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Application Specialist II Resume Example

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APPLICATION SPECIALIST II
Professional Summary
Lead the Cadence team to new heights of success by leveraging my 7 years of technical experience in EMR implementations, business workflow discovery sessions and corresponding application designed build.
Education and Training
June 2006
Pacific Union CollegeAngwin, CABachelor of Business Administration
Skill Highlights
  • Heat (Support Ticket Application)
  • Cerner Millennium - PowerChart, Enterprise Scheduling, DCP Tools, Cerner Command Language, Discern Visual Developer, Orders tools, AIX, Device Viewer, WTS Location Tool, and Scheduling build tools
  • Adventist Health West, Roseville, CA
  • February 2006 - November 2006
  • Support Technician I & II
  • Achievements:
  • Promoted from Support Technician I to II
  • Responsibilities:
  • Configure equipment for Cerner Millennium Electronic Medical Record
  • Image hardware with operating system and ancillary software
  • Install, configure and test laser and label printers for Cerner printing throughout multiple facilities in AH system using AIX, Device Viewer and WTS Location Tool.
  • Upgrade hardware - install applications, video cards, and memory Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, )
  • Citrix
Professional Experience
July 2010
to
Current
Cedars SinaiLos Angeles, CAApplication Specialist II
  • Leading referral design meetings, configuring build and discovering/documenting workflows with the end users.
  • Involving key operational and leadership stakeholders in the necessary design sessions Led, designed and successfully implemented a scheduling overhaul for 11 transplant departments by the end of fiscal year 2015.
  • Process Improvement Negotiated with Security manager for direct SER production updates, to significantly decrease turnaround time for provider setup and template maintenance Partnered with the Security and CARS team to redesign the CS-Link User Access form resulting in decreased Cadence access provisioning errors by the Security team Created a knowledge repository for the Cadence team's use BCA Downtime Currently leading the BCA workgroup in developing a standardized BCA web activity that all CS-Link application teams can use.
  • This also includes hands on training of each team's BCA representative on how to build within the activity.
  • CARS Designed and oversaw the implementation of the Department drop down field on the CS-Link User Access form.
  • All Cedars users affected by this change Security Continually analyze the overall design of the Cadence security strategy ECL & EMP consolidation Subtemplate strategy and application of subtemplate build Cadence team On-boarded new team members Led knowledge transfer sessions for unique workflows and new project build Initiated and maintained documentation of key team processes on SharePoint Designed and built Cadence team SharePoint site Served as the primary Cadence designer/builder, subject matter and security expert for the following Epic implementations Radiant, OpTime, Behavioral Health Research Cadence Optimization(various departments) Represented Cadence in Epic Code upgrades-Version 2010, 2012 & 2014 Reviewed and acknowledged Cadence Nova notes Built and tested upgrade functionality Supported customers in go-live command center Obtained 4 Epic Certifications in 2 years: Security Cadence Prelude Welcome Promoted from Application Specialist I to Application Specialist II in November 2011 Responsibilities: Serve as Cadence application and security expert for EIS projects Subject matter expert for Cadence design and strategy Perform Cadence and CS-Link Security build in POC (as System Foundation Workgroup Liaison) Security strategy and build expert for Cadence based on workflow Team Liaison for all EIS governance groups SharePoint Administrator for Cadence Contribute and participate in all levels of testing (application, integrated, interface) and related activities (script writing, testing, Cadence application advisor) Analyze and resolve Centricity Link Logic errors Analyze, review and approve CARS requests needing Cadence access Provide Cadence support to all users Document and share any workflows encountered that stand out as overly unique.
  • Query Chronicles to make the best possible build decisions possible.
November 2006
to
Current
Adventist Health WestRoseville, CAApplication Support Analyst
  • Certified in Cerner Millennium Building and Maintaining Scheduling in 2009 Certified in Cerner Millennium Fundamentals in 2007 Promoted from Support Technician to Application Support Analyst in 2006 Designed, built, tested and implemented Cerner Enterprise Scheduling Application in multiple facilities within Adventist Health West.
  • Led Behavioral Health Design Group consisting of techs and department leadership Participated in the successful implementation of Cerner Millennium PowerChart across all 18 Adventist Health facilities Responsibilities: Design, build, test and implement Nursing, Behavioral Health, Labor & Delivery, Antepartem, Rehab and Nutrition for electronic medical record (EMR) Manage and participate in clinical user design groups to facilitate change requests: (Nutrition, Behavioral Health, Scheduling, and Clinical Information Systems (CIS) Coordinator) Actively participate in regression, integration, functional, and unit testing in non-production environments for all code upgrades for clinical EMR, patient access and scheduling Provide 3rd level support for EMR issues: orders, scheduling and patient access (admission, transfer, discharge) Provide future documentation on clinical and scheduling change requests Lead design meetings with department leadership and key scheduling stakeholders for Outpatient Enterprise Scheduling Module (ESM) for multiple Adventist Health (AH) facilities Gather and document end user workflows and requirements processes for scheduling application Help to facilitate redesigning inefficient workflows while building scheduling application Train super users and local support analysts for ESM template maintenance Provide onsite support during and after ESM go live implementations Document and track all aspects of implementation for ESM in Microsoft Project Server Query Cerner Millennium database using Cerner Command Language (CCL) in the Discern Visual Developer application Create and modify Smart Templates for EMR using CCL.
Skills
go-live, go live, AIX, Analyst, BCA, Behavioral Health, Cadence, Citrix, CA, hardware, database, Delivery, documentation, functional, Image, Information Systems, laser, leadership, Logic, notes, meetings, memory, Access, Excel, Microsoft Office Suite, Outlook, PowerPoint, Microsoft Project, SharePoint, Word, Millennium, Enterprise, Nursing, operating system, Optimization, Developer, printers, processes, Process Improvement, Research, Scheduling, script writing, strategy, Technician, Technician I, unique, upgrades, Upgrade, video cards, workflow
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Resume Overview

Companies Worked For:

  • Cedars Sinai
  • Adventist Health West

School Attended

  • Pacific Union College

Job Titles Held:

  • Application Specialist II
  • Application Support Analyst

Degrees

  • Bachelor of Business Administration

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