ar manager resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

  • Utilized Lean Six Sigma - Yellow Belt to improve system navigation and account processing methods and to
  • Reduce production time for FTE’s
  • 10+
  • Years
  • Relationship development, MS Office, Team Management, Project Organization, Process Improvement - 10+ years
  • Staff development
  • Project management
  • Issue and conflict resolution
  • Systems and automation applications
  • Customer service
  • Leadership
  • Multitasking
  • Reliable and trustworthy
AR Manager, 04/2021 to Current
North Shore Healthcare Support CenterCedarburg, WI,
  • Facilitated payment of invoices due by sending bill reminders and contacting clients
  • Generated financial statements and reports detailing accounts receivable status.
  • Summarized receivables by maintaining invoice accounts and coordinated monthly transfers to accounts receivable accounts.
  • Utilized daily audit information to update aging reports.
  • Managed AP and AR operations, coordinating staff workflows and reviewing completed work to reduce errors.
  • Streamlined operations to achieve new efficiencies, improve on-time collections and reduce invoice processing time
  • Articulated growth objectives and operating plans.
  • Enhanced financial performance metrics by networking to create successful and sustainable relationships.
  • Evaluated historical, current and forecast data to determine opportunities for development and enhancement.
  • Directed work of team of 5 collectors handling AP/AR, budgeting collections and all other accounting functions.5
  • Directed work of team of 5 collectors handling AP/AR, budgeting collections and all other accounting functions.
  • Monitored more than 2 client relationships to deliver exceptional service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Conducted quality, timely performance feedback and performance appraisals.
Data Entry Clerk, 12/2020 to 05/2021
Mistras GroupTrainer, PA,
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Reviewed and updated account information in company computer system.
  • Identified, corrected and reported data entry errors.
  • Communicated with coworkers regarding deadlines and project milestones.
  • Used data input interface to transcribe information from physical source documents into databases.
  • Collaborated with other company employees to understand data requirements, searching databases and performing inquiries to locate specific data items needed.
Revenue Cycle Manager, 06/2016 to 08/2019
Amita HealthAllegan, MI,
  • Supported internal and external team members with all revenue cycle procedures and addressed any issues as needed
  • Completed financial reporting and analysis for billing revenue cycle
  • Assessed current revenue cycle procedures and implemented improvements to faster efficiency
  • Monitored and guided revenue cycle operations
  • Evaluated trending data to cause alert of claim accuracy and billing issues
  • Conducted call training/presentations to assess interaction quality, accuracy and client success
  • Resolved conflicts and negotiated mutually beneficial agreements between internal and external management teams
  • Developed team communications and information for internal and external meetings
  • Resolved A/R, billings and collection problems, improved operations and provided exceptional management support between internal and external management teams
  • Completed payroll for team members using both ADP and Kronos systems
  • Ensured all compliance policies were being withheld and completed timely
Operation Supervisor, 05/2006 to 06/2016
Kellogg CompanyJackson, TN,
  • Trained new employees on multiple medical billing programs and data entry software
  • Assisted patients by determining financial assistance available and setting up payment plans
  • Set up and maintained new program implementations and beta tested for quality assurance
  • Orchestrated day-to-day operations of billing department, including medical coding, payment posting, accounts receivable and collections
  • Processed insurance company denials by auditing patient accounts, researching procedures and diagnostic codes to determine proper reimbursement
  • Complied with all HIPAA Privacy and Security Regulations to protect patients medical records and information
  • Submitted electronic and paper claims to insurance companies including Governmental (Medicare/Medicaid/Tricare/Champus), Workers Compensation, Commercial and HMO carriers
  • Participated in workshops and other training opportunities to remain current on billing procedures, regulations and updates
  • Oversaw all billing for multiple Pathology clients for professional, global and technical component procedures
  • Maintained current account metrics (A/R >120 below 20% and Days in AR < 48) through aged revenue reporting
  • Liaised between patients, insurance companies, clients and billing office
  • Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable
  • System balancing with deposit ledgers and client bank accounts
  • Monthly invoicing to clients with collection breakouts and system balancing reports
Education and Training
High: , Expected in 05/1993 to Fruitvale HIgh School - Fruitvale, TX

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Resume Overview

School Attended

  • Fruitvale HIgh School

Job Titles Held:

  • AR Manager
  • Data Entry Clerk
  • Revenue Cycle Manager
  • Operation Supervisor


  • High

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