Area Supervisor Resume Example Dd's Discounts

AREA SUPERVISOR

Professional Summary

Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 10 years in the field.

Skills

Continuous improvements
Supply chain distribution
Customer Service expertise
Program Management
Documentation skills
Risk Management
Team Leadership
Project planning

Process and procedure development
Developing brand messaging
Marketing strategy
Strategic Selling
Problem Resolution
Communications
Organization
Customer Service

Work History

08/2019 to 12/2019Area SupervisorDd's Discounts | Dallas, TX

Planned sequence of operations and established schedule.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Processed orders and issued documentation.
Determined performance benchmarks and completed ongoing evaluation of employee work.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Tracked hours and inventory usage, and prepared associated reports.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Kept orderly and accurate accounting records by monitoring sales documentation.

03/2016 to 07/2019Overnight ManagerWalgreens | Carrollton, TX

Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy policies.
Processed over 60 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Led team of 5 in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Trained team members in successful strategies to meet operational and sales targets.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Completed daily paperwork and computer entry of sales data as established by management.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Worked with various departments to align branding with corporate standards and strategies.

11/2011 to 01/2016Front End ManagerHarbor Freight Tools | Carrollton, TX

Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
Evaluated employee performance and made recommendations for improvements.
Motivated employees to perform at peak productivity with morale-boosting programs.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Maintained strong customer relations and effective customer service standards.
Recorded financial transactions and performed account reconciliations.
Managed shelf inventory and customer-focused loss prevention strategies.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Worked with security staff and law enforcement on shoplifting and vandalism response.
Oversaw cash flow of store, including cashier operations, bookkeeping and security.
Supervised and guided new employees on daily task and cash control and responded quickly to questions, which improved understanding of job responsibilities.

Education

10/2010Certification | Medical Office AssistanceRichland College, Dallas, TX

Continuing education in Medical Office
Coursework in command Spanish, medical emergancies , workplace communications, business math, medical terminology, and computers in healthcare.
Received Medical Office Certification.

08/2009GEDRichland College, Dallas, TX

Resume Overview

Companies Worked For:

Dd's Discounts
Walgreens
Harbor Freight Tools

School Attended

Richland College

Job Titles Held:

Area Supervisor
Overnight Manager
Front End Manager

Degrees

10/2010 Certification | Medical Office Assistance
08/2009 GED

Area Supervisor Resume Example

Resume Score: 80%

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