animal control officer resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Two-way radio operations
  • Animal care citations
  • Animal behavior management techniques
  • Familiarity with animal behaviors
  • Animal breeds knowledge
  • Local ordinances knowledge
  • Physically fit
  • Domestic animal capturing
  • Inventory management
  • Operational improvement
  • Project organization
  • Problem resolution
  • Planning and coordination
  • Administrative support
  • Insurance billing
  • Security systems
  • Team management
  • Communications
  • Business operations
  • Customer service
  • Supervision
  • MS Office
  • Invoice generation
07/2018 to Current
Animal Control Officer City Of Charlottesville Charlottesville, VA,
  • Used investigative sources to gather information related to animal-related complaints and issues.
  • Restrained wild animals and livestock to prevent escape or capture for return to holding areas.
  • Provided food and water for neglected or improperly supervised animals.
  • Investigated reports of animal abuse and issues citations and warnings.
  • Delivered dog and cat food to customer locations.
  • Handled all delegated tasks, including high priority calls and intakes.
  • Responded to 30 calls per day pertaining to animal control issues in local communities.
  • Inoculated animals against various diseases such as rabies and distemper.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
05/2016 to 06/2018
Administrative Assistant Accounting And Consulting Group, Llp Wilson, NC,
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Managed building access by supplying key cards to employees and visitors.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Managed accounts payable for organization of 60 personnel.
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Followed all IRS guidelines and state regulations when submitting payroll taxes.
  • Monitored vacation accrual.
  • Onboarded new employees in time reporting and payroll systems.
  • Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Monitored daily banking transactions.
  • Managed payroll and time and attendance systems.
05/2015 to 05/2016
Assistant Manager Carrols Restaurant Group, Inc. Stow, OH,
  • Planned and prepared workflow schedules, delegating tasks for 30-member team.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Supported sales management initiatives to optimize business development.
  • Delegated daily tasks to team members to optimize group productivity.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Assisted manager in evaluating employee performance and cultivating improvement initiatives.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Assisted with security procedures by validating purchases against receipts.
  • Offers each customer exceptional support for any need, including directing to different locations and connecting with specific personnel.
  • Offered above-and-beyond assistance to guests with limited mobility.
01/2014 to 08/2015
Waitress Hilton Worldwide Dallas, TX,
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Education and Training
Expected in to to
High School Diploma:
Sealy High School - Sealy, TX
  • Certified Animal Control Officer (ACO)

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Resume Overview

School Attended

  • Sealy High School

Job Titles Held:

  • Animal Control Officer
  • Administrative Assistant
  • Assistant Manager
  • Waitress


  • High School Diploma

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