- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Knowledge of animal breeds
- Animal behavior familiarity
- Humane animal treatment
- Excellent Communication
- Attention to Detail
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- Teamwork and Collaboration
- Self-Motivated
- Multitasking Abilities
- Investigative report preparation
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Animal Control Officer, 03/2020 to Current
City Of Killeen – Killeen, TX,
- Unloaded and impounded animals received from animal control and public.
- Implemented trap, neuter and release programs to manage local feral cat population.
- Attended to calls reporting of wild animal bites.
- Responded to Number daily calls to enforce animal control regulations.
- Captured domestic and wild animals.
- Identified and recorded animal breeds for Type records.
- Investigated and gathered information regarding animal-related complaints.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
- Prepared for prosecutions related to animal treatment and gave evidence in court.
- Supplied animals with food, water and personal care.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Adhered to social distancing protocols and wore mask or face shield.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Conducted research, gathered information from multiple sources and presented results.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Handled Number calls per day to address customer inquiries and concerns.
Customer Sales and Service Expert, 07/2019 to 09/2019
Vetcor – North Ridgeville, OH,
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Handled calls promptly and with courteous professionalism.
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Called on existing accounts to drive sales through proactive and relationship-driven contact strategies.
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Communicated professionally with colleagues, freelancers and clients.
- Sought ways to improve processes and services provided.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Investigated and resolved customer inquiries and complaints quickly.
Groomer, 10/2018 to 08/2019
Micciantuono & Company – Newton, MA,
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Cleaned tear stains from fur using safe chemical cleansers.
- Trimmed nails using clippers and grinders.
- Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
- Dematted dogs and trimmed hair in ears and between paw pads.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Monitored animals for behavioral problems and signs of health issues.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Followed pet care instructions for dietary needs and medication regimens.
Tax Preparer, 01/2012 to 04/2019
Jackson Hewitt – City, STATE,
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Interviewed Type clients to collect information and gather necessary paperwork prior to preparing tax returns.
- Offered clients recommendations to reduce tax liabilities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Completed and filed returns with tax departments at local, state and federal levels.
- Reviewed available data and compared against tax code to determine exemptions, deductions and potential liabilities.
- Facilitated integration of modern tax software with client accounting software.
High School Diploma: , Expected in
Magic City Campus - Minot, ND,
GPA:
- ACO - Certified Animal Control Officer
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