Seeking a challenging and growth-oriented position, where I can offer positive contributions utilizing my excellent attitude, and customer service skills to the benefit of my employer and myself.
Skills
Punctual
Responsible
Adaptable
Communication Skills
Problem Solving
General Cleaning
Automotive Repair
Multi-tasker
Organizational Skills
Team Player
Lifts up to 110 pounds
Defensive driver training
Skilled forklift operator
Excellent sense of direction
Route management
Dependable and reliable
OTR
Trip planning
Courteous and polite demeanor
Customer Service
Responsible driver
Exceptional written and verbal communication skills
Time management skills
Materials movement
Warehouse picking
Material handling
Deadline-driven
Staging and sorting
Manufacturing and warehouse procedures
Safety awareness
Item transport
Arrival/departure procedures
Quality control
Inventory organization
Product verification
Materials handling and transport
Shipping and receiving
Invoice verification
Wrapping and boxing
Freight labeling
Experience
10/2020 to Current
Amazon CourierThe Hain Celestial Group, Inc. – Moonachie, NJ,
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Answered customer questions regarding shipments.
Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Notified customers of delays, decreasing calls to support.
Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
Directed efficient product loading and checked load balance to prevent on-the-road incidents.
Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
Navigated and operated [Number]-foot truck to deliver [Number] deliveries per day.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
09/2019 to 01/2020
Forklift OperatorPiedmont Airlines – Myrtle Beach, SC,
Operated forklift to transport goods throughout warehouse.
Transported, loaded, unloaded and stacked materials.
Loaded or unloaded shipments on trucks.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Transferred finished goods and products to holding and loading areas.
Moved pallets of merchandise using electric forklifts and electric pallets.
Stored material by moving to appropriate area in warehouse.
Organized warehouse and arranged items following procedures and safety rules.
Picked orders from storage, wrapped and staged for shipments.
Inspected forklift daily before operating, corrected low fluid levels and followed operating procedures, guidelines and safety rules.
Used equipment such as loaders, hand trucks, forklifts and cranes safely.
Staged goods in loading dock area.
Located, pulled and prepared orders.
to
Ramp AgentC&S Family Of Companies – Yorktown, IN,
Loaded and unloaded aircraft cargo, passenger baggage and freight.
Operated conveyor belts, push-back tractors and aircraft tugs daily.
Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Protected customers' baggage from loss, theft and damage.
Coordinated day-to-day schedules, tasks and positions for ground crew.
Used scanners to track parcel information such as condition or receipt.
Protected items by wrapping in cling film, padded moving blankets and tape.
Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded any discrepancies.
Juggled shift duties, prioritizing immediate tasks to streamline operations.
Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
to
Warehouse LoaderIkea – City, STATE,
Loaded and unloaded materials by hand or with equipment to help team meet work demands.
Checked all load-related documentation to ensure that it is complete and accurate
Contributed ideas on ways to improve or optimize warehousing procedures.
Stocked and rotated products, supplies and paper goods to optimize freshness.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Packaged items with appropriate materials to prevent damage during shipping.
Noticed damaged products and removed from received shipments to be processed for refund or replacement.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Education and Training
Expected in 06/2016
High School Diploma: Langston Hughes Academy - Stockton, CA GPA:
Expected in
: Mechanical Engineering Sacramento City College - Sacramento, CA GPA:
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