LiveCareer-Resume

apartment leasing agent resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
  • Motivated, hard working, and friendly retail sales professional with 8+ years experience in retail sales and exceptional customer service.


  • Confident, comfortable, and persuasive with a strong understanding of the sales process, including but not limited to, engaging customers, suggestive and upselling, and sharing product knowledge to ensure complete customer satisfaction.


  • Organized, team player; easily maintaining multiple responsibilities with a positive attitude and fierce determination.


  • Adept in POS systems, visual merchandising, inventory, product placement, store maintenance, meeting and exceeding sales goals, both individually and as a team.


  • Seeking to maintain a position with a company that offers opportunities to advance and learn new industry trends and changing customer needs and desires.


Skills
  • Courteous with strong service mindset
  • Team-oriented and cooperative
  • Extensive customer service and sales expertise
  • POS systems, PCI, Monetary transactions
  • Merchandising - upselling, inventory, sales and promotions
  • Product Knowledge
  • Professional telephone demeanor
  • Creative problem solving
Work History
10/2021 to 03/2022 Sales Associate Corizon Health, Inc. | Jackson, MI,
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Educated customers on promotions to enhance sales.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered customer questions about sizing, accessories and merchandise care.
12/2019 to 04/2020 Apartment Leasing Agent Buffalo Wild Wings | Independence, MO,
  • Performed background checks on apartment applicants.
  • Kept meticulous records of all correspondence between management and tenants.
  • Responded to requests and scheduled appointments for property showings.
  • Invited prospects to fill out application upon completion of property tour.
  • Verified tenant incomes and other information before accepting lease applications, working closely with manager to maintain accuracy.
  • Distributed and followed up on tenant renewal notices.
04/2018 to 11/2019 Sales Associate Pizza Hut | City, STATE,
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Educated customers on promotions to enhance sales.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered customer questions about sizing, accessories and merchandise care.
01/2017 to 01/2018 Customer Service Representative / Server Sam's Southern Eatery | City, STATE,
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Educated customers on promotions to enhance sales.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Greeted and maintained relationships with regular customers.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
05/2015 to 01/2017 Assistant Manager Company Name | City, State,
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Expected in to to GED | West Monroe High School, West Monroe, LA GPA:

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Resume Overview

School Attended

  • West Monroe High School

Job Titles Held:

  • Sales Associate
  • Apartment Leasing Agent
  • Sales Associate
  • Customer Service Representative / Server
  • Assistant Manager

Degrees

  • GED

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