I look to make, not only, the work place a great place, but I look to give customers what they want, or close to that. I do my best to perform to the workplace's standards and abide by the guidelines and (safety) regulations. I'm a quick learner and study, plus I also look to learn as much as possible on the job to help the workplace be and stay as efficient as possible.
Skills
Materials distribution
Safety compliance
Ticket sales
Customer assistance
Excellent work ethic
Multitasking abilities
Good listening skills
Cultural awareness
Critical thinking
Detail-oriented
Customer Service
Teambuilding
Education
Seaside High SchoolSeaside, ORExpected in 06/2018 – –High School Diploma: - GPA:
Work History
The Cliffs Resort - Arcade Cashier Pismo Beach, CA, 02/2017 - 12/2020
Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
Assisted with ticket redemption and provided prize selection to customers.
Memorized games and rules to facilitate positive entertainment experience.
Reported game malfunction to maintenance department for resolution to decrease machine downtime.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Operated rides and attractions according to written guidelines to reduce injuries.
Cleaned rides and attractions to reduce spread of germs and bacteria.
The Cliffs Resort - Restaurant Busser Pismo Beach, CA, 06/2020 - 10/2020
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Worked well in diverse team settings by partnering with others to complete tasks.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Worked well in diverse team settings by partnering with others to complete tasks.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Monitored dining room inventory and replenished as necessary.
Assisted wait staff with timely food delivery and guest requests.
Greeted customers and answered any questions.
Shilo Oceanfront - Housekeeper City, STATE, 01/2020 - 05/2020
Disposed of trash and recyclables each day to avoid waste buildup.
Removed waste paper and other trash from premises to designated area.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Restocked room supplies such as facial tissues for personal touch with every job.
Adhered to professional house cleaning checklist.
Changed bed linens and collected soiled linens for cleaning.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Responded to requests from patrons for linens and [Type] items, boosting satisfaction rates on company scorecards [Number]%.
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