adjutant supervisory human resources specialist resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished, multifaceted, and performance-driven professional with extensive experience in providing the highest quality of administrative services, performance improvement, and functions. Expertise in resource management, budgeting, and acquisition operations, as well as protocol development and policy implementation. Goal-oriented and hands-on leader, able to supervise high performing teams while directing business initiatives to ensure operational efficiency and productivity. Adept at developing plans and completing deliverables to ensure client satisfaction and meet company expectations.

  • Conflict resolution
  • Employee relations
  • Resource planning
  • Organizational development
  • Training and development
  • File and records management
  • Candidate sourcing
  • Policy analysis
  • Complex problem solver
  • Policy and procedure adherence
  • Operational management
Work History
Adjutant /Supervisory Human Resources Specialist, 10/2018 - Current
Department Of Energy Lexington, KY,
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Worked alongside global business leader to deploy new training strategies.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Maintained current understanding of state and federal policies such as EEO and ADA.
  • Reviewed job applications to identify, vet and recommend optimal candidates.
  • Oversaw all HR needs for 320-employee operation across seven locations.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Senior staff member, encouraging and supporting senior managements and division chiefs to identify and resolve conflicts.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
Social Services Advocate and Manager, 12/2015 - 10/2018
U.S. Army City, STATE,
  • Partnered with outside cross-functional teams to implement best practices or improve upon existing processes, services, and training.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Provided advocacy services and annual training to a community of over 2,500 customers; developed/maintained confidential files and databases.
  • Developed and maintained expense budget while applying comparative analysis to continually decrease expenses.
  • Coordinated and executed all elements of stakeholder events including logistics, budgets, venue selection, activity planning, and transportation.
Supervisory Human Resource Specialist , 09/2007 - 12/2014
U.S. Army Reserves City, STATE,
  • Led team of 13 support staff per shift by prioritizing tasks and assigning duties.
  • Collaborated with Army organizations and Department of the Army Civilian management on operational support tasks to model importance of group goals.
  • Conducted training and change management processes to improve operations.
  • Developed standard operating procedures and document workflows for current and future process steps.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Established logistics policy including mode, carrier and supplier agreements that benefited overall business.
  • Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components.
  • Improved quality processes for increased efficiency and effectiveness.
  • Led an HR team in delivery of a one stop shop for personnel, financial, and military actions processing requiring close coordination and close cooperation among 15 different Army leaders and staff developing solutions to meet a broad array of deliverables.
  • Conceptualized and designed abstract ideas, built plans, and delivered details to senior Army leadership and customers.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data.
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from delays in processing and tracking of personnel actions, protecting company reputation and loyal client base.
  • Worked with Army service members and Department of the Army civilian customers to understand requirements and provide exceptional HR and financial services.
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Worked with senior leaders to resolve processing and financial problems, improving operations and providing exceptional customer service.
Company Commander, 04/2005 - 07/2007
U.S. Army City, STATE,
  • Supervised a 28 person team responsible for over a 190 medical specialist instructors, 85 holdover soldiers, and over 200 new trainees; responsible for the health, welfare, training, and administrative actions
  • Directly responsible for the maintenance and cleanliness of the living quarters for over 200 new Soldiers every six weeks
  • Ensured all policies, regulatory guidance, and procedural instructions on safety and risk management were implemented to a company of over 300 employees
  • Supervised the organization's wellness program, improving the medical readiness of 220 Instructors by 15%
  • Supervised the transfer and in-processing of 6,800 new trainees annually between organizations
  • Initiated medical evaluation investigations for over 200 employees in an 18-month time period; expedited discharges and reduced loss of time at work due to appointments and scheduling
  • Created and organized three employment enrichment programs enhancing Soldier productivity and satisfaction
  • Lead the implementation of a new preparatory medical education program for soldiers awaiting training, improved the initial pass rate from 56% to 78%; ensured 1,123 new trainees received 20 hours of instruction
  • Managed and accounted for administrative and training equipment valued at $2 million dollars
  • Improved unit's logistical tracking system resulting in 100% accountability and serviceability of equipment worth over $1.5 million in a 6-month period
Master of Arts: Health Administration (MHA), Expected in
Webster University - San Antonio, TX (Satellite Location),
Status -
Bachelor of Arts: Psychology, Expected in
The University of Tampa - Tampa, FL
Status -

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Resume Overview

School Attended

  • Webster University
  • The University of Tampa

Job Titles Held:

  • Adjutant /Supervisory Human Resources Specialist
  • Social Services Advocate and Manager
  • Supervisory Human Resource Specialist
  • Company Commander


  • Master of Arts
  • Bachelor of Arts

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