LiveCareer-Resume

application development analyst resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Summary

A strong team member, very detail oriented and goal driven. Demonstrated organizational and leadership skills. Possess a strong proficiency with Microsoft Office Suite

Accomplishments

Design and implementation of a leading technology platform with collaboration from multiple teams and accountability to various stakeholders. Developed process initiatives that have reduced project budget as well as enabled user application implementation ahead of schedule.

Experience
Application Development Analyst, 01/2011 to Current
Cvs HealthWest Chester, PA,

Led process development, identified new application technology needs, facilitated training and presented concepts to executive lead team following United/ Continental merger. Advised development team on Application process modeling and developed technical requirement process through implementation.


Dual role: Customer Service Director / Employee Assistance Coordinator, 08/2006 to 01/2012
Iqvia Holdings IncPiscataway, NJ,

Customer Service Director responsible for issue resolution with customers and overall coordination with internal team and vendor group. New England Regional Employee Assistance Program Coordinator with focus on benefits administration, employee coaching and peer mediation.



Field Manager, 2005 to 07/2007
News America MarketingCity, STATE,

Owner of Northern Vermont Region for in-store merchandising and marketing for local and national brands. Developed local training procedures for team onboarding and process guidance. Client examples: Kraft, Nabisco, Duracell.


Education
Bachelor of Arts: Psychology, Expected in 2005 to Humboldt State University - Arcata, CA
GPA:
Academic Development: Social Organizational Psychology, Expected in 2004 to University of Canterbury - Christchurch,,
GPA:

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Resume Overview

School Attended

  • Humboldt State University
  • University of Canterbury

Job Titles Held:

  • Application Development Analyst
  • Dual role: Customer Service Director / Employee Assistance Coordinator
  • Field Manager

Degrees

  • Bachelor of Arts
  • Academic Development

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