LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Creative and enthusiastic recent student with a strong desire to become a cosmetologist. Looking to gain experience working in salon, to learn as many aspects of the trade as possible. With a deep love for working and serving others, I ultimately want to open my own salon one day.

Skills
  • Exceptional customer service
  • Food preparation and safety
  • Coffee machinery
  • Hospitality service expertise
  • Friendly and outgoing
  • Documentation proficiency
  • Behavioral modeling
  • Child development
  • Modern teaching methods
  • Literature analysis
  • Information confidentiality
  • Focused on consistent, quality care
  • File management
  • Supervision
  • Team building
  • Conflict resolution
Work History
05/2020 to Current
Amazon Delivery Driver Gemini Logistics Buda, TX,
  • Updated routes based on weather and road conditions in real time to decrease delivery times.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Followed all company policies and procedures during shift.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
02/2020 to 04/2020
Barista Whole Foods Oxnard, CA,
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every thirty minutes to one hour
  • Created original artwork for specials board display daily
  • Made and served copious café beverages per day with speed, quality and consistency
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties
  • Developed and demonstrated skillful and creative latte art to engage customers
  • Advised customers daily on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations
  • Created over 360 drinks in average shifts with consistently positive customer satisfaction scores
07/2019 to 12/2019
Barista Shift Lead American Dining Creations Columbia, MO,
  • Oversaw day to day activities of 12 employees in cafe establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Accurately completed end-of-day financial tasks worth over $1000 of cash and card transactions daily.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Monitored food preparation, production and plating for quality control.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Taught proper procedures and strategies for success to new employees.
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
06/2017 to 05/2019
Barista Whole Foods Playa Vista, CA,
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs
  • Equally maintained core values of speed, quality, and customer service
  • Promoted events occurring within via communication established with every customer
  • Maintained supply levels in counter and customer areas to meet typical demands
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Served individually made coffee drinks to over 300 customers daily
  • Cultivated ability to recall customers' names and address each by name, building relationships and customer loyalties
  • Constantly increased personal knowledge of coffee styles and varieties
  • Provided in-depth information to customers on beverage preparation and offered samples of latest brews
  • Maintained regular and consistent attendance and punctuality
Education
Expected in 05/2020
Bachelors: Secondary Education English
Arizona State University - Tempe,
GPA:
  • Professional development internships completed in Middle and High School such as:
  • Arizona State Preparatory Academy Middle School: Language Arts: 7th and 8th grade.
  • Campo Verde High School: A.P. Literature: 11th and 12th grade
  • Mesquite High School: English: 9th grade, 9th grade honors, and 12th grade
  • Received Kenaitze Indian Tribal Scholarship

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Length
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Arizona State University

Job Titles Held:

  • Amazon Delivery Driver
  • Barista
  • Barista Shift Lead
  • Barista

Degrees

  • Bachelors

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: