Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Multitasking and Prioritization
  • QuickBooks and Buildium
  • Tenant Eligibility Determination
  • Property Showing
  • Data Entry
Work History
03/2021 to Current
Apartment Leasing Agent Trinity Health Corporation Johnstown, OH,
  • Greeted clients, showed apartments, and prepared leases.
  • Distributed and followed up on tenant renewal notices.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Verified tenant incomes and other information before accepting lease applications.
  • Collected rent and tracked resident payments and information in computer system.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
11/2006 to 03/2008
Front Desk Medical Receptionist Northwestern Medicine Hampshire, IL,
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and
  • Collected eye surgery deposits, fees and payments.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Completed clerical duties and tasks for clinic administration.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
01/2003 to 11/2006
Cashier Manager Metairie Road Amaco City, STATE,
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Returned change and currency and processed debit and credit card payments with 100% accuracy.
  • Set and updated weekly work schedules.
  • Employee payroll
03/2001 to 01/2003
Ophthalmic Assistant Heitmeier Vision City, STATE,
  • Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
  • Documented patient medical history and information.
  • Performed ophthalmology tests such as visual fields.
  • Checked patient vision, field, fundus and other aspects for ophthalmologist.
  • Administered eye medications for dilation and treatment.
  • Obtained and recorded patient medical history and past ocular history.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations.
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
  • Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning.
Expected in 05/1996
Diploma :
L. W. Higgins High School - Marrero, LA,
Expected in 05/2001
Ophthalmic Assistant Certificate : Ophthalmic Technology
Delgado Community College - New Orleans, LA
Expected in 05/2001
Associate Degree : General Studies
Delgado Community College - New Orleans, LA

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Resume Overview

School Attended

  • L. W. Higgins High School
  • Delgado Community College
  • Delgado Community College

Job Titles Held:

  • Apartment Leasing Agent
  • Front Desk Medical Receptionist
  • Cashier Manager
  • Ophthalmic Assistant


  • Diploma
  • Ophthalmic Assistant Certificate
  • Associate Degree

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