LiveCareer-Resume

apartment leasing consultant resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and driven Staffing Coordinator with excellent communication abilities and skilled at building relationships with clients and co-workers. Highly organized, proactive and punctual with a team-oriented mentality.

Skills
  • Background checks
  • Recruitment and marketing techniques
  • Corporate policies and procedures
  • Record keeping
  • Reliable & trustworthy
  • Fair housing mandates
  • Sales and marketing
  • Cost reductions
  • People skills
  • First Aid/CPR
  • Supervision & leadership
  • Data management
  • Communication
  • Microsoft Office
  • Planning & organizing
  • Team building
  • Computer skills
  • Troubleshooting
  • Multitasking
  • Conflict resolution
  • Policies implementation
  • Applicant sourcing
  • Employment verification
  • Candidate pre-screening
Education and Training
SturgisSturgisSturgisSturgis , MIMIMIMI, Expected in 03/2000 Completed coursework towards Social Services Child : - GPA :
Glenn Oaks Community CollegeGlenn Oaks Community CollegeGlenn Oaks Community CollegeGlenn Oaks Community College SturgisSturgisSturgisSturgis ,,, MIMIMIMI, Expected in 05/1990 High School Diploma : - GPA : GPA: 3.53.53.53.5, GPA: 3.03
Certifications

CPR/BLS CNA Indiana CNA Michigan Fair Housing

  • Certified Nursing Assistant IN - Current
  • Certified Nursing Assistant MI - Current
  • CPR/BLS Training - 2022
Experience
Monarch Investment And Management Group - Apartment Leasing Consultant
Saint Ann, MO, 08/2022 - Current
  • Coordinated and followed up on maintenance requests for residents.
  • Responded quickly to concerns regarding community from prospective and current residents.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Contacted and followed up with tenants on renewal notices.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Used conflict resolution skills to quickly resolve issues among residents.
Kaiser Permanente - Staffing Coordinator
Hesperia, CA, 03/2020 - 05/2022
  • Performed searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, and employee referrals
  • Developed and implemented personnel policies and procedures.
  • Maintained staff numbers to meet client/resident needs.
  • Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as Americans with Disabilities Act (ADA)
  • Scheduled and conducted new employee orientations.
  • Developed and implemented recruiting strategies to meet current and anticipated staffing needs.
  • Coordinated with outside staffing agencies to secure temporary employees, based on departmental needs
  • Evaluated applicant qualifications and eligibility for specified licensing, according to established guidelines and designated licensing codes
  • Scheduled and administered skill, intelligence, psychological and drug tests for current and prospective employees.
  • Met with Director of Nursing to ascertain current and long-term staffing needs.
  • Administered applicant tracking system (ATS) database to input, update and maintain candidate details.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Provided insight regarding job duties to optimize productivity.
  • Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
Medallion Managent - Property ManagerProperty ManagerProperty ManagerProperty Manager
City, STATE, 08/2018 - 07/2019
  • Interviewed all prospects and assisted with application process as needed
  • Conducted all background checks as well as credit checks and personal and professional references.
  • Verified employment, alternate income sources and rental histories to qualify the applicant.
  • Completed all paperwork according to HUD standards, including preparing and executing all leases.
  • Prepared and executed all necessary paperwork to lawfully start an eviction.
  • Investigated and resolved tenant complaints, following management rules and regulations.
  • Planned and scheduled general maintenance and major repairs.
  • Directed collection of monthly rental fees and monitored past due accounts.
  • Inspected grounds, facilities and equipment routinely to determine necessity of repairs and maintenance
  • Verified continuous compliance with state and federal regulations.
  • Kept updated records of property vacancies and lease renewals to proactively fill open units.
  • Solicited and analyzed bids from contractors for repairs, renovations and maintenance.
  • Met with prospective tenants to show properties and explain terms of occupancy.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Group Home ManagerGroup Home ManagerGroup Home, ADAPT - ManagerGroup Home Manager
City, STATE, 10/2013 - 04/2018
  • Recruited, interviewed and hired volunteers and staff.
  • Provided direct service and support to individuals and clients, such as handling referral issues, conducting needs evaluation and resolving complaints
  • Evaluated work of staff and volunteers to ensure that programs were of appropriate quality and that resources were used effectively
  • Prepared and maintained records and reports, such as budgets, personnel records and training manuals
  • Consulted with agency staff and other community programs on program-related federal, state and county regulations and policies
  • Established and maintained relationships with other community agencies and organizations to meet client needs.
  • Assisted with new hire orientation and employee training.
  • Trained new hires in Medication Administration
  • Resolved concerns regarding staff, residents and care to maintain standards throughout group home.
  • Supervised group home for 6 residents with behavioral and developmental disabilities issues by motivating direction of 10-member team.
  • Hired, interviewed and trained multiple new staff members and created staff schedules
  • Collaborated with treating psychiatrist to develop individual service plans for each resident.
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
Accomplishments
  • Sturgis High ScoolSturgis High ScoolSturgis High ScoolSturgis High Scool

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Resume Overview

School Attended

  • Glenn Oaks Community CollegeGlenn Oaks Community CollegeGlenn Oaks Community CollegeGlenn Oaks Community College

Job Titles Held:

  • Apartment Leasing Consultant
  • Staffing Coordinator
  • Property ManagerProperty ManagerProperty ManagerProperty Manager
  • ManagerGroup Home Manager

Degrees

  • Completed coursework towards Social Services Child
  • High School Diploma

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