Area Supervisor resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Website, Portfolio, Profiles
Professional Summary

Industrious Quality Engineer offering 7 years of positive experience in related roles. Well-versed in devising quality improvement strategies and evaluating current processes. Certified in Lean Leader and pursuing Six Sigma Green Belt. Assertive professional possessing outstanding people management, interpersonal and organizational skills.

  • Quality Improvement Plans
  • Process Change Documentation
  • Non-Conforming Materials Process
  • Non-Conforming Material Reports
  • Inspection Methods
  • Data Analysis
  • Root Cause Analysis
  • Process Optimization
  • Internal Auditing
  • Quality Management
  • Continuous Improvement
  • Product development
  • Schematics understanding
  • Electrical engineering
  • Production understanding
  • Materials review
  • ISO 9000 standards
  • Employee supervision
  • Staff training and development
  • Quality control tests
  • Analytical skills
Work History
07/2019 to Current
Area Supervisor State Of Massachusetts South Yarmouth, MA,
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Analyzed and identified equipment failure root causes and initiated corrective actions.
  • Developed and implemented employee incentive programs to promote top performance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Supervised 10 employees, including scheduling, training and performance monitoring.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime to 5%.
  • Reviewed and studied schematic diagrams to properly plan and process assignments.
  • Verified proper analysis and troubleshooting of electrical, hydraulic, PLC and pneumatic systems.
06/2017 to 07/2019
Area Supervisor State Of Massachusetts Southampton, MA,
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Determined performance benchmarks and completed ongoing evaluation of employee work.
  • Collaborated with internal teams to streamline operations across materials handling, production and quality assurance.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Tracked hours and inventory usage, and prepared associated reports.
  • Planned sequence of operations and established schedule.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Trained team members in successful strategies to meet operational targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
10/2013 to 06/2017
Lead Quality Assurance Specialist American Homes 4 Rent Meridian, ID,
  • Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Routinely tested products to align specification levels with best practices and quality standards.
  • Collaborated with management to provide training on improved processes and assist with creation and maintenance of quality training.
  • Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.
  • Kept inspection journals and daily summary logs as required.
  • Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
  • Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
  • Developed monthly, end-of-quarter and other statistical reports, including analysis for leadership team and for quality improvement program outcomes studies.
  • Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Monitored product standards and quality-control programs.
  • Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.
Expected in
Bachelor of Science: Industrial Engineering
Universidad Del Valle De Mexico - Hermosillo, Sonora, Mexico,
Expected in
Associate of Science: Electronics Technology
Instituto Technologico De Hermosillo - Hermosillo, Sonora, Mexico,
Native or Bilingual
  • Certified Lean Leader

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Resume Overview

School Attended

  • Universidad Del Valle De Mexico
  • Instituto Technologico De Hermosillo

Job Titles Held:

  • Area Supervisor
  • Area Supervisor
  • Lead Quality Assurance Specialist


  • Bachelor of Science
  • Associate of Science

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