Animal Control Officer Resume Example City Of Brenham

ANIMAL CONTROL OFFICER

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills

Two-way radio operations
Animal care citations
Animal behavior management techniques
Familiarity with animal behaviors
Animal breeds knowledge
Local ordinances knowledge
Physically fit
Domestic animal capturing
Inventory management
Operational improvement
Project organization
Problem resolution

Planning and coordination
Administrative support
Insurance billing
Security systems
Team management
Communications
Business operations
Customer service
Supervision
MS Office
Invoice generation

Experience

City of Brenham | Brenham, TXAnimal Control Officer07/2018 - Current

Used investigative sources to gather information related to animal-related complaints and issues.
Restrained wild animals and livestock to prevent escape or capture for return to holding areas.
Provided food and water for neglected or improperly supervised animals.
Investigated reports of animal abuse and issues citations and warnings.
Delivered dog and cat food to customer locations.
Handled all delegated tasks, including high priority calls and intakes.
Responded to 30 calls per day pertaining to animal control issues in local communities.
Inoculated animals against various diseases such as rabies and distemper.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.

Veranda House | Katy, TXAdministrative Assistant05/2016 - 06/2018

Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Managed building access by supplying key cards to employees and visitors.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Liaised between internal and external stakeholders to provide updated project status and performance reports.
Managed accounts payable for organization of 60 personnel.
Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
Followed all IRS guidelines and state regulations when submitting payroll taxes.
Monitored vacation accrual.
Onboarded new employees in time reporting and payroll systems.
Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
Processed rehires, transfers, terminations, garnishments and withholdings.
Monitored daily banking transactions.
Managed payroll and time and attendance systems.

Steinhauser's | Sealy, TXAssistant Manager05/2015 - 05/2016

Planned and prepared workflow schedules, delegating tasks for 30-member team.
Directed and led employees, supervising activities to drive productivity and efficiency.
Supported sales management initiatives to optimize business development.
Delegated daily tasks to team members to optimize group productivity.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Assisted manager in evaluating employee performance and cultivating improvement initiatives.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
Assisted with security procedures by validating purchases against receipts.
Offers each customer exceptional support for any need, including directing to different locations and connecting with specific personnel.
Offered above-and-beyond assistance to guests with limited mobility.

Tony's Restaurant | Sealy, TXWaitress01/2014 - 08/2015

Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Education and Training

Sealy High School | Sealy, TXHigh School Diploma

Certifications

Certified Animal Control Officer (ACO)

Resume Overview

Companies Worked For:

City of Brenham
Veranda House
Steinhauser's
Tony's Restaurant

School Attended

Sealy High School

Job Titles Held:

Animal Control Officer
Administrative Assistant
Assistant Manager
Waitress

Degrees

High School Diploma

Animal Control Officer Resume Example

Resume Score: 80%

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