aquatics manager resume example with 5+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
I am a hardworking and passionate job seeker that has strong leadership skills. I am eager to secure an Aquatics Management position. I have worked within the Aquatics industry since 2015, determined to work my way up and completely change locations. I began working in food sales, where I learned qualities such as leadership, organization and communication. After two years as a front desk attendant I began lifeguarding where I learned how to best organize a team, and to maintain the quality of the facility. After five years as a lifeguard, I was promoted to a Manager, where I was able to use my previous experiences to provide a welcoming and pleasant work environment. My main focus as an Aquatics manager is to provide good times and safety for staff and patrons at all times. I am currently certified in CPR/AED, lifeguarding, and first aid through the Red Cross. I look forward to continuing and progressing in the aquatics industry, and developing and sharing knowledge with staff members.
Skills
Improvement Strategies
Cardiopulmonary Resuscitation (CPR)
Safety Awareness
Customer Experience/Satisfaction
Safety Drills
Safety Techniques
Daily Reports
Pool Operations
Maintaining Clean Work Areas
Corrective Actions
Employee Performance Reviews
Effective Customer Service
Payroll
Work History
04/2019 to CurrentAquatics ManagerCrystal Springs Resort | Hamburg, NJ,
Achieved 95% returning rate for employees
Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
Supervised 60 aquatic staff and administered performance evaluations to communicate expectations.
Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
Empowered workers to independently handle common issues and maintain strict safety standards.
Monitored workers for performance, professionalism and service quality while assigning schedules and specific tasks to workers for optimal coverage.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked flexible hours; night, weekend, and holiday shifts.
Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
11/2020 to 04/2022Lead Key HolderVera Bradley, Inc. | Indianapolis, IN,
Completed store opening and closing procedures.
Improved customer service by projecting friendly and knowledgeable attitude.
Trained and mentored 50% of new employees.
Accepted and processed customer returns.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Tracked and prioritized work orders to meet daily production requirements
01/2017 to 09/2021Swim Lesson InstructorYmca Of Delaware | Newark, DE,
Handled around 20 students per day while addressing parent's questions and concerns.
Taught students pool and water safety guidelines.
Taught daily swim instruction to students varying in ages and skill levels.
Prepared equipment before each class and stored items promptly after classes.
Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Maintained control and safety of class and kept children in flotation always within arm's reach.
Used teaching aids such as kickboards, diving rings and fins correctly to teach students.
Taught five-program components for personal safety, water orientation and stroke development, water sports and games, rescue and personal growth.
Informed site director of concerns regarding health and safety of swim students.
04/2018 to 09/2019Head LifeguardYmca Of Greater San Antonio | New Braunfels, TX,
Monitored safety of 200-700 guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Checked pool and surrounding areas for hazardous conditions.
Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Observed weather and water conditions and alerted visitors to potential dangers, and storms.
Saved distressed persons using rescue techniques and equipment.
Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Consulted with emergency personnel while securing scene.
Observed recreational users to detect safety concerns and prevent ongoing violations.
04/2019 to 07/2020Tanning ConsultantCompany Name | City, State,
Educated clients on health and safety of tanning facilities and procedures.
Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
Maintained clean and stocked front counter area.
Informed and demonstrated how to use tanning equipment to new clients.
Exceeded monthly tanning product and membership sale quotas.
01/2019 to 07/2019BaristaCompany Name | City, State,
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Education
Expected in to to No Degree | Criminal JusticeBall State University, Muncie, IN, GPA:
Expected in 12/2019 to to High School Diploma | Noblesville High School, Noblesville, INGPA:
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