- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
- Motivated, hard working, and friendly retail sales professional with 8+ years experience in retail sales and exceptional customer service.
- Confident, comfortable, and persuasive with a strong understanding of the sales process, including but not limited to, engaging customers, suggestive and upselling, and sharing product knowledge to ensure complete customer satisfaction.
- Organized, team player; easily maintaining multiple responsibilities with a positive attitude and fierce determination.
- Adept in POS systems, visual merchandising, inventory, product placement, store maintenance, meeting and exceeding sales goals, both individually and as a team.
- Seeking to maintain a position with a company that offers opportunities to advance and learn new industry trends and changing customer needs and desires.
- Courteous with strong service mindset
- Team-oriented and cooperative
- Extensive customer service and sales expertise
- POS systems, PCI, Monetary transactions
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- Merchandising - upselling, inventory, sales and promotions
- Product Knowledge
- Professional telephone demeanor
- Creative problem solving
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Sales Associate, 10/2021 to 03/2022
Corizon Health, Inc. – Jackson, MI,
- Provided positive first impressions to welcome existing, new and potential customers.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Educated customers on promotions to enhance sales.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions about sizing, accessories and merchandise care.
Apartment Leasing Agent, 12/2019 to 04/2020
Buffalo Wild Wings – Independence, MO,
- Performed background checks on apartment applicants.
- Kept meticulous records of all correspondence between management and tenants.
- Responded to requests and scheduled appointments for property showings.
- Invited prospects to fill out application upon completion of property tour.
- Verified tenant incomes and other information before accepting lease applications, working closely with manager to maintain accuracy.
- Distributed and followed up on tenant renewal notices.
Sales Associate, 04/2018 to 11/2019
Pizza Hut – City, STATE,
- Provided positive first impressions to welcome existing, new and potential customers.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Educated customers on promotions to enhance sales.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions about sizing, accessories and merchandise care.
Customer Service Representative / Server, 01/2017 to 01/2018
Sam's Southern Eatery – City, STATE,
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Educated customers on promotions to enhance sales.
- Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
- Organized and replenished supplies at food stations to optimize team performance.
- Greeted and maintained relationships with regular customers.
- Completed efficient table resets by wiping down surfaces and refilling condiments.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Assistant Manager, 05/2015 to 01/2017
Company Name – City, State,
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Verified prepared food met all standards for quality and quantity before serving to customers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
GED: , Expected in
West Monroe High School - West Monroe, LA
GPA:
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