apartment leasing agent resume example with 16+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Qualified customer service rep with over 10 years in fast-paced customer service and call center environments. Personable and professional under pressure.
  • Ekg, Phlebotomy,Foley Catheter Care, Blood Pressure, Temperature Excellent oral and written communication skills
  • Strong customer service skills and experience
  • Great interpersonal skills / Experienced in negotiation and problem solving
  • Experienced in the field work of collections and customer management
  • Efficient at multitasking / Excels at handling multiple simultaneous responsibilities
  • Exceptional communication skills
  • Exceptional communication skills
  • Creative problem solver
  • Quick learner
  • MS Windows proficient
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
Fisher College New Bedford, MA Expected in 1993 Medical Secretary/ Medical Assistant in Nursing : - GPA :
Great personality / Pleasure to work around / Team player
Work History
Copley Hospital - Apartment leasing Agent
Morrisville, VT, 01/2014 - Current
  • Actively monitor real estate apartment pricing.
  • Daily posting of apartment availability.
  • Screening applicants, for housing violations, evictions, criminal background checks.
  • Daily computer postings, appointment settings, able to handle multiple call lines,scheduling maintenance for residents.
  • Collecting Monies to secure apartment rental.
  • Friendly customer service.
  • Accomplishments I feel very accomplished when I find the perfect applicant and find them the perfect new housing match for their situation.
  • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.

Southcoast Media - Collection Agent/ Customer Service Representative
City, , 06/2010 - Current
  • Attracts potential clients by answering product and service questions; suggesting information about other products and services.
  • Recommends potential products or services to management by collecting client information and analyzing customer demographics.
  • Resolves product or service problems by clarifying the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Prepares product or service reports (billing) by collecting and analyzing client and customer information.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems.
  • Duties are dynamic and depend on day to day factors.
  • Responsible for ensuring clear and concise communication between corporate and client benefactors, and client collections from 8am- 4pm M.- W.
  • Travels over 92 miles each week through 7 local communities.

Newspaper Carrier - Independent Contractor
City, , 2009 - Current
  • Through The Standard-Times.
  • Safely delivers product to 250+ customers along a rural route in Acushnet, MA.
  • Delivery changed from day to day and requires a keen attention to detail.
  • 7 days a week.

Homecare Services - Patient Care Assistant
City, STATE, 01/1995 - 10/1998
  • Responsible for all aspects of patient daily living.
  • Food buying , Meal preparations, light.
  • cleaning,companionship and watching over the use of their medications.
  • Making sure they are.
  • taking medications.
  • Also to alert when the patient is not doing well or there is a change in mental status.

Additional Information
  • Great personality / Pleasure to work around / Team player

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Resume Overview

School Attended

  • Fisher College

Job Titles Held:

  • Apartment leasing Agent
  • Collection Agent/ Customer Service Representative
  • Independent Contractor
  • Patient Care Assistant


  • Medical Secretary/ Medical Assistant in Nursing

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