Apartment Leasing Consultant resume example with 3+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Experienced with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented and knowledgeable . Skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. An Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Great conversational abilities ( bilingual). Highly motivated and committed employee with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Driven Front Desk receptionist as well and highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. All of these skills are brought together to deliver 100% in the work environment.

  • Customer-service oriented
  • Marketing
  • Time management
  • Business administration
  • Articulate and well-spoken
  • Greeting visitors
  • Excellent communication skills
  • Spanish fluency
  • Personable and outgoing
  • Team building
  • Administrative assistance
  • Clerical, Spanish fluency
  • Relations, Time management
  • Team building
  • Marketing
  • Microsoft Excel
  • PowerPoint presentations
  • Multi-line telephone
  • People skills
  • POS
  • Word processing
  • Registration processing
  • Automated telephone systems
  • Payment Verification
  • Decision-Making Abilities
  • Scheduling
  • Medical Records Management
  • Appointment Setting
  • Cash Handling
  • Office management
  • Sales expertise
  • Hospitality service expertise
  • Monitoring patient progress
  • Patient Scheduling
  • Payment collection
  • Office organization
  • Team management
  • Social Media Marketing
  • Application Process Proficiency
Texas A&M University College Station, TX Expected in 12/2021 Bachelor of Science : Biomedical Sciences - GPA :
  • Member of Puerto Rican Student Association (PRSA)
  • Member of minority association for Pre-med students (MAPS)
  • Continuing education in Biomedical Science
Lakeridge Highschool Mansfield, TX Expected in 2017 High School Diploma : - GPA : Member of National Honor Society Graduated in Top 10% of Class Elected to officer for National Honor Society. Member of prom committee
Work History
Monarch Investment And Management Group - Apartment Leasing Consultant
Franktown, CO, 05/2020 - Current
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Maintained sufficient number of units market-ready at all times.
  • Coordinated appointments to show marketed properties.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
University Of Utah - Front Desk Assistant
Bountiful, UT, 03/2019 - 03/2020
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Took newspapers, flowers and other personal items to patients on all floors.
  • Handled over 50 walk-ins in one day at hospital
  • Conducted inpatient comfort care rounds to promote patient satisfaction.
  • Prepared patients in examination room to facilitate treatment.
  • Completed paperwork and evaluation forms to document patient interactions.
  • Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
  • Adhered to organization procedures and instructions to maintain safety.
  • Provided support and companionship to patients in need of assistance.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.
  • Adhered to policies and procedures to promote hospital mission and vision.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Communicated with patients, ensuring that medical information was kept private.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Clementon, NJ, 05/2019 - 07/2019
  • Introduced prospective tenants to types of units available and performed tours of premises Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors. I did a lot of social media advertising and reaching out to prospects to get them into the office and interested in the homes. Created PowerPoint presentations for business development purposes. Greeted approximately many prospective tenants weekly Helped property manager handle complaints from tenants and gained experience in dealing with different types of prospects. Welcomed 25 potential tenants weekly .Tracked expenses and documented records using Microsoft Excel and processed deposits, and payments. Extremely comfortable with the rent manager database in entering prospects, collecting payments, printing reports, and more .
Getaway Car Wash & Detail Center - CASHIER SALES REPRESENTATIVE
City, STATE, 04/2017 - 07/2018
  • Assisted call-in customers with questions and detail orders Interacted face-to-face with customers to understand vehicle detailing needs and ensure quality satisfaction . Served needs of more than 200 customers in busy environment Maintained professionalism with clean, tidy, and well-stocked check-out lines Monitored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers Counted cash in register drawer to balance register at beginning and end of shift Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects Educated customers on detail promotions to enhance sales Processed POS transactions, including checks, cash and credit purchases or refunds Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
Additional Information
  • Motivated student with understanding of marketing processes, customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality. Reliable and enthusiastic , offering many years of experience in efficient front desk work. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for member staff. Experience in Property Manager assistant bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations.

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Resume Overview

School Attended

  • Texas A&M University
  • Lakeridge Highschool

Job Titles Held:

  • Apartment Leasing Consultant
  • Front Desk Assistant


  • Bachelor of Science
  • High School Diploma

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