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Amazon Delivery Driver Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Positive, upbeat customer service associate brings more than 15 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.

Focused Security Manager bringing 7 years of experience in the security landscape. Reliable and dedicated with a passion for reducing corporate liabilities. Skilled managing, training and developing security team members.

Alert security professional offering demonstrated success in leadership and security measures. Driven to utilize a resourceful nature and grace under pressure to lead in challenging situations. Eager to bring value to the team by offering 7 years of successful security management.

Skills
  • Report writing skills
  • Administrative oversight
  • Criminal investigations support
  • Customer service
  • CCTV experience
  • Security screening
  • Skilled in conflict resolution
  • Security team leadership
  • Daily status reports
  • Investigative procedures
  • Security officer training
  • Emergency Response
  • Windows Vista
  • Safety and security procedures
  • Microsoft Office
  • Texas security license
  • Customer Support
  • Problem Resolution
  • Quality Assurance
  • Verbal Communication
  • Safety regulations
  • Product organization
  • Direct sales
  • Customer relations
  • Quality control
  • Credit card payment processing
  • Shipping and receiving understanding
  • Store maintenance
  • High-energy attitude
Education and Training
Dickinson High School Dickinson, TX Expected in 05/2001 High School Diploma : - GPA :
Experience
Gemini Logistics - FC Associate
Buda, TX, 11/2021 - Current
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
  • Accepted, processed and quickly filled orders.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Verified items correctly matched to sales check for packing and shipment.
  • Sealed cases using taping equipment to secure items for transport.
  • Filled orders according to defined standards using standard picking system.
  • Packed merchandise for delivery and moved items to delivery area.
  • Checked accuracy of rejected product using computer terminal and scanner.
Blue Earth County - Amazon Delivery Driver
Mankato, MN, 10/2018 - 11/2021
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
  • Notified customers of delays to decrease calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Directed product loading and checked load balance to prevent on-road incidents.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Performed deliveries throughout greater Houston area.
Raising Canes Chicken - Correctional Officer
Brownsville, TX, 07/2013 - 04/2019
  • Transported inmates to and from work sites with optimal security procedures.
  • Attended regular trainings and maintained appropriate certifications.
  • Safely transported inmates to and from work sites.
  • Conducted internal security checks to ascertain inmate safety.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Apprehended escapees safely while following proper techniques.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Maintained correct physical head count at all times.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Implemented defensive tactics and physical restraints to maintain safety and security of correctional facility.
  • Promoted safety, order and functionality of correctional facility.
  • Maintained appropriate control, security and well-being over those detained.
  • Supervised inmates during day-to-day activities.
  • Maintained daily logs of shift activity.
  • Inspected cells and conducted random searches of common areas.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Assisted in restraining violent and unruly inmates.
  • Completed security protocols during emergency situations.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Detected potential threats and quickly defused conflicts.
Company Name - Customer Service Cashier
City, State, 03/2003 - 08/2013
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Greeted customers and responded to informational requests.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Managed all product returns professionally and quickly to maintain customer satisfaction.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Operated cash register, collected payments and provided accurate change.
  • Processed returned items in accordance with store policy.
  • Resolved issues with cash registers, card scanners and printers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Counted product stock to maintain inventory records.
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed customer payments quickly and returned exact change and receipts.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Cross-trained in multiple departments and multiple roles in order to provide skilled backup for team members.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Trained new employees in cashiering procedures, offering assistance in resolving all issues.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Resolved issues regarding customer complaints and escalated worsening concerns to assistant manager for remediation.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.

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  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Dickinson High School
Job Titles Held:
  • FC Associate
  • Amazon Delivery Driver
  • Correctional Officer
  • Customer Service Cashier
Degrees
  • High School Diploma

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