LiveCareer-Resume

amazon courier resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Active Listening
  • Critical Thinking
  • Payment Processing
  • Detail-Oriented
  • Customer Service
  • Adaptability and Flexibility
  • Time Management and Prioritization
  • Attention to Detail
  • Food Production Processes
  • Handling Complaints
Education and Training
Aurora Christian Academy Aurora, MO, Expected in 05/2012 High School Diploma : - GPA :
Experience
Servicemaster Clean - Amazon Courier
Grimes, IA, 10/11/22 - Current
  • Loaded and unloaded boxes and packages to move to and from vehicle.
  • Navigated route to customer locations using GPS maps.
  • Transported and safely delivered items to prevent damage or loss.
  • Drove delivery truck or van to transport orders.
  • Carried items weighing up to 50 pounds from vehicle to customer building location.
  • Logged package delivery time in system for proof of delivery and to close orders.
  • Inspected vehicle daily and reported issues to schedule maintenance and repairs.
  • Scanned inbound and outbound packages to sort for destination.
  • Requested signatures or followed touch-free delivery procedures.
  • Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Sorted parcels according to delivery route.
  • Maintained adherence to stringent delivery deadlines.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Tracked delivery records with manifests using smartphones for customer signatures.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
  • Obtained official signatures and required payments for different types of deliveries.
  • Collected, sealed and stamped outgoing mail using postage meters and envelope sealers.
  • Performed routine air and fluid checks and refueling for vehicles.
The Paradies Shops - Cleaner
Phoenix, AZ, 05/2012 - 08/2013
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Performed daily dusting, leather and wood surface polishing and wall washing.
  • Transported trash and hazardous waste to appropriate disposal area.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Ralph Lauren - Crew Member
Leeds, AL, 08/07/11 - 05/25/12
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Packed fast food products in approved containers, cups and bags.
  • Drove team success by quickly completing assigned tasks.
  • Stocked shelves and cases with new or transferred items.
  • Upheld high standards of productivity and quality in operations.
  • Presented orders to guests within anticipated service times.
  • Assisted management with inventory control and stock ordering.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Maintained safe food handling practices to prevent germ spread.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Brewed and served coffee and tea with preferred add-ins.
  • Directed patrons to restrooms and other amenities within facility.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
CTA - Travel Agent
City, STATE, 07/18/13 - 02/13/15
  • Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
  • Researched hotels and airfare options to best meet client needs and expectations.
  • Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Created travel itineraries and made adjustments to meet client specifications.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
  • Utilized promotional materials and discounts to sell trip packages to clients.
  • Anticipated potential schedule conflicts and made alternate arrangements and reservations.
  • Analyzed client reviews and feedback to locate process weaknesses and provide better trip experiences.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.

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Resume Overview

School Attended

  • Aurora Christian Academy

Job Titles Held:

  • Amazon Courier
  • Cleaner
  • Crew Member
  • Travel Agent

Degrees

  • High School Diploma

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