adult protective service specialist resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Caring Social Worker offering case management expertise with proven ability to quickly build trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.

  • Service assistance and support
  • Client engagement
  • Conflict mediation
  • Recordkeeping
  • Aftercare follow up
  • Highly effective communication
  • Strategic planner
  • Community outreach expert
  • Patient-centered care
Adult Protective Service Specialist, 07/2017 to 07/2020
Refresh Mental HealthWaynesville, NC,
  • Coordinated care for medically-complex patients experiencing difficulties obtaining social services.
  • Liaised between clients and community agencies to arrange assistance in housing, education and care for clients.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Visited clients at residence for assessments to ensure safety and basic needs were met.
  • Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
  • Produced referrals for various community resources, housing and transportation services.
  • Assessed client and delivered comprehensive case management services.
  • Evaluated and addressed individual client needs and concerns.
  • Advised patients about community resources, made referrals and devised realistic treatment plans.
  • Maintained confidential case documentation.
  • Maintained caseload of 30-40 clients working under strict deadlines.
  • Attended meetings, training, conferences and seminars to advance professional knowledge.
  • Managed patient assessments, crisis intervention, care planning and placements.
  • Maintained thorough case history records and wrote detailed reports.
CPS Specialist, 10/2010 to 04/2017
  • Supported and directed families navigating court system and obtaining needed treatment from local agencies.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Assessed needs of foster children place in therapeutic foster boarding homes and foster families receiving services; monitored supportive counseling and consulting services provided to children and families.
  • Delivered high quality case management and therapy to children diagnosed with mental, behavioral, or emotional disorders.
  • Monitored and documented status updates on health and wellbeing of each child under care or assessment.
  • Evaluated clients and formulated individualized service plans outlining short-term and long-term goals; coordinated discharge planning with medical staff and outside healthcare resources and partners.
  • Followed strict policies and procedures to maintain client confidentiality and keep data private.
  • Liaised between individuals, families and service providers to best manage treatment services.
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Maintained updated progress notes and case record, and documented children's progress in recreational activities, treatment plans, and education.
  • Coordinated between various entities to manage cases.
  • Coordinated case management functions, including placement monitoring, crisis intervention, and discharge planning.
  • Contributed to court proceedings, including providing expert testimony and making recommendations for permanency planning.
Caseworker , 06/2007 to 10/2010
  • Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
  • Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
  • Met with 15 clients weekly.
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
  • Developed and optimized treatment plans to help clients continue to progress.
  • Created client treatment plans based on assessments and goals.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Referred clients to other programs and community agencies to enhance treatment processes.
  • Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Education and Training
Bachelor of Social Work: , Expected in 05/2007
The University of Texas At Arlington - Arlington, TX

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Resume Overview

School Attended

  • The University of Texas At Arlington

Job Titles Held:

  • Adult Protective Service Specialist
  • CPS Specialist
  • Caseworker


  • Bachelor of Social Work

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