Affordable Housing Operations Manager Resume Example
Impeccable customer service skills Proficient in Microsoft Office, AMSI and YARDI Knowledge of Affordable Housing programs and Oregon Landlord/Tenant Laws Exceptional oral and written communication skills | Dependable & capable of working independently with little or no supervision Highly adaptable to new environments Performs well under pressure Excellent critical thinking and complex problem solving skills |
Alterra Mountain CoMammoth Lakes , CA
Assists Affordable Housing Director with the management of over 30 LIHTC and HUD multifamily properties in Oregon and Washington.
Responsible for the maintenance and submission of monthly, quarterly and annual compliance reporting.
Acts as a communication liaison between property owners, Housing Authorities, vendors, and on-site management staff to ensure that properties run smoothly and successfully.
Assists in the training and support of on-site management staff.
Reviews monthly financial statements before their finalization & submission to owners.
Performs regular site visits and assists with property inspections.
Habitat AmericaColesville , MD
Worked directly with Property Manager in the on-site management of 150-unit downtown multifamily complex.
Assisted in the lease-up phase of the property, with both occupancy rate and revenue exceeding projections.
Maintained full occupancy through daily online marketing.
Organized monthly events for residents to ensure resident retention.
Assisted Property Manager and Portfolio Manager in strategizing rent rates.
Provided excellent customer service for both current & prospective residents; received consistently high "shop" scores.
Pinnacle Property ManagementCity , STATE
Assisted Property Manager and Assistant Manager to oversee 300+ unit multifamily property.
Performed property tours for prospective residents; handled applications and finalized leases for new move-ins.
In charge of administrative duties including advertising available units online & answering phones.
Quickly promoted to Assistant Manager of new downtown lease-up project.
Southern Oregon UniversityCity, State
Graduated Summa Cum Laude with 3.9 GPA.
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Resume Overview
School Attended
- Southern Oregon University
Job Titles Held:
- Affordable Housing Operations Manager
- Assistant Property Manager
- Leasing Consultant
Degrees
- Bachelor of Science : Psychology 2011
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