seniors.
- Stayed in compliant with AJL ( Arkansas Job Link) throughout enrollments and updating information.
- Manage monthly/Weekly case notes on clients to monitor their progress, and provide services.
- Coordinate with the state to enroll and provide benefits to TANF/LWA participants that were receiving less than $100 within unemployment benefits.
- Developed career and education plans based on individual needs of each client.
06/2019 - 08/2019Patient Support SpecialistCox Enterprises | West Palm Beach , FL
- Solved diverse routine and complex problems in an independent manner
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other clinical departments
- Reviewed flagged items daily and resolved issues in accurate and efficient manner
- Generated detailed reports outlining billing, flagged items and other important data
- Reached out to patients once insurance was billed in order to obtain payments due
- Worked within an environment with limited to no supervision
- Helped enroll patients in insurance plans and/or set them up with payment plans.
09/2015 - 05/2019Processor/Safety Compliance OfficerDillard's | City , STATE
- Delivered an exceptional level of service to each customer by processing their returns and returning money to their banking or Dillard's credit account.
- Acted as head of safety board for a department of 25+ people monthly and hosted meetings to find more efficient ways on creating and maintaining a safe work environment.
- Checked paperwork of the returned items, recorded data for returned items, thoroughly checked all items being returned, and processed charge-backs to the stores were items were missing
- Interacted professionally with customers via E-mail
- Trained new hires, which improved overall productivity and efficiency
- Maintained a clean working area throughout the day, and cleaned at the end of each shift.
- Established relationships with all stakeholders, including management, local leaders and community members through active listening, positive engagement and hard working
- Worked in other Departments through busy seasons, and when help was needed.
09/2014 - 04/2015Auto TechnicianWal-Mart | City , STATE
- Assisted with project and site-related objectives, including acquisition, operating financing, financial controls, systems integration, and audits
- Continually cleaned work areas and equipment
- Promptly worked on customer vehicles in a timely manner
- Provided excellent customer service skills to customers, and assisted them in finding appropriate parts for their vehicles
- Processed payments for customers
Education and Training
2019Bachelor of Science: Public Health (Health and Wellness)
American Public University System | City, State
American Public University System | City, State
Completed coursework in
- Leadership & Motivation
- Health Care Administration, Interpersonal Communications, Human Relations Communications
- Mental Health
- Ethics
- Sociology, Sociology of health and illness
- Psychology, Sports Psychology
- Health Services
- Chemistry, Computer Science
- Health Economics and Finance
- Moral issues in healthcare
- Quarantine
- Epidemiology
- Emergency Planning
- Psychology of Addiction and Substance Abuse
- Psychopathology
- Nutrition, Food and Culture
- Exercise Physiology
Expected in 11/2024Bachelor of Science: Psychology (Family Development)
American Public University System | City, State
American Public University System | City, State
Accomplishments
Community work and Involvement
- Currently the Co County lead (Desha County) for Southeast Arkansas Involvement in ACT Work Ready Communities Initiative.
- Took on a lead role in putting together bake sales and arts and crafts camps throughout Naval Base in Norfolk, VA for military families
- Worked with troubled youth throughout the Military base in Norfolk, VA and Virginia Beach, VA, and became apart of a mentoring program for troubled youth throughout the area.
- Volunteered at different nursing homes, and did craft activities with the Elderly, and with adults at CB King adult Center
- Currently volunteering at CB King Adult Center in Arkansas City, AR for programs, and one on one job readiness counseling sessions with the adults currently enrolled within the facility.
Experience in project management
Highly detailed with great communication skills and effect in a team environment
Experience with the reporting and operating requirements of primary care programs funded by HRSA preferred
Certifications
CNA (Certified Nursing Assistant) licensed since 2015
Completion of Phlebotomy course & clinicals.
First Aid/CPR Certified.
Certificate of Completion for ACT Work Ready Communities on 04/01/2021
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Resume Overview
School Attended
- American Public University System
Job Titles Held:
- Arkansas Workforce Center Career Advisor
- Patient Support Specialist
- Processor/Safety Compliance Officer
- Auto Technician
Degrees
- 2019 Bachelor of Science : Public Health (Health and Wellness)
Expected in 11/2024 Bachelor of Science : Psychology (Family Development)
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