Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Local and State Laws
  • Complaints Investigation
  • Basic Mathematics
  • Dispute Handling
  • Multitasking and Prioritization
  • Productivity and Time Management
  • Facility and Site Cleaning
  • Safety Standards and Protocols
  • Appointment Scheduling
  • Relationship Building
  • Workstation Cleaning
  • Data Entry
  • Clear Communication
Work History
01/2020 to 06/2020
Apartment Leasing Agent Hilton Grand Vacations Concord, CA,
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Marketed over properties to prospective clients.
  • Kept meticulous records of all correspondence between management and tenants.
  • Collected rent and tracked resident payments and information.
  • Assisted prospective tenants in paperwork completion and other logistics, facilitating smooth move-in processes and effective communication.
  • Contracted maintenance workers based on tenant needs and emergencies, acting quickly to maintain tenant satisfaction.
  • Inspected properties before and after new tenant move-ins to efficiently schedule maintenance, cleaners and other services.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Responded to requests and scheduled appointments for property showings.
  • Escalated any major issues to property manager for immediate remediation.
  • Performed background checks on apartment applicants.
  • Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues.
  • Compiled maintenance and repair requests for submission to maintenance department.
08/2019 to 01/2020
Housekeeper Regency At River Valley Apartments City, STATE,
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Documented and reported all necessary facility and building repairs observed.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Kept building glass clean and polished for professional presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Interacted with leasing staff, residents and prospects to demonstrate good customer service techniques.
  • Verified cleanliness and organization of storage areas and carts.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Moved chairs, desks and equipment around rooms to clean behind and underneath furniture.
  • Cleaned and disinfected common areas to promote sanitary treatment and services environment.
01/2011 to 08/2018
Vibrant Woman Hair Salon Self-Employed (Owned My Own Business) City, STATE,
  • Completed safety training and certifications.
  • Scheduled daily customer appointments, rearranging individual time slots as needed.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Weighed liquid color, activators, and bleach powders to achieve specific color for each client.
  • Maintained full stock of inventory and properly sanitized tools to avoid spread of infection.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Distributed business cards outside of salon to generate new business.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Answered phone calls daily to assess customer needs, and scheduled appointments and gave advice about hairstyle and color options.
  • Performed in-home services for elderly clients unable to travel to salon.
  • Maintained regular client list of repeat customers.
  • Consistently received positive performance reviews from guests.
Expected in 11/2009
: Hair Design
Toni & Guy Hairdressing Academy - Boise, ID,
Expected in 05/2000
High School Diploma:
West Jefferson High School - Terreton, ID

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School Attended

  • Toni & Guy Hairdressing Academy
  • West Jefferson High School

Job Titles Held:

  • Apartment Leasing Agent
  • Housekeeper
  • Vibrant Woman Hair Salon


  • High School Diploma

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