apartment leasing agent resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations Innovative and strategic leader with a successful history of operating in complex, chaotic environments and achieving dramatic results. Entry-level Leasing Consultant with outstanding knowledge of rental agreement laws. Brings strong skill set and forward-thinking nature to property management markets. Organized and dedicated to property success. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Devoted Dog Walker with exceptional skill in easing pet anxieties. Bonds with animals through regular contact. Eagerly develops long-term relationships with clients through constant communications. Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away.

  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Multi-tasking strength
  • Cash Handling
  • Merchandising understanding
  • Problem-solving skills
  • Excellent people skills
  • Cash register operation
  • Good listening skills
  • Computer skills
  • Responsible
  • Customer Service
  • Teamwork
  • Compassion
  • Grammar usage
  • Excellent grammar
  • Leadership
  • Scheduling
  • Interpersonal Communication
  • Environmental Awareness
  • Dog Behavior
  • Dog Walking
  • Bathing
  • Endurance
  • Strength
  • Cleaning
  • Pet care needs
  • Medication Management
Work History
Apartment Leasing Agent, 01/2019 - 01/2021
La-Z-Boy, Inc. Natick, MA,
  • Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
  • Verified tenant incomes and other information before accepting lease applications.
  • Escalated major issues to property manager for immediate remediation.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Held high approval rating and maintained customer loyalty with top-notch service.
  • Collected rent and tracked resident payments and information in computer system.
  • Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
  • Responded to requests and scheduled appointments for property showings.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Collected monthly rent payments and other fees, always properly recording and processing money.
  • Greeted clients, showed apartments, and prepared leases.
  • Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
Landscaper/Housekeeper, 01/2019 - 03/2020
Myself City, STATE,
  • Designed and drafted planting plans for formal gardens and perennial flowerbeds.
  • Created striking landscape designs, applying years of diverse industry knowledge.
  • Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Trimmed greenery, shrubs and hedges to maintain uniform appearance.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Handled hedge, bush and shrub trimming.
  • Performed planting, watering, mulching and edging of lawns.
  • Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
  • Maintained routine landscaping schedules to boost lawn health.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Waxed and polished wood floors and other woodwork.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Verified cleanliness and organization of storage areas and carts.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Adhered to professional house cleaning checklist.
  • Categorized laundry received by clients based on fabric type.
Dog Walker/Pet Sitter, 06/2018 - 03/2020
Myself City, STATE,
  • Helped treat animal skin and eyes with ointments and other medications.
  • Exercised animals regularly with walks and rigorous play activities.
  • Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Organized picking up and dropping off animals at client locations.
  • Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
  • Coordinated schedules to optimize care for multiple pets and team members each day.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
Retail Sales Associate, 01/2017 - 01/2019
GameStop City, STATE,
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Greeted customers and helped with product questions, selections and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
No Degree: Business Management And Administration, Expected in
Modesto Junior College - Modesto, CA
Status -

When I was a senior at Johansen High School, there was a program I was apart of that I would be at the high school half the day and half at the junior college. I studied Business Management and Administration, where I learned how to use Outlook and Excel.

High School Diploma: , Expected in 05/2019
Peter Johansen High School - Modesto, CA
Status -

My high school offered students a dynamic pathway of UC A-G approved courses that apply learning to student's interests as they prepare for careers in technology.

Digital Media Arts & Game Arts (DATA pathway), was where students train for a career in the digital arts, video game development, computer programming, digital audio production, and computer science. This was my pathway for all four years in high school.

The curriculum:

  • Learn cutting edge techniques to create realistic low-poly 3D graphics, characters, animations, and effects for use in next-gen console games
  • Learn the same software and techniques Disney, Pixar, and your favorite game studios use to create beautifully rendered 3D animation
  • Learn foundational programming concepts and object-oriented programming by applying them to game design and robotics
  • Learn how to create video games for Windows PC, iOS, Android, Xbox One, PlayStation 4, and Virtual Reality
  • Study digital motion capture techniques in our cutting-edge motion capture studio
  • Learn to develop software for computers and handheld devices
  • Learn to record, alter, and produce all manner of digital audio
  • Learn and apply physics, mathematics, programming and art to the creation of dynamic simulations and environments
  • Work with a team of your peers as your capstone to apply what you learn throughout the pathway to create your own game

Project Execution: Running the Project

Agile Project Management

Project Initiation: Starting a Successful Project

Foundations of Project Management

Project Planning: Putting it all together

The Bits and Bytes of Computer Networking

Exam FX California Prelicensing Certificate of Completion

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Resume Overview

School Attended

  • Modesto Junior College
  • Peter Johansen High School

Job Titles Held:

  • Apartment Leasing Agent
  • Landscaper/Housekeeper
  • Dog Walker/Pet Sitter
  • Retail Sales Associate


  • No Degree
  • High School Diploma

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