Animal Control Officer Resume Example
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ANIMAL CONTROL OFFICER
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Skills
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Experience
City Of Charlottesville | Charlottesville , VAAnimal Control Officer07/2018 - Current
- Used investigative sources to gather information related to animal-related complaints and issues.
- Restrained wild animals and livestock to prevent escape or capture for return to holding areas.
- Provided food and water for neglected or improperly supervised animals.
- Investigated reports of animal abuse and issues citations and warnings.
- Delivered dog and cat food to customer locations.
- Handled all delegated tasks, including high priority calls and intakes.
- Responded to 30 calls per day pertaining to animal control issues in local communities.
- Inoculated animals against various diseases such as rabies and distemper.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Accounting And Consulting Group, Llp | Wilson , NCAdministrative Assistant05/2016 - 06/2018
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Monitored attendance records by taking note of staff vacation time, sick days and personal days.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Managed building access by supplying key cards to employees and visitors.
- Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Liaised between internal and external stakeholders to provide updated project status and performance reports.
- Managed accounts payable for organization of 60 personnel.
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
- Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
- Followed all IRS guidelines and state regulations when submitting payroll taxes.
- Monitored vacation accrual.
- Onboarded new employees in time reporting and payroll systems.
- Worked quickly and efficiently, with minimal oversight, to accomplish assigned duties.
- Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Monitored daily banking transactions.
- Managed payroll and time and attendance systems.
Carrols Restaurant Group, Inc. | Stow , OHAssistant Manager05/2015 - 05/2016
- Planned and prepared workflow schedules, delegating tasks for 30-member team.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Supported sales management initiatives to optimize business development.
- Delegated daily tasks to team members to optimize group productivity.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Assisted manager in evaluating employee performance and cultivating improvement initiatives.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
- Assisted with security procedures by validating purchases against receipts.
- Offers each customer exceptional support for any need, including directing to different locations and connecting with specific personnel.
- Offered above-and-beyond assistance to guests with limited mobility.
Hilton Worldwide | Dallas , TXWaitress01/2014 - 08/2015
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Education and Training
Sealy High School | City, StateHigh School Diploma
Certifications
- Certified Animal Control Officer (ACO)
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Resume Strength
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Resume Overview
School Attended
- Sealy High School
Job Titles Held:
- Animal Control Officer
- Administrative Assistant
- Assistant Manager
- Waitress
Degrees
- High School Diploma
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