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Application Development Analyst Resume Example

Resume Score: 80%

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APPLICATION DEVELOPMENT ANALYST
Summary

A strong team member, very detail oriented and goal driven. Demonstrated organizational and leadership skills. Possess a strong proficiency with Microsoft Office Suite

Accomplishments

Design and implementation of a leading technology platform with collaboration from multiple teams and accountability to various stakeholders. Developed process initiatives that have reduced project budget as well as enabled user application implementation ahead of schedule.

Experience
United AirlinesFebruary 2011 to CurrentApplication Development Analyst
Boston, MA

Led process development, identified new application technology needs, facilitated training and presented concepts to executive lead team following United/ Continental merger. Advised development team on Application process modeling and developed technical requirement process through implementation.


United AirlinesSeptember 2006 to February 2012Dual role: Customer Service Director / Employee Assistance Coordinator
Boston , MA

Customer Service Director responsible for issue resolution with customers and overall coordination with internal team and vendor group. New England Regional Employee Assistance Program Coordinator with focus on benefits administration, employee coaching and peer mediation.



News America MarketingJanuary 2005 to August 2007Field Manager
Burlington, VT

Owner of Northern Vermont Region for in-store merchandising and marketing for local and national brands. Developed local training procedures for team onboarding and process guidance. Client examples: Kraft, Nabisco, Duracell.


Education
Humboldt State University2005Bachelor of Arts: PsychologyArcata, CA
University of Canterbury2004Academic Development: Social Organizational PsychologyChristchurch,, New Zealand
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Resume Overview

Companies Worked For:

  • United Airlines
  • News America Marketing

School Attended

  • Humboldt State University
  • University of Canterbury

Job Titles Held:

  • Application Development Analyst
  • Dual role: Customer Service Director / Employee Assistance Coordinator
  • Field Manager

Degrees

  • Bachelor of Arts : Psychology
    Academic Development : Social Organizational Psychology

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