adult reference librarian resume example with 16 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

OBJECTIVE: Highly organized, motivated and team oriented professional an MLS degree seeking a position as an Adult Reference Librarian. Well-versed in all aspects of library systems and management. Extensive experience in library operations, collection analysis, policy development and intellectual freedom.

  • Skilled in MS Office , Acrobat Adobe, Sierra, LibraryAware, Canva.
  • Advanced skills in Laserfiche (electronic content management software), business process automations, workflows, records management and document imaging.
  • Records Management Systems
  • Office and staff management
  • Employee training and development
  • Conflict management
  • E-Records Systems
  • Project Management
  • Strong Interpersonal Skills
  • Retention Schedule Management
  • Social Media Knowledge
Work History
Adult Reference Librarian, 05/2019 - Current
Port Jefferson Free Library City, STATE,
  • Stays abreast of latest trends and strategies in field by reading trade publications and attending conferences.
  • Completes electronic research using databases such as Westlaw, LexisNexis and Bloomberg.
  • Answers patrons' questions via library's online chat reference service to assist with broad variety of research topics.
  • Assists library patrons with resolving computer problems.
  • Researches, planned and set up attractive and informative library exhibits.
  • Answers numerous reference calls daily, helping patrons with specific information needs.
  • Oversees library programs, including media, catalog and instructional areas.
  • Prepares a variety of different written communications, reports and documents to ensure smooth operations.
  • Officially represents the library at local meetings and town hall events to advocate for sponsorship opportunities.
  • Directs product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Handles problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Works directly with management, librarians, and circulation department to brainstorm, discuss strategy and mitigate Patron issues.
Executive Assistant, Records Management, 01/2010 - 01/2018
Town Of Brookhaven, One Independence Hill City, STATE,
  • Hired, supervised, and evaluated staff of 15-20 employees in the Clerk’s office and Records Center.
  • Provided administrative support to the Clerk, including writing confidential correspondence, attending board meetings and ceremonies, scheduling meetings and handling personal needs with discretion. Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
  • Handled constituent questions and problems in a timely, accurate, friendly and professional manner.
  • Acted as liaison for the Clerk’s office at meetings, events and fundraisers throughout Brookhaven Town.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies. Wrote grant proposals, Records Manuals, brochures and newsletters.
  • Attended professional conferences, network committees and NYS Archives workshops regularly.
  • Organized and archived over 20,000 linear feet of paper records to optimize retrieval times and improve overall efficiency for Brookhaven Town.
  • Managed day-to-day operations of Records Center including all constituent and departmental research needs in an accurate and timely manner.
  • Provided research assistance to departments including training in the use of online records database searches and archiving principles.
  • Developed, implemented and preserved policies and procedures for the retrieval and storage of archived records in alignment with Brookhaven’s legal, fiscal, governmental, historical and administrative requirements.
  • Worked with IT team in migration of paper records to electronic records via Laserfiche Content Management Software.
  • Managed scanning activities, including preparation of paper records, metadata indexing, quality control of electronic records produced, management of digital format, retention and security.
  • Collaborated across departments and levels of management to gain consensus on procedural documentation.
  • Contributed to design and implementation of governmental documentation standards, numbering conventions and templates.
  • Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
  • Established protocol and manuals for the maintenance, retrieval, preservation, retention and destruction of records to ensure adherence to NYS Education Department MU-1 Records Retention Schedule and NYS Archives policies and procedures.
  • Maintained department document tracking database to follow documents' migration through processing sequence.
  • Reviewed document management protocols and user activities against internal records policies and document management standards.
  • Logged Freedom of Information Act (FOIA) requests and verified eligibility of documents for release to requestors.
District Office Manager, 01/2008 - 01/2010
New York State Senator Brian Foley City, STATE,
  • Hired, managed, developed and trained staff of 10. Established and monitored goals, conducted performance reviews and administered salaries for staff of 2 offices.
  • Restructured office - including email standards, constituent contacts, contact databases, paper and electronic filing systems.
  • Represented the Senator at community events, ceremonies and legislative breakfasts. Presented awards and proclamations to individuals and groups.
  • Codified office structures and processes to promote teamwork and performance.
  • Coordinated Albany and District office schedules – governmental and political. Established and updated work schedules to account for changing staff levels and expected workloads. Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Communicated governmental objectives across all divisions through regular correspondence and scheduled status updates.
Substitute Teacher/Librarian, 01/2004 - 01/2008
Centereach & Newfield High School, Middle Country School District City, STATE,
  • Full charge of library and related duties including readers advisory, cataloging new books and equipment, arranging displays and set up for special events.
  • Implemented lesson plans, guided classroom activities and assignments.
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
M.L.S. Degree: Information Science, Expected in 2006
Queens College, City University of New York - Queens, New York
Status - Deans List
B.A.: Degree, History, Expected in 2003
Stony Brook University - Stony Brook, New York
Status - Summa cum Laude
A.A.S. Degree: , Expected in 1991
Suffolk County Community College - Selden, New York
Status -

2018 – Present

US Department of State – Passport Agent

Harry S. Truman Building, Washington DC

2016 - 2018

National Women’s Political Caucus– Secretary/Treasurer PO Box 50476, Washington DC

2012 - 2016

Fred Pryor Professional Management Seminars

5700 Broadmoor St. Suite 300, Mission, KS

2013 - 2018

Friends of Donna Lent, Brookhaven Town Clerk – Treasurer

10 Hallowell Lane, Coram, NY

2014 - 2018

New York Association of Local Government Records Officers – NYALGRO

50 West High Street, Ballston Spa, NY

2010 - 2018

New York Library Association, NYLA

6021 State Farm Road, Guilderland, NY

Jan 08-12, 2017

Laserfiche 2017 Empower Conference

Long Beach Convention Center, 300 East Ocean Blvd, Long Beach,


Jan 13-16, 2015

Laserfiche 2015 Empower Conference

Anaheim Marriott, 700 West Convention Way, Anaheim,


2010 - Present

New York State Notary Public

New York State Department of State, Division of Licensing, Albany, NY

2018 – Present

North Carolina Public Librarian Professional Certificate

Department of Cultural Resources/Division of State Library, Raleigh, NC

2006 – Present

New York State Public Librarian Professional Certificate

State of New York Education, Department, Albany, NY

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Resume Overview

School Attended

  • Queens College, City University of New York
  • Stony Brook University
  • Suffolk County Community College

Job Titles Held:

  • Adult Reference Librarian
  • Executive Assistant, Records Management
  • District Office Manager
  • Substitute Teacher/Librarian


  • M.L.S. Degree
  • B.A.
  • A.A.S. Degree

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