LiveCareer-Resume

application analyst resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced and Enthusiastic EMR Applications Analyst with over 9 years' experience in the Healthcare field. Proficient in configuring, building and maintaining new applications and modules to accommodate business requirements while also tracking/troubleshooting application defects and providing swift solutions. Consistently recognized for performance excellence and contributions to the company with an excellent reputation for resolving problems and end user satisfaction.

Skills
  • Application Analysis
  • Application development
  • Application training
  • Application optimization
  • Complex problem-solving
  • Computer proficiency
  • Self-motivated professional
  • Critical thinking
  • Customer Service
  • Good listening skills
Education
University of New Orleans New Orleans, LA Expected in 08/2008 Bachelor of Arts : - GPA :
Delgado Community College New Orleans, LA Expected in 05/2005 Associate of Science : Nutrition - GPA :
Work History
Old National Bank - Application Analyst
Il, IL, 09/2011 - Current
  • Supported daily operations and system maintenance procedures, including system performance and reliability testing.
  • Performed troubleshooting, maintenance and optimization of EMR applications.
  • Collaborated with business owners, vendors and other team members to evaluate and recommend solutions to complex problems and requests.
  • Documented clients' issues and processes of resolution.
  • Trained staff and users to work with EMR computer systems and programs.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes that consistently decreased costs anywhere from 10-20%.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Evaluated and adopted new technologies to address changing industry needs.
  • Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
  • Assessed business needs and problem areas to create focused solutions
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Investigated and addressed EMR system issues to enhance usability and improve functionality.
  • Delivered in-depth training, imparting knowledge of best practices for protecting data and minimizing errors.
  • Oversaw installation of software programs and hardware systems to meet regulatory requirements.
  • Improved EMR by adding new features and infrastructure
  • Boosted information sharing by enhancing interfaces between computer systems.
  • Mapped processes to holistically examine business flow and identify improvement opportunities.
  • Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
  • Collaborated with team of developers, architects and analysts in delivering technical requirements and testing for implemented functionalities
Radnet - Patient Service Representative Team Lead
Ozone Park, NY, 10/2009 - 09/2011
  • Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Utilized customer service skills and detailed system knowledge to support hospital and clinic operations.
  • Ran credit card batches and balanced deposits on daily basis.
  • Documented and managed patient information using Practice Management system.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
Indian Health Service - Nutritionist
White Earth, MN, 06/2005 - 10/2009
  • Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
  • Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients.
  • Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
  • Partnered with interdisciplinary care team to address resident nutrition programs.
  • Organized and planned medical nutrition therapy for 300 patients and residents.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of New Orleans
  • Delgado Community College

Job Titles Held:

  • Application Analyst
  • Patient Service Representative Team Lead
  • Nutritionist

Degrees

  • Bachelor of Arts
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: