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AmeriCorps Seniors FGP/SCP Manager Resume Example

Resume Score: 80%

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AMERICORPS SENIORS FGP/SCP MANAGER
Professional Summary

Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Education
Capella UniversityBachelor of Arts, Human Resource Management, 03/2018
Valparaiso University, CityBachelor of Science, Social & Health Sciences, 05/2012
Skills
  • Reporting
  • Staff Management
  • Strategic Planning
  • Team building
  • WorkForce Improvement
Work History
AmeriCorps Seniors FGP/SCP Manager07/2019 to CurrentCompany Name, City, State

AmeriCorps Seniors FGP/SCP Manager

  • Active participant of the Operations Management team.
  • Logistical operations, performance measurement and reporting, management of public education and outreach, volunteer/internship activities.
  • Community provider/partner relationships, program review, continuous quality improvement, staff evaluation and accountability, and Community Service team oversight.
  • Manages program fiscal operation, including budget development and authorization of expenditures according to the contracted budget agreement, NWICA budget and fiscal policy.
  • Create policy and procedures for NWICA AmeriCorps Seniors Program and Volunteer Program.
  • Recruitment and training of new NWICA AmeriCorps Seniors staff and AmeriCorps Seniors Volunteers.
  • Provide outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Design and introduce leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

Care Manager 07/2019-06/2020

  • Responsible for face to face assessment, care coordination assistance, health condition coaching and support to individuals transferring to a community setting from a healthcare facility.
  • Act as a link between the client and their healthcare team to assist the client with self-management tools for their own care.
  • Coordinates with other NWICA programs, healthcare entities, hospital and medical personnel to help individuals smoothly transition from healthcare settings with the goal of preventing re-hospitalization.
  • Arrange transportation and documented details of discharge transition plans.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
Caseworker10/2018 to 07/2019Company Name, City, State
  • Engaged clients to address presenting problems as reported by clients, their families and the referring agent.
  • Developed treatment plans with clients and their families by establishing measurable, attainable treatment goals consistent with the referral.
  • Ensured that goals and behavioral concerns identified by the referral source are incorporated into treatment.
  • Maintained positive business relationships with referral sources.
  • Demonstrated fidelity to Indiana State Service Standards for Case Management services.
  • Supervised overall client services and acted as liaison between clients, caregivers and service providers.
  • Screened, interviewed and selected foster parents.
Case Manager/Program Specialist03/2014 to 10/2018Company Name, City, State

Case Manager/Program Specialist 05/2018-10/2018

  • Ensured compliance with agency policies and procedures, funding source requirements, CARF standards, Occupational Safety and Health Administration (OSHA) and United States Department of Labor (USDOL).
  • Coordinated ongoing discussions between departments, case managers, families, advocates and other providers.
  • Provided individual and/or group client counseling and training.
  • Maintained the necessary service, operational, and financial records and reports.

Director of Supported Living 04/2017-05/2018

  • Managed the Supported Living Department.
  • Supervised a team of four case works, four managers, one assistant, and over 80 DSPs.
  • Coordinated appropriate placement and service provisioning for client enrollment.
  • Interviewed and staffed positions within the department.
  • Trained and on-boarded with new hires within the department.
  • Payroll and timesheets within the department.

Director of Group Homes 08/2016-04/2017

  • Managed the Group Home Living Department.
  • Supervised a team of seven managers and assistant manager and two case workers.
  • Facilitated and coordinated residential services; including special events.
  • Interviewing and on-boarding new hires within the department.
  • Coordinated appropriate placement and service provisioning for client enrollment.

Qualified Developmental Disabilities Professional 03/2014-08/2016

  • Supervised one employee and indirectly supervised 35+ Direct Support Professionals.
  • Advocated for client's rights and safety.
  • Created a safe and enjoyable living environment..
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Resume Overview

School Attended

  • Capella University
  • Valparaiso University

Job Titles Held:

  • AmeriCorps Seniors FGP/SCP Manager
  • Caseworker
  • Case Manager/Program Specialist

Degrees

  • Bachelor of Arts , Human Resource Management 03/2018
    Bachelor of Science , Social & Health Sciences 05/2012

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