Area Supervisor Resume Example Servicemaster Clean

AREA SUPERVISOR

Professional Summary

Experienced leader knowledgeable about Retail practices and Regulatory requirements. Directs and motivates employees to accomplish challenging performance and quality objectives. Successful at keeping costs low and employee job satisfaction high while promoting safety and compliance. Maintained inventory and reconciled variances by conducting 2 years physical counts.Maintained inventory and reconcile variances by conducting physical counts. Used Software to document inventory transactions, reports and daily queries. Client-engaged professional with energetic personality, willing to learn in any area of the workplace.

Skills

Cost Containment
Continuous Improvements
Team Leadership
Scheduling
Sales
Inventory Control
Staff Management
Cash Handling

Employee Training
Performance Appraisals
Store Operations
Quality Management
Product Knowledge
Customer Complaint Resolution
Product Sales

Work History

Area Supervisor, 08/2018 to 01/2021
Servicemaster Clean – Defiance , OH

Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Planned sequence of operations and established schedule.
Collaborated with internal teams to streamline operations across materials handling, production and shipping.
Directed daily workflow of 10-strong team in retail.
Revitalize area operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Processed orders and issued documentation.
Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Initiated task schedule to cashier associates based upon individual strengths and familiarity with salesfloor,stock room and dressing room.
Researched issues to obtain appropriate answers to customer inquiries.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Assisted customers by answering questions and fulfilling requests.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Trained newly associate hires in upselling techniques cashier and salesfloror, bolstering job expertise within the departments reqirements.
Trained team members in successful strategies to meet operational and sales targets.
Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and customer service talents.

Stock Associate, 01/2015 to 12/2018
Goat – Los Angeles , CA

Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Blocked and faced products on displays and shelves in accordance with company policy.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Conducted periodic inventory inspections and reported out-of-stock items.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Scanned shelves and product cases to locate expired, outdated and spoiled items.
Used [Software] to record received, counted and stored stock items.
Regularly used industry-standard inventory software such as [Software].
Maintained fitness in order to move merchandise efficiently and safely.
Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Managed inventory storage in clean and organized fashion.
Completed physical inventory counts each month.
Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
Managed timely and effective replacement of damaged or missing products.
Answered customer questions and provided detailed product information.
Checked and pulled defective or expired products from shelves.
Stayed current on available products, store promotions and customer service policies to better shoppers.

Medical Assistant Receptionist, 01/2007 to 01/2015
Mclaren Health Care – Okemos , MI

Used computer programs and registration systems to schedule patients for routine and complex procedures.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Completed clerical duties and tasks for clinic administration.
Adeptly managed multi-line phone system and pleasantly greeted all patients.
Completed and filed financial documentation for accounting purposes.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Checked patient data including insurance, demographic and health history to keep information current.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Promptly answered multi-line phone system and greeted callers enthusiastically.
Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing [Task].
Scheduled appointments for doctor visits and procedures using desktop calendar software.
Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
Enhanced office efficiency by handling [Number]+ callers per day.
Scheduled, rescheduled and handled cancelled appointments for patients.
Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
Responded to correspondence from insurance companies to verify patient's coverage.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Organized paperwork such as charts and reports for office and patient needs.
Disseminated sensitive patient information in [Number] languages and coordinated with translators to provide service to individuals from diverse backgrounds.

Education

High School Diploma: 06/1984
East Detroit High School - City, State

Resume Overview

School Attended

East Detroit High School

Job Titles Held:

Area Supervisor
Stock Associate
Medical Assistant Receptionist

Degrees

High School Diploma : 06/1984

Area Supervisor Resume Example

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