LiveCareer-Resume

area supervisor resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 4 years in the field. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Accomplishments


  • Supervised team of 10 staff members.
  • Employee of the month twice
Skills
  • Continuous Improvements
  • Cost Containment
  • Equipment Efficiency
  • Loss Prevention Goals Monitoring
  • Constructive Feedback
  • Documentation Skills
  • Directing Workers
  • Job Assignments
  • Flexible Work Schedule
  • Adaptable to Changing Demands
  • Manage Employees
  • Salesfloor expertise
  • Documentation skills
  • Self-Motivated
Work History
Area Supervisor, 04/2017 to 01/2023
Sonic Drive-InAnna, TX, Hickory, NC
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Tracked hours and prepared associated reports.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Determined performance benchmarks and completed ongoing evaluation of employee work.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Processed trucks
  • Directed daily workflow of 10-strong team in stock room.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by 98%.
  • Recruited, hired and trained over 10 new team members in 1 year.
  • Returned change and currency and processed debit and credit card payments with 110% accuracy rate.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Directed daily workflow of [5]-strong team on sales floor
Sales Associate, 04/2017 to 01/2023
Ascena Retail GroupVirginia Beach, VA, Hickory, NC
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with over 20 customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Prepared large cash deposits with zero discrepancies.
  • Educated associates on market trends and stayed up-to-date on forecasts.
Sales Associate, 03/2015 to 03/2016
Ascena Retail GroupJacksonville, FL, Hickory, NC
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped over 50 customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by10% by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Loaded and unloaded merchandise using ladder and pallet jack.
Education
Bachelor of Science: Health And Exercise Science, Expected in 05/2015
Lenoir-Rhyne University - Hickory, NC
GPA:
High School Diploma: , Expected in 05/2011
St. Stephens High School - Hickory,NC,
GPA:

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Resume Overview

School Attended

  • Lenoir-Rhyne University
  • St. Stephens High School

Job Titles Held:

  • Area Supervisor
  • Sales Associate
  • Sales Associate

Degrees

  • Bachelor of Science
  • High School Diploma

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