Application Analyst resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Results-oriented Type professional experienced in consulting with both students and management to create engaging and effective training programs. Top-notch work ethic and analytical skills. Offering Number years of experience in Industry.

Enthusiastic training professional successful at developing training plans and supplementary materials to help Type students excel. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Detail-oriented Testing Coordinator adept at managing large-scale projects with accuracy and efficiency. Background in project management and quality control illustrated over Number years of Industry success.

Focused education professional with master's degree in administration and experience helping students achieve education goals. Talented at building lasting relationships and partnering with others to meet objectives.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

  • Application Analysis
  • Software training
  • Technical Writing
  • Technical Analysis
  • Planning and Coordination
  • Verbal and written communication
  • Critical thinking
  • Analytical skills
  • MS Office
Work History
Application Analyst, 09/2006 - Current
Old National Bank Woodbury, MN,
  • Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
  • Conducted orientation sessions to assess skill levels and areas of strength and weakness.
  • Led, designed and implemented training programs and initiatives which contributed to number percent increase in productivity.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Created online learning courses utilizing Software.
  • Developed curricula, instructions, documentation and written tests for Type training courses.
  • Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training to employees to promote long-term excellence.
  • Utilized cross-training techniques to boost productivity and develop each team member's individual skills set.
  • Verified proper tracking in newly created databases of all students and instructors leaves, attendance, scores and overall performance.
  • Assessed skill gaps for employees in Type department and developed training courses to meet identified needs.
  • Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.
  • Prepared videos for online and remote instruction.
  • Created and oversaw Type training programs for Description operations.
  • Assessed additional needs based on training progress and collaborated with management to meet all requirements.
  • Created curricula, instructions, documents and written tests for various types of training courses.
  • Traveled to client locations to conduct training classes.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Trained and mentored Number new personnel hired to fulfill various roles.
  • Provided constant training to staff on newly developed training programs, including online modules, interactive software used in classrooms, new language labs and computer systems.
  • Recruited and trained qualified instructors for training programs.
  • Organized and implemented coursework, oversaw scheduling and monitored attendance through learning management system.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Used various learning suites to implements American Language Courses and e-learning programs.
  • Developed training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials and reference materials.
  • Designed supplementary materials such as practice exams and exercises, videos and interactive videos and converted all existing material from print to digital.
  • Designed and facilitated training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
Test Specialist, 09/2006 - 05/2011
Ust Global South Jordan, UT,
  • Assessed accuracy of data and documents by utilizing standardized measurements and tests.
  • Established testing procedures to codify consistent, high-quality approach.
  • Determined adherence to compliance by comparing to established requirements.
  • Completed documentation outlining tests performed and results obtained.
  • Managed communication between different stakeholders to gather information, resolve differences and implement improvements.
  • Conducted research, gathered information from multiple sources and presented results.
  • Identified issues, analyzed information and provided solutions to problems.
Data Analyst, 05/2003 - 08/2006
Iqvia Holdings Inc Fredericksburg, VA,
  • Identified and documented detailed business rules and use cases based on requirements analysis.
  • Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
  • Coordinated statistical data analysis, design, and information flow.
  • Documented business workflows for stakeholder review.
  • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Evaluated Type and Type trends to understand competitive environments and assess current strategies.
  • Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.
  • Transformed project data requirements into project data models.
  • Produced monthly Type reports using advanced Excel spreadsheet functions.
  • Researched and resolved issues regarding integrity of data flow into Type databases.
  • Recommended data standardization and usage for protection of data integrity.
  • Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
  • Participated in requirements meetings and data mapping sessions to understand business needs.
Technology Teacher, 01/1999 - 06/2003
Aspire Public Schools Central Valley, CA,
  • Planned and implemented curriculum to teach up-to-date technology to Number students.
  • Attended professional development technology courses to increase knowledge base and learn new information.
  • Emphasized web etiquette and practical applications of technology for professional use.
  • Worked with Type organization to implement computer literacy program and technology use into day to day instruction.
  • Designed classes on Software for Type students.
  • Taught Type, Type and Type coding languages according to age group and ability.
  • Facilitated computer lab of Number people from Type to Type computer use and designed appropriate and specialized lesson plans.
  • Set up computers and networking systems and delivered step-by-step instructions on basic use.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Led type team in delivery of type project, resulting in result.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Worked closely with job title to maintain optimum levels of communication to effectively and efficiently complete projects.
Bachelor Of Science: English Education , Expected in
The University of Texas At Austin - Austin, TX,
Ph.D.: Organizational Leadership, Expected in 08/2006
Capella University - Minneapolis, MN
Master Of Business Administration: Organizational Leadership, Expected in 06/2021
Oregon State University - Corvallis, OR
  • Minored in Human Resources
  • Specialization in Training
  • Awarded Award J.D. Powers Fellowship
  • Graduated summa cum laude
M.Ed.: Leadership & Administration , Expected in
Our Lady of The Lake University - San Antonio, TX
  • Graduated summa cum laude
  • Majored in Remote Learning & Technology
  • Awarded Who’s Who in Education
  • Graduated in Top 1% of Class
  • Minored in Master Technology Teacher

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Resume Overview

School Attended

  • The University of Texas At Austin
  • Capella University
  • Oregon State University
  • Our Lady of The Lake University

Job Titles Held:

  • Application Analyst
  • Test Specialist
  • Data Analyst
  • Technology Teacher


  • Bachelor Of Science
  • Ph.D.
  • Master Of Business Administration
  • M.Ed.

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