Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skills
Multitasking and Prioritization
QuickBooks and Buildium
Tenant Eligibility Determination
Property Showing
Data Entry
Work History
03/2021 to Current
Apartment Leasing AgentTrinity Health Corporation – Johnstown, OH,
Greeted clients, showed apartments, and prepared leases.
Distributed and followed up on tenant renewal notices.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
Verified tenant incomes and other information before accepting lease applications.
Collected rent and tracked resident payments and information in computer system.
Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
11/2006 to 03/2008
Front Desk Medical ReceptionistNorthwestern Medicine – Hampshire, IL,
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Maintained files and records by implementing effective filing systems that boosted efficiency and
Collected eye surgery deposits, fees and payments.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Completed clerical duties and tasks for clinic administration.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic and health history to keep information current.
Managed multi-line phone system and pleasantly greeted patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Organized paperwork such as charts and reports for office and patient needs.
Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
01/2003 to 11/2006
Cashier ManagerMetairie Road Amaco – City, STATE,
Quickly and accurately counted drawers at start and end of each shift.
Built positive relationships with customers to increase repeat business.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Returned change and currency and processed debit and credit card payments with 100% accuracy.
Set and updated weekly work schedules.
Employee payroll
03/2001 to 01/2003
Ophthalmic AssistantHeitmeier Vision – City, STATE,
Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
Documented patient medical history and information.
Performed ophthalmology tests such as visual fields.
Checked patient vision, field, fundus and other aspects for ophthalmologist.
Administered eye medications for dilation and treatment.
Obtained and recorded patient medical history and past ocular history.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations.
Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning.
Education
Expected in 05/1996
Diploma : L. W. Higgins High School - Marrero, LA, GPA:
Expected in 05/2001
Ophthalmic Assistant Certificate : Ophthalmic Technology Delgado Community College - New Orleans, LA GPA:
Expected in 05/2001
Associate Degree : General Studies Delgado Community College - New Orleans, LA GPA:
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