Area Supervisor Resume Example State Of Massachusetts

AREA SUPERVISOR

Summary

Communicative [Job Title] ready to bring [Area of expertise] and [Area of expertise] talents to new position in [Location] area. Successful at overseeing stock inventories and motivating employees through [Action] and [Action]. Experienced in directly supervising [Number] employees located in [Number] different facilities.

Skills

Cost reduction
Project management
Critical thinking
Team management
Teambuilding
Background in customer service.
Cash management
Payment processing

Merchandise restocking
Bank deposits
Cash drawer balancing
Customer assistance
Cash register operation
Maintaining safe environments
Early childhood education

Experience

State Of Massachusetts | Webster , MAArea Supervisor06/2020 - 01/2021

Established area team schedule and planned production.
Prepared reports based on documented inventory use and labor hours.
Monitored employee work and determined benchmarks for performance indicators.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Secured company assets by verifying and auditing outbound shipments and returns.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Delegated tasks to employees based upon individual strengths and experience in both the stockroom and the sales floor.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Hired, trained, supervised and motivated team of 36 retail professionals to provide knowledgeable and fast service to every guest.

Bi-Mart Corporation | Portland , ORAssistant Manager09/2014 - 10/2020

Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Oversaw team development according to industry service standards to further customer loyalty.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enhanced sales by implementing merchandising and promotional improvements.
Completed inventory audits to identify losses and project demand.
Enforced company policies and procedures to strengthen operational standards across departments.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Delegated daily tasks to team members to optimize group productivity.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Otg | Queens , NYCashier Team Lead01/2011 - 04/2014

Complied with cash handling procedures to meet regional cashier variance policy.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Assisted with purchases, locating items and signing up for rewards programs.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Greeted customers promptly and responded to questions.
Helped customers find specific products, answered questions and offered product advice.
Kept store operations efficient and tasks current by carrying out daily store opening, closing and shift change actions in full.
Helped customers find store locations and complete purchases.
Counted and balanced cashier drawers.
Monitored exits for security issues.
Maintained work area in clean and neat manner.
Managed cashier shifts and breaks.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.

Petco | Coon Rapids , MNCashier04/2008 - 08/2010

Assisted with purchases, locating items and signing up for rewards programs.
Properly verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Operated cash register, collected payments and provided accurate change.
Welcomed customers, offering assistance to help find necessary store items.
Helped customers find specific products, answered questions and offered product advice.
Scanned customer purchases, supporting transactions to streamline sales process.

Education and Training

Kaplan College | City, StateSome College (No Degree) in Dental Assisting

Accomplishments

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Resume Overview

School Attended

Kaplan College

Job Titles Held:

Area Supervisor
Assistant Manager
Cashier Team Lead
Cashier

Degrees

Some College (No Degree) in Dental Assisting

Area Supervisor Resume Example

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